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Success Jobs in Berwyn, IL (NOW HIRING)

TalentFish

Customer Success Lead

Chicago, IL · On-site

$140K - $150K/yr

Direct Hire Overview TalentFish is casting a line for a Customer Success Lead (This role is formally titled Director howere the role does not have direct reports you will be leading the Customer ...

Meltwater

Customer Success Manager

Chicago, IL · On-site

$80K - $107K/yr

Customer Success Manager What We're Looking For: Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our ...

ECP

Customer Success Manager

Chicago, IL · Remote

We are looking for a solutions-oriented Customer Success Manager to join our team. You'll be the voice and main point of continuous value for our customers. You'll proactively engage users to ...

Trivium

Customer Success Manager

Chicago, IL · On-site +1

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...

altg

Customer Success Manager

Calumet City, IL · On-site

$50K/yr

The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...

altg

Customer Success Manager

Calumet City, IL

$50K/yr

The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...

Enboarder

Customer Success Manager

Chicago, IL · On-site

$100 - $125/hr

You will fully own the customer success journey, ensuring that both existing and new customers derive maximum value from our platform. Your key responsibilities will include: * Develop and implement ...

UL Solutions

Customer Success Executive

Northbrook, IL · Hybrid

$148K - $182K/yr

The Customer Success Executive partners with senior customer leaders to drive adoption, retention, and growth across a portfolio of enterprise accounts, working as a strategic advisor to some of most ...

Applied Systems, Inc.

Customer Success Manager

Chicago, IL · On-site

$65K - $95K/yr

Customer Success Salary Range: $65,000-$95,000 USD Location: This role is aligned to our hub locations in the US (Chicago, Atlanta, Dallas). While we're especially interested in candidates in or near ...

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...

Applied Systems

Customer Success Manager

Chicago, IL · On-site

$65K - $95K/yr

Customer Success Salary Range: $65,000-$95,000 USD Location: This role is aligned to our hub locations in the US (Chicago, Atlanta, Dallas). While we're especially interested in candidates in or near ...

SPINS

Customer Success Manager

Chicago, IL · On-site +1

$75K - $80K/yr

Customer Success Manager Summary The Customer Success Manager will be assigned a book of business according to the strategic needs of the segment. This high-impact role will handle multiple clients ...

Reveal USA

Customer Success Manager

Chicago, IL · On-site

$87K - $103K/yr

Customer Success Manager Reports To: Director of Customer Success Location: Chicago Job Overview The Customer Success Manager is responsible for helping customers obtain the most value from Reveal ...

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Showing results 21-40

All JobsSuccess JobsSuccess Jobs in Berwyn, IL

Success information

See Berwyn, IL salary details

$29.4K

$50.6K

$76.6K

How much do success jobs pay per year?

As of Sep 8, 2026, the average yearly pay for success in Berwyn, IL is $50,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $55,800.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What cities near Berwyn, IL are hiring for Success jobs?

Cities near Berwyn, IL with the most Success job openings:

Success jobs near you
Infographic showing various Success job openings in Berwyn, IL as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $50,588 per year, or $24.3 per hour.

Customer Success Lead

TalentFish

Chicago, IL • On-site

$140K - $150K/yr

Other

Medical, Retirement, PTO

Posted 17 days ago

Job description

Job Title: Director of Customer Lead
Primary Location: Onsite (3-5 days per week in the Loop)
Position Type: Direct Hire
Overview
TalentFish is casting a line for a Customer Success Lead (This role is formally titled Director howere the role does not have direct reports you will be leading the Customer Success Technology pillar reporting to the CIO and managing the technology services tools and vendors) . This is a Direct Hire role, onsite, for a fast-growing wealth management technology platform that is scaling through an active acquisition strategy. This position exists to own the post-onboarding success of partner firms on the organization's core technology platform, driving continued adoption, service expansion, and advisor satisfaction after firms go live.
What You Bring to the Role (Ideal Experience)
  • 5-10 years in a product, customer success, or platform operations role, ideally at a wealth-focused SaaS or financial services technology company
  • Demonstrated track record of driving software adoption and expanding platform usage across a user base
  • Comfortable learning how users interact with complex toolkits and building solutions through configuration and training, not just documentation
  • Able to translate software capabilities and workflow configurations into business outcomes, ideally with the ability to connect these to P&L impact
  • Strong relationship management skills with a track record of high client satisfaction scores
  • Hands-on experience with core wealth management technology systems, including CRM, portfolio accounting, trading/rebalancing, client portal, and custody platforms
  • Comfortable in Excel and PowerPoint, with demonstrated use of AI tools in a professional setting
  • Human-centered approach - understands that people's emotions, perspectives, and experiences are essential to good leadership and decisions
  • Strong business insight - understands how the business creates value and how decisions affect customers
What You'll Do (Skills Used in this Position)
  • Own the handoff mechanism from onboarding completion to ongoing advisor success, ensuring no firm falls through the gap between go-live and full adoption
  • Establish and track success measures for continued platform adoption, including time savings, feature coverage, usage volumes, and advisor satisfaction
  • Build and maintain a cadence of continuing education, feature rollouts, and expansion conversations with existing partner firms
  • Identify and close adoption gaps through workflow configuration, training, or creative use of available platform functionality
  • Translate platform capabilities into business outcomes advisors care about, including saved time, consistency of execution, and P&L impact where possible
  • Serve as the primary relationship owner for partner firms post-onboarding, managing ongoing satisfaction and net promoter score
  • Stay current on the platform's evolving features and adjacent point solutions in the wealth management space

Compensation Information
The expected salary range for this position is $140,000 - $150,000 per year, depending on experience and qualifications. This role also qualifies for comprehensive benefits such as health insurance, 401(k), and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided is in compliance with applicable state and federal regulations. This role requires authorization to work in the U.S. without current or future visa sponsorship.
All offers are contingent upon the completion of a background check, which may include but is not limited to reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.
TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity!

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