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Success Advisor Jobs in Colorado (NOW HIRING)

Appian

Customer Success Manager

Denver, CO · On-site

$125K - $250K/yr

You will serve as a strategic advisor to empower leading organizations to transform their work ... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes ...

Appian Corporation

Enterprise Platform Advisor

Denver, CO · On-site

$125K - $250K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...

Procare Solutions

Director, Customer Success

Denver, CO · On-site

Our customers need more than account or relationship management - they need trusted advisors with a ... The Director leads and coaches our Customer Success Managers to be our customers' most trusted ...

Visa Hunt

Partner Success Manager

Denver, CO · On-site

As a Partner Success Manager, you'll play a key role in expanding Gusto's presence within the ... Acting as a strategic advisor, you'll develop a deep understanding of each firm's business ...

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Success Advisor information

What is a success advisor?

Success Advisors are professionals who support individuals—often students or clients—in achieving their academic, personal, or career goals. They provide guidance, resources, and strategies tailored to each person's needs, helping them overcome challenges and stay on track. Success Advisors may work in educational institutions, businesses, or coaching firms, and their primary aim is to empower clients to reach their full potential.

What are the key skills and qualifications needed to thrive as a success advisor?

To thrive as a Success Advisor, you need strong interpersonal skills, problem-solving abilities, and a background in education, counseling, or related fields. Familiarity with customer relationship management (CRM) systems, virtual communication platforms, and data tracking tools is often required. Excellent listening, empathy, and motivational skills help build trust and effectively support clients or students. These competencies are crucial for guiding individuals toward their goals and ensuring ongoing engagement and satisfaction.

How does a success advisor typically collaborate with other departments to support client outcomes?

Success Advisors work closely with departments such as sales, product, and support to ensure clients achieve their desired results. They often act as a liaison, communicating client needs and feedback to internal teams and coordinating resources to address any challenges. This collaborative approach ensures that clients have a seamless experience and that their issues are resolved efficiently. Regular cross-functional meetings and shared platforms are common tools used to facilitate this collaboration.

What is the difference between Success Advisor vs Customer Success Manager?

AspectSuccess AdvisorCustomer Success Manager
Required CredentialsTypically a bachelor's degree, certifications in customer success or related fieldsSimilar credentials, often with additional experience in account management
Work EnvironmentClient-facing, providing guidance and support to ensure product adoptionClient and internal team collaboration, managing customer relationships
Employer & Industry UsageUsed across SaaS, tech, and service industries focusing on customer retentionCommon in SaaS, software, and tech sectors for account growth

Success Advisors and Customer Success Managers share similar roles in supporting clients, but Success Advisors often focus more on onboarding and initial success, while Customer Success Managers handle ongoing relationship management and growth. Both roles require strong communication skills and industry knowledge, but their specific responsibilities may vary by company.

What cities in Colorado are hiring for Success Advisor jobs?

Cities in Colorado with the most Success Advisor job openings:

Success Advisor jobs near you
Infographic showing various Success Advisor job openings in Colorado as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Customer Success Advisor, AEC - French Speaking

Denver, CO • On-site

Autodesk
Software Development • 10K+ employees
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Re-posted 2 days ago

Autodesk rating

9.1

Company rating: 9.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Customer Success Advisor, AEC - French Speaking

As a Customer Success Advisor, you'll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk solutions. Your strong business acumen, curiosity mindset, and ability to quickly identify customer needs will allow you to create impactful experiences across the customer journey—while also shaping internal best practices.

Our Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences for our customers. We're dedicated to helping our customers be successful with their Autodesk solutions so that they achieve their business goals, and we earn their loyalty. As a team member, you'll be empowered to challenge the status quo, lead through influence, and shape how we scale success.

Responsibilities

  • Build strong customer relationships through proactive outreach and engagement to align product capabilities with customer objectives.
  • Establish and execute advanced onboarding and adoption strategies to increase customer value and product usage
  • Identify and engage at-risk accounts by using strong discovery and consultative skills to remove risk and realign them to success
  • Collaborate cross-functionally with Sales, Channel Partners, Support, and Services to drive customer milestones
  • Deliver a high-quality experience that deepens customer satisfaction and loyalty
  • Uncover and act on opportunities to expand customer relationship through value discovery and strategic conversations

Minimum Qualifications

  • 4–7 years in Customer Success, Account Management, or a related customer-facing role
  • Proven track record of working independently while driving measurable impact
  • Experience navigating complex, cross-functional collaboration with internal and external stakeholders
  • Proficiency in Salesforce or similar CRM systems
  • Experience with SaaS, cloud-based software, or subscription business models
  • Familiarity with Autodesk customer industries (AEC, MFG, M&E)

What Autodesk employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Autodesk

Sourced by ZipRecruiter

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

San Rafael, CA, US

Year founded

1982

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