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Substitute Associate Jobs in Kentucky (NOW HIRING)

Sitek

Technology Support Specialist

Frankfort, KY

Education Substitute: Associate degree with 2+ yrs. job related experience or High School Diploma with 4+ yrs. job related experience. OFFICE LOCATION: AOC, 1001 Vandalay Drive, Frankfort, KY 40601 ...

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Substitute Associate information

What are the key skills and qualifications needed to thrive as a Substitute Associate, and why are they important?

To thrive as a Substitute Associate, you typically need a high school diploma or equivalent, strong organizational abilities, and experience working in educational or office environments. Familiarity with school management software, basic computer applications, and attendance tracking systems is often required. Flexibility, effective communication, and the ability to quickly adapt to new environments are valuable soft skills in this role. These competencies ensure smooth daily operations and support continuity when filling in for absent staff members.

What are the primary challenges a Substitute Associate may face when stepping into unfamiliar classrooms or teams?

As a Substitute Associate, one of the most common challenges is adapting quickly to new environments, routines, and student dynamics. Each assignment may come with unique expectations, classroom cultures, and varying levels of prepared materials from regular staff. Building rapport with students and colleagues in a short timeframe is also important, as is staying flexible and maintaining classroom order. Effective communication with permanent staff and an ability to follow established protocols ensure a smoother transition and help you provide meaningful support, even on short notice.

What is a Substitute Associate?

A Substitute Associate is a professional who temporarily fills in for regular staff members when they are absent, typically in educational or office environments. Their responsibilities can vary based on the organization, but often include following lesson plans, supervising students or assisting with administrative tasks. Substitute Associates help maintain continuity and ensure that daily operations run smoothly during staff absences. They usually need to be adaptable, reliable, and able to quickly learn new procedures. Many positions require a background check and, in educational settings, may require specific certifications.

What is the difference between Substitute Associate vs Teacher Assistant?

AspectSubstitute AssociateTeacher Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; some positions may need certification or experience
Work EnvironmentTemporary, day-to-day coverage in schools or organizationsAssists teachers regularly, often in classroom settings
Employer & Industry UsageSchools, educational organizations, childcare centersPublic and private schools, educational institutions
Common Search & ComparisonOften compared for temporary vs ongoing rolesCompared for ongoing classroom support roles

The main difference between a Substitute Associate and a Teacher Assistant is that Substitute Associates typically fill in temporarily for absent staff, providing day-to-day coverage, while Teacher Assistants work more regularly alongside teachers to support classroom activities. Both roles require similar credentials, but Substitute Associates usually work on a temporary basis, whereas Teacher Assistants have ongoing responsibilities.

What are the most commonly searched types of Substitute jobs in Kentucky? The most popular types of Substitute jobs in Kentucky are:
What cities in Kentucky are hiring for Substitute Associate jobs? Cities in Kentucky with the most Substitute Associate job openings:
Substitute Associate jobs near you
Technology Support Specialist

Technology Support Specialist

Sitek

Frankfort, KY

Other

Posted 13 days ago

Job description

The AOC Information & Technology Services (ITS) Department is seeking a contract resource for the role of Technology Support Specialist. The successful candidate will be responsible for supporting agency hardware, systems software, and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities and change control as well as coordinating problem resolution and referrals to other support areas.

 

KNOWLEDGE & EXPERIENCE:

  • Ability to identify and troubleshoot defective equipment.
  • Ability to identify and troubleshoot software and application issues.
  • Determine and resolve hardware issues prior to deployment.
  • Possess network room knowledge and experience.

ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE:

  • Excellent customer service skills
  • Excellent organization skills
  • Strong written and verbal communication skills
  • Ability to multi-task while taking phone calls in a fast-paced environment
  • Self-motivated

MINIMUM REQUIREMENTS:
Education: Bachelor’s degree in computer science.
Education Substitute: Associate degree with 2+ yrs. job related experience or High School Diploma with 4+ yrs. job related experience.

OFFICE LOCATION:

AOC, 1001 Vandalay Drive, Frankfort, KY 40601

PRIMARY COUNTIES OF COVERAGE:

Statewide


SPECIAL REQUIREMENTS: (LICENSES, REGULATIONS, CERTIFICATES, ADVANCED EDUCATION, ETC.)

  • Network Operating Systems
  • Computer Technical Certification is a plus in the following MOS, MTA, MCP, A+ OR MCITP
  • General Understanding of the ITIL Framework

TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS:

  • 08:00 – 17:00 M-F
  • Work is primarily performed in an office setting.
  • Must be able to climb ladder.
  • Ability to lift 50+ lbs.

DEPARTMENT: INFORMATION & TECHNOLOGY SERVICES  

SKILL CATEGORY: General IT Support

TITLE: Technology Support Specialist

HOURLY RATE: Posted vendor rates for this skill category apply. Actual hourly rate will depend on experience and organizational fit.

DURATION: Yearly Task Order 

REMOTE WORK PLAN: Not Available. Position requires onsite presence in Central Office 5 days/week.

TRAINING REQUIREMENT: 24 hours of non-billable training time are required for this position.

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