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Suicide Hotline Jobs (NOW HIRING)

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Crisis Hotline Responder Child Focus 4633 Aicholtz Road Cincinnati, Ohio 45244 (Clermont and Brown ... Provide immediate crisis management and stabilization support, including suicide risk assessment.

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · Hybrid

$18 - $23/hr

Crisis Hotline Responder Child Focus 4633 Aicholtz Road Cincinnati, Ohio 45244 (Clermont and Brown ... Provide immediate crisis management and stabilization support, including suicide risk assessment.

Child Focus

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Crisis Hotline Responder Child Focus 4633 Aicholtz Road Cincinnati, Ohio 45244 (Clermont and Brown ... Provide immediate crisis management and stabilization support, including suicide risk assessment.

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How much do suicide hotline jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for suicide hotline in the United States is $25.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the suicide hotline position, and why are they important?

To thrive as a Suicide Hotline counselor, foundational training in crisis intervention, active listening, and mental health awareness is essential, often supported by a relevant degree or specialized certification. Familiarity with call center systems, documentation software, and sometimes evidence-based intervention protocols like ASIST or QPR is important. Compassion, patience, resilience, and strong communication skills enable counselors to effectively support individuals in distress. These competencies are vital for providing immediate, effective assistance and ensuring the safety and well-being of callers.

What is a suicide hotline?

A Suicide Hotline job involves providing emotional support and crisis intervention to individuals experiencing distress, suicidal thoughts, or mental health issues. Workers assess the caller's situation, offer coping strategies, and connect them with helpful resources. Strong communication skills, active listening, and empathy are essential for this role. Many positions require training in crisis intervention and may involve working in shifts to ensure 24/7 availability.

What are the qualifications to work for the suicide hotline?

To work as a suicide hotline counselor, candidates typically need a high school diploma or equivalent, strong communication and active listening skills, and the ability to handle stressful situations. Many organizations also require training in crisis intervention and may prefer prior experience in mental health or counseling, with some roles offering certification programs for crisis response. Availability for flexible hours, including nights and weekends, is often necessary.

What are some common challenges faced by suicide hotline counselors, and how are they addressed?

Suicide Hotline counselors often encounter emotionally intense situations and must manage frequent high-stress calls from individuals experiencing crises. These challenges are addressed through ongoing supervision, access to debriefing and mental health resources, and continuous training in crisis intervention techniques. Counselors typically work as part of a supportive team environment, allowing for peer consultation and guided feedback from supervisors. Regular self-care and organizational support play crucial roles in preventing burnout and ensuring counselors can provide effective, empathetic assistance to those in need.

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Suicide Hotline jobs near you
Infographic showing various Suicide Hotline job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 27% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,349 per year, or $25.6 per hour.

SPECIALIST SUICIDE PREVENTION

Communicare KY

Elizabethtown, KY • On-site

Full-time

Re-posted yesterday

Job description

Description
POSITION SUMMARY: This position responds to requests for regional emergency services including suicide hotline, crisis line, access to the crisis stabilization units and jail triage dispatch, as well as coordinating intake process and scheduling for the 8 county service region and monitoring and reporting risk management issues.
QUALIFICATIONS: Bachelor's degree in behavioral science field and 1-year experience in related field preferred. High school graduate with experience working with severe mental illness (SMI) can be substituted for educational requirement.
SKILL SETS: Demonstrates superior oral and written communication skills for effective customer service/community relations. Possesses an advanced knowledge of Microsoft Office programs including gathering and compiling data to prepare reports. Other demonstrated skills necessary include ability to be calm and attentive, problem analysis/resolution, organization, dependability and adaptability.
PHYSICAL AND ENVIORMENTAL DEMANDS: Must have visual acuity sufficient to read a variety of written reports and documents; hearing needed sufficient to understand spoken communications by phone and face-to-face with many staff, consumers, and external sources. Manual dexterity is required for computer programs and written communications. Work is light with some walking, standing, and sitting.
JOB SPECIFIC FUNCTIONS:
  1. Prioritizes and provides immediate response to suicide hotline and calls from individuals with ideation and/or plan to harm self and/or others.
  2. Promptly answers access line to assess, refer, schedule and/or reschedule caller's need for information and services including crisis line calls and contacting police and/or mobile crisis responders, if necessary
  3. Completes Screenings for Crisis admissions and schedules assessment with on-call evaluator and crisis therapist(s).
  4. Collects information regarding jail triage requests and contacts on call evaluators to complete Triage.
  5. Monitors emergency weather alerts and other disaster notifications and notifies designated staff of need for precautions
  6. Monitors safety of building, Crisis units, clients and staff.
  7. Monitors security cameras for CCSU and ACSU and reports unusual issues to staff and supervisory chain to ensure safety of clients and staff
  8. Consults with supervisory chain and/or designated on-call licensed clinician for individuals at risk.
  9. Updates resource lists on local, state and national level.
  10. Compiles data for call reports and submits other needed reports or data, upon request.
  11. Participates in agency Continuing Quality Improvement (CQI) Activities

12. Performs other duties as assigned.
MANDATORY REQUIREMENTS:
  1. Adheres to Communicare policies and procedures.
  2. Attends mandatory in-service and other training/educational programs as required.
  3. Available to provide evening/weekend/holiday services on a rotation.
  4. Other duties as assigned.

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