2

Subscription Remote Jobs in Madison, WI (NOW HIRING)

Journals Customer Service

Madison, WI · On-site +1

$17.31 - $21.15/hr

This role works closely with libraries, subscription agents, scholarly societies, and other press ... This position offers flexibility in work schedule and remote work. Expectations regarding ...

Execute all phases of the subscription renewal lifecycle, including notifying customers of renewal ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Execute all phases of the subscription renewal lifecycle, including notifying customers of renewal ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Subscription Remote information

See Madison, WI salary details

$84.1K

$128K

$172.3K

How much do subscription remote jobs pay per year?

As of Sep 10, 2026, the average yearly pay for subscription remote in Madison, WI is $128,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,800.00 and $144,600.00 per year, depending on experience, location, and employer.

What is a subscription remote?

Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.

What skills and qualifications are needed to thrive as a subscription remote specialist?

To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.

What are common challenges faced by subscription remote specialists, and how can they be managed?

Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.

What is the difference between Subscription Remote vs Customer Support Specialist?

AspectSubscription RemoteCustomer Support Specialist
Required CredentialsBasic technical skills, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursRemote or on-site, client-facing
Industry UsageSubscription-based services, SaaS companiesVarious industries including retail, tech, healthcare
Common Search/ComparisonYesYes

Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.

What are popular job titles related to Subscription Remote jobs in Madison, WI?

For Subscription Remote jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Subscription Remote jobs in Madison, WI look for?

The top searched job categories for Subscription Remote jobs in Madison, WI are:

What cities near Madison, WI are hiring for Subscription Remote jobs?

Cities near Madison, WI with the most Subscription Remote job openings:

Infographic showing various Subscription Remote job openings in Madison, WI as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $128,000 per year, or $61.5 per hour.

Journals Customer Service

Madison, WI • On-site, Remote

University of Wisconsin-Madison
Colleges, Universities, and Professional Schools • 10K+ employees

$17.31 - $21.15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


University Of Wisconsin-Madison rating

8.3

Company rating: 8.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

129th of 633 rated colleges and universities


Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Job Category:
University Staff
Employment Type:
Regular
Job Profile:
Financial Specialist I
Job Summary:
The University of Wisconsin Press Journals Division serves a worldwide audience through publishing peer-reviewed academic and professional journals. The Journals Customer Service candidate will be a detail oriented, highly organized individual with great communication skills. This role works closely with libraries, subscription agents, scholarly societies, and other press and administrative staff to manage current subscriptions and develop new business opportunities.
Key Job Responsibilities:
  • Drafts basic communications and reports and maintains organization of varied records to provide administrative support within a specified work unit (25%)
  • Troubleshoots and resolves issues in a timely and professional manner (10%)
  • Provides exceptional customer service, answering questions in a specific subject area to internal and external customers based on set materials and standards (10%)
  • Audits or reconciles original purchase documents with payments (15%)
  • Audits or processes transactions and assigns funding codes in accordance with established rules, regulations, and policies (30%)
  • Answers general fiscal questions and provides information based on set materials and standards to various audiences (10%)

Department:
University of Wisconsin Press
Compensation:
The target pay range for this position is $17.31-$21.15 per hour. Actual pay will depend on the selected candidate's qualifications.
This position is eligible for a comprehensive benefits package, including generous paid-time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. Review the benefits summary for more information.
Work Schedule/Location:
This is a part-time position, 32 hours per week. This position offers flexibility in work schedule and remote work. Expectations regarding scheduling and remote work will be discussed during the interview process.
The UW Press offices are located on the UW-Madison campus in Memorial Library, 728 State Street, Suite 443.
Qualifications:
  • Demonstrated record of attention to detail and organizational skills.
  • Demonstrated ability to communicate effectively and work cooperatively with a wide variety of audiences.
  • Demonstrated record of effectively prioritizing multiple tasks, accomplishing all in an accurate and timely manner.

Education:
Bachelor's degree preferred
How to Apply:
To apply for this position, select either "I am a current employee" or "I am not a current employee" under Apply Now. You will then be prompted to upload your application materials.
Important: The application has only one attachment field. Upload the following documents in that field, either as a single combined file or as multiple files in the same upload area.
  • Cover Letter
  • Resume
Contact Information:
Kory Breuer, HR Manager, kory.breuer@wisc.edu
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

What University Of Wisconsin-Madison employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


University of Wisconsin logo

About University of Wisconsin

Sourced by ZipRecruiter

The University of Wisconsin, based in Madison, WI, US, functions in the educational industry and is a renowned and respected institution for higher education. Its official website is wisc.edu. Established in 1848, this public research university is recognized globally for its innovative approach to education, research, creativity, and public service. It embodies a strong commitment to academic freedom and academic excellence. As a major contributor to the Wisconsin Idea, it aims to accomplish its mission of generating well-rounded individuals who will contribute substantially to society, the local community, and the global economy.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Madison, WI, US

Year founded

2005