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Subro Jobs in Massachusetts (NOW HIRING)

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Subro information

What is the difference between Subro vs Claims Adjuster?

AspectSubroClaims Adjuster
Required CredentialsInsurance license, knowledge of subrogation lawsInsurance license, claims handling certification
Work EnvironmentInsurance companies, legal teamsInsurance companies, independent agencies
Industry UsageSpecializes in recovering funds from third partiesEvaluates and settles insurance claims

Subro professionals focus on recovering costs through subrogation processes, while claims adjusters handle the evaluation and settlement of insurance claims. Both roles require insurance licensing and work within the insurance industry, but their core functions differ: one seeks reimbursement, the other manages claims.

What are some common challenges subrogation specialists face when handling claims, and how can they overcome them?

Subrogation Specialists often encounter challenges such as difficulty obtaining necessary documentation from third parties, navigating complex liability issues, and managing negotiations with external insurers or legal teams. To overcome these, strong communication and investigative skills are essential, as well as a thorough understanding of insurance policies and legal procedures. Building good relationships with internal claims teams and external contacts can also help streamline the process and increase successful recoveries.

What are the key skills and qualifications needed to thrive as a subrogation specialist, and why are they important?

To thrive as a Subrogation Specialist, you need a solid understanding of insurance claims processes, legal principles, and investigative techniques, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software and knowledge of industry regulations, as well as certifications like the Associate in Claims (AIC), are commonly required. Strong negotiation, analytical thinking, and communication skills help professionals stand out in recovering funds and handling complex cases. These skills ensure effective recovery for insurers, minimize financial losses, and maintain positive relationships with all parties involved.

What is a subrogation specialist?

Subrogation Specialists, often referred to as 'Subro' professionals, are insurance industry experts who handle the process of recovering money from third parties responsible for insurance claims. When an insurance company pays a claim on behalf of its policyholder, a Subrogation Specialist investigates the incident to determine if another party is liable. If so, they pursue reimbursement from the at-fault party or their insurer. Their work helps insurance companies recover costs and keeps premiums lower for customers. Subrogation Specialists need strong analytical, negotiation, and communication skills.
What are popular job titles related to Subro jobs in Massachusetts? For Subro jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Subro jobs in Massachusetts look for? The top searched job categories for Subro jobs in Massachusetts are:
What cities in Massachusetts are hiring for Subro jobs? Cities in Massachusetts with the most Subro job openings:
Subro jobs near you

Claims Service Specialist I - Hybrid

Arbella Service Company

Quincy, MA

$27.09/hr

Full-time

Re-posted 4 days ago

Job description

Why Arbella?
At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
Company nurse, nutritional counseling, and mental health resources
Tuition assistance programs
Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council, and more
A company committed to community: volunteer opportunities, employee-
led community efforts, and the Arbella Insurance Foundation
Robust training, mentorship, and professional/personal development
programs
Colleagues who genuinely care about each other
Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009!
Join a Best Place to Work Company!
Claim your future with Arbella! If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place.

Key Responsibilities:

  • Timely completion of all case activities, maximizing customer service and minimizing net loss payout.

  • Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing.

  • Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system.

  • Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains an effective reminder system.

  • Negotiates settlements with individuals, attorneys, and other insurance carriers within their granted settlement authority level.

  • Will keep management informed of activities and problems with in assigned area of responsibility.

  • Pursues subrogation and may arrange for salvage to obtain the maximum recovery.

  • Provides information to all interested parties, including the local agents, by answering routine questions regarding the status of the claim.

  • Maintain claim files and document claim file activities in accordance with established procedures.

  • Will successfully complete all required in-house training

  • Performs other related duties as required or requested.

  • Manage and track all claims referred to Subrogation counsel.

  • Daily navigation and management of E-Subro Hub

  • Prepare well written contentions for arbitration filings when liability and damages are in dispute.

Key Requirements:

  • 1+ years of general office and/or retail and service industry experience.

  • Strong organizational skills and attention to detail.

  • Excellent customer service, communication and collaboration skills.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $49,010 ($26.00 an hour) - $51,008 ($27.09 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.

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