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Success Jobs in Georgetown, KY (NOW HIRING)

Cleo

Customer Success Manager

Frankfort, KY · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

iCIMS

Senior Manager, Customer Success

Frankfort, KY · On-site

This role leads Customer Success Managers, Technical Success Managers, or other customer-facing roles within the Customer Success function, while fostering consistency, operational excellence, and ...

Genesys

Sr, Manager Customer Success

Frankfort, KY · On-site

You will define and scale customer success strategy, influence cross functional execution, and elevate how Genesys partners with customers throughout their lifecycle. This is a leadership role with ...

EDB

Principal Customer Success Manager

Frankfort, KY · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

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All JobsSuccess JobsSuccess Jobs in Georgetown, KY

Success information

See Georgetown, KY salary details

$26.2K

$45K

$68.2K

How much do success jobs pay per year?

As of Aug 25, 2026, the average yearly pay for success in Georgetown, KY is $45,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $49,700.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What cities near Georgetown, KY are hiring for Success jobs?

Cities near Georgetown, KY with the most Success job openings:

Success jobs near you

Customer Success Advocate

Georgetown, KY • On-site

Dan Cummins of Georgetown
See more jobs at Dan Cummins of Georgetownexternal

Other

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Customer Success Advocate

Our sales and service departments are growing and we are need of additional customer success advocates.

Duties include:

  • Responsible for manufacturer surveys processes and returns
  • Calling to follow up with customers after purchase or service
  • Assist customers with any other needs they may have with their vehicle

You will need:

  • A passion for consistently providing high level customer experiences
  • Excellent verbal and written communication skills
  • Attention to detail and time management
  • The willingness to learn and help
  • To be capable of problem solving while results driven
  • The ability to explain based on product knowledge and technical skill
  • Minor computer skills
  • Professionalism and the ability and desire for growth
  • Valid drivers license and clean driving record

Full Time Perks

  • A culture that welcomes and supports employee growth
  • 5-day work week, full time position, schedule is Monday-Friday
  • Paid holidays
  • Paid vacations
  • Employer contributed healthcare
  • 401k with match

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If interested in applying please send your resume to christinam@dancummins.com or call 859-988-2933

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