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$7

$19

$39

How much do suddenlink jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for suddenlink in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by customer service representatives at Suddenlink, and how can applicants prepare for them?

Customer service representatives at Suddenlink often encounter challenges such as resolving billing issues, addressing service outages, and handling escalated customer concerns. Applicants can prepare by developing strong communication and problem-solving skills, as well as becoming familiar with Suddenlink’s products and services. Additionally, being comfortable using customer relationship management (CRM) systems and maintaining a calm, empathetic demeanor during high-stress situations will help you succeed in this fast-paced environment.

What is the difference between Suddenlink vs Cable Technician?

AspectSuddenlinkCable Technician
CredentialsHigh school diploma or equivalent; technical training often preferredHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFieldwork installing and repairing cable services at customer locationsFieldwork installing, maintaining, and repairing cable and internet services
Employer & IndustryTelecommunications provider, Suddenlink CommunicationsVarious telecom companies, cable providers, and contractors
Common Search IntentComparing roles within Suddenlink or similar providersJob responsibilities, requirements, or career info related to cable installation

Both roles involve installing and repairing cable services, often requiring similar certifications and fieldwork. A Cable Technician typically works for various providers, including Suddenlink, and performs similar tasks. The main difference lies in the employer; Suddenlink is a specific company, while Cable Technician is a broader job title across multiple companies.

What is Suddenlink and what services does it provide?

Suddenlink is a telecommunications company that provides internet, television, and phone services to residential and business customers. It operates primarily in the United States and is known for offering high-speed internet, cable TV packages, and home phone plans. In 2022, Suddenlink rebranded under its parent company Altice USA and many of its services are now offered under the Optimum name. Customers can bundle services for savings and access features like on-demand TV and WiFi hotspots. Suddenlink has support resources for billing, technical issues, and service upgrades.

What are the key skills and qualifications needed to thrive as a Suddenlink Customer Service Representative, and why are they important?

To thrive as a Suddenlink Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic troubleshooting for internet, cable, and phone services is typically required. Patience, active listening, and a customer-focused attitude help professionals excel in resolving client issues and maintaining satisfaction. These skills ensure efficient service delivery and positive customer experiences, which are crucial for customer retention and company reputation.
More about Suddenlink jobs
What cities are hiring for Suddenlink jobs? Cities with the most Suddenlink job openings:
What states have the most Suddenlink jobs? States with the most job openings for Suddenlink jobs include:
What job categories do people searching Suddenlink jobs look for? The top searched job categories for Suddenlink jobs are:
Suddenlink jobs near you
Infographic showing various Suddenlink job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $40,987 per year, or $19.7 per hour.
OSP Broadband HFC Construction Coordinator

OSP Broadband HFC Construction Coordinator

Fiber Network Services, Inc.

Fishersville, VA

$50K - $70K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago

Job description

Fiber Network Services is a communications contractor offering a full range of fiber optic and cable network services. Servicing Cox Communications, Comcast Cable, Segra and Suddenlink in the States of Virginia, West Virginia, Maryland, North Carolina, Tennessee, Florida, Pennsylvania, New Jersey and in Washington D.C., we are a trusted resource for cabling and maintaining high-speed internet connectivity via fiber optic and coaxial systems.
FNS is looking to hire an experienced In-house Construction Coordinator to work with our Fisherville, VA team. You will be involved and have oversight on many types of HFC/Broadband projects including: BAU, spans, relos, Node splits, Newbuild, Fiber to the Home and Passive Optical Network Overlay, etc.

Job Responsibilities (but not limited to):

  • Perform walkouts pre/post-construction
  • Verify as-builts
  • Troubleshoot any build-out issues in the field
  • Able to identify safe working conditions in an outside right-of-way environment
  • Identify permitting requirements as needed
  • Creating a bill of materials (BOM)
  • Compile notice-to-proceed (NTP) packages for contractors
  • Able to scope, plan and execute HFC projects to contractors and be able to track and manage project lifecycles, pay contractors, and submit to final client invoicing.
  • Able to perform effective quality control of all project work performed
  • Provide weekly reports to management on construction activity
  • Follow-up with city municipalities regarding permitting issues

Job Requirements:

  • High School diploma or G.E.D
  • Must have 2+ years of hands-on experience in HFC or similar outside network plant construction
  • Educated in local area dig laws is preferred
  • Familiarity with underground drilling is preferred
  • Strong leadership skills to mentor and influence subcontractors and vendors
  • Customer service acumen to interpret, communicate, and help deliver client needs
  • Impressive ability to organize and prioritize projects
  • Computer proficiency with Microsoft tools to create, manage, and present data and reporting to various stakeholders and management
  • Interested and able to work overtime occasionally to meet project demands
  • Must be able to walk extensively, sit, stand, and climb stairs throughout the day
  • Possession of a valid driver's license
  • Ability to pass a drug screening Ability to pass a background check

ABLE TO PASS A DOT PHYSICAL

Benefits:

  • 401k
  • Dental insurance
  • Health insurance
  • Holidays
  • Sick leave
  • Vacation
  • FLSA Status: Exempt
  • Casual work environment

If you meet the qualifications above and are excited about this opportunity, we encourage you to apply for this position. We offer a competitive salary, benefits package, and opportunities for growth and advancement within the company.

Apply