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Substitute Associate Jobs in Indiana (NOW HIRING)

Gopuff

Operations Associate, Lafayette, #33

Lafayette, IN · On-site

$14.60/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... substituted or out-of-stock items -Handle, scan and move product in a safe and well-organized ...

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Substitute Associate information

What is a Substitute Associate?

A Substitute Associate is a professional who temporarily fills in for regular staff members when they are absent, typically in educational or office environments. Their responsibilities can vary based on the organization, but often include following lesson plans, supervising students or assisting with administrative tasks. Substitute Associates help maintain continuity and ensure that daily operations run smoothly during staff absences. They usually need to be adaptable, reliable, and able to quickly learn new procedures. Many positions require a background check and, in educational settings, may require specific certifications.

What are the primary challenges a Substitute Associate may face when stepping into unfamiliar classrooms or teams?

As a Substitute Associate, one of the most common challenges is adapting quickly to new environments, routines, and student dynamics. Each assignment may come with unique expectations, classroom cultures, and varying levels of prepared materials from regular staff. Building rapport with students and colleagues in a short timeframe is also important, as is staying flexible and maintaining classroom order. Effective communication with permanent staff and an ability to follow established protocols ensure a smoother transition and help you provide meaningful support, even on short notice.

What is the difference between Substitute Associate vs Teacher Assistant?

AspectSubstitute AssociateTeacher Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; some positions may need certification or experience
Work EnvironmentTemporary, day-to-day coverage in schools or organizationsAssists teachers regularly, often in classroom settings
Employer & Industry UsageSchools, educational organizations, childcare centersPublic and private schools, educational institutions
Common Search & ComparisonOften compared for temporary vs ongoing rolesCompared for ongoing classroom support roles

The main difference between a Substitute Associate and a Teacher Assistant is that Substitute Associates typically fill in temporarily for absent staff, providing day-to-day coverage, while Teacher Assistants work more regularly alongside teachers to support classroom activities. Both roles require similar credentials, but Substitute Associates usually work on a temporary basis, whereas Teacher Assistants have ongoing responsibilities.

What are the key skills and qualifications needed to thrive as a Substitute Associate, and why are they important?

To thrive as a Substitute Associate, you typically need a high school diploma or equivalent, strong organizational abilities, and experience working in educational or office environments. Familiarity with school management software, basic computer applications, and attendance tracking systems is often required. Flexibility, effective communication, and the ability to quickly adapt to new environments are valuable soft skills in this role. These competencies ensure smooth daily operations and support continuity when filling in for absent staff members.
What are the most commonly searched types of Substitute jobs in Indiana? The most popular types of Substitute jobs in Indiana are:
What cities in Indiana are hiring for Substitute Associate jobs? Cities in Indiana with the most Substitute Associate job openings:
Substitute Associate jobs near you
Account Associate - SBU New Business

Account Associate - SBU New Business

Insurance Office of America

Indianapolis, IN

$24 - $27/hr

Full-time

Medical, Retirement

Re-posted 16 days ago

Job description

Description

Job Description:

Title: Account Associate - SBU New Business 

Work Mode: Fully remote for candidates in EST/CST time zone | Supporting: Longwood, FL office | Book Focus: Select Business Unit -New Business Team
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. 

 
Key Responsibilities: 

  • Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. 

  • Office Support: Assist with general office tasks and administration. 

  • Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. 

  • Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. 

  • Data Management: Maintain accurate and up-to-date data in agency systems. 

  • Activity Monitoring: Ensure timely completion of tasks and activities. 

  • Communication: Keep the account team informed of workload status and any issues. 

  • Service Excellence: Provide proactive and responsive service. 

  • Performance Monitoring: Ensure productivity and quality standards are met. 

  • Promote Culture: Participate in team building and promote a positive work environment. 

  • Continuous Improvement: Seek and adopt best practices. 

  • Compliance: Stay updated on company policies and procedures. 

  • Professional Development: Enhance technical skills and industry knowledge. 

  • Relationship Building: Foster positive relationships with colleagues and leadership. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 2+ years of industry experience, OR 5+ years of related experience in customer service 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communications. multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $24.00 to $27.00 per hour, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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