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Student Tech Assistant Jobs in Florida (NOW HIRING)

... the technology that drives student success. This position provides front-line and advanced ... Troubleshoot network issues * Assist in creating knowledge base articles to document solutions ...

Information Technology

Tampa, FL

$17 - $23.25/hr

Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers ...

Information Technology

Tampa, FL · On-site

$17 - $23.25/hr

Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers ...

Poison Info Provider-PRN

Jacksonville, FL · On-site

$16.75 - $22.75/hr

EMT, LPN, C.N.A., pharmacy tech, nursing student or pharmacy studentRequired Licensure/Certifications:N/APreferred Licensure/Certifications:N/ARequired Experience:N/APreferred Experience:N/ANecessary ...

Student Asst - FWS

Tampa, FL · On-site

$14.50 - $18.25/hr

Classroom technology support skills Additional Application Materials Required: Proof of Federal ... Assist with office events and meetings Provide basic classroom technology support Complete general ...

Student Asst - FWS

Tampa, FL · On-site

$14 - $17.50/hr

Classroom technology support skills Additional Application Materials Required: • Proof of Federal ... students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF ...

$6.3K/mo

Student Leadership & Involvement Center (SLIC) Programs Assistant -SSP IB (Temporary) Apply now Job ... Assists with submitting catering orders and requests for facilities/IT support in accordance with ...

$6.3K/mo

Student Leadership & Involvement Center (SLIC) Programs Assistant -SSP IB (Temporary) Apply now Job ... Assists with submitting catering orders and requests for facilities/IT support in accordance with ...

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Student Tech Assistant information

What is a student tech assistant?

A Student Tech Assistant is typically a student employed by an educational institution to provide technical support for faculty, staff, and fellow students. Their responsibilities often include troubleshooting computer hardware and software issues, assisting with classroom technology, and helping maintain IT equipment. This role helps develop hands-on technical skills and provides valuable work experience for students interested in technology or IT careers. Student Tech Assistants often work part-time and may receive on-the-job training from professional IT staff.

What are the key skills and qualifications needed to thrive as a student tech assistant, and why are they important?

To thrive as a Student Tech Assistant, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking, often supported by ongoing IT coursework or relevant experience. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and productivity software is typically required. Strong communication, problem-solving abilities, and patience are crucial soft skills for effectively assisting users and collaborating with team members. These skills ensure timely and efficient technical support, promoting smooth operations and positive user experiences in academic environments.

What are some common challenges student tech assistants face when supporting faculty and students, and how can they effectively overcome them?

Student Tech Assistants often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests during peak times, and communicating complex solutions to users with varying levels of technical knowledge. To overcome these, it's helpful to maintain strong problem-solving skills, prioritize tasks efficiently, and develop clear, patient communication strategies. Regular collaboration with IT staff and utilizing available documentation or knowledge bases can also make resolving issues more manageable and foster professional growth.

What cities in Florida are hiring for Student Tech Assistant jobs?

Cities in Florida with the most Student Tech Assistant job openings:

Student Tech Support Specialist (TEMP)

Orlando, FL • On-site

University of Central Florida
Colleges, Universities, and Professional Schools • 10K+ employees

Part-time

Medical, PTO

Posted 6 days ago


University Of Central Florida rating

7.5

Company rating: 7.5 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

315th of 633 rated colleges and universities


Job description

The School of Global Health Management and Informatics (SGHMI):
The School of Global Health Management and Informatics (SGHMI) prepares the next generation of healthcare leaders through innovative, interdisciplinary education in healthcare management and informatics. Located at UCF Downtown, SGHMI partners with major healthcare organizations to provide students with hands-on learning experiences that foster leadership, innovation, and career readiness.
The Opportunity:
Join the School of Global Health Management and Informatics (SGHMI) at UCF Downtown and help support the technology that drives student success. This position provides front-line and advanced technical support to students by troubleshooting hardware, software, and network issues, supporting specialized academic applications, and ensuring reliable access to university technology. The role also contributes to knowledge management, user education, and IT service delivery while following UCF IT standards and best practices.
Classification Title: Computer Operations Specialist III
Responsibilities:
  • Provide support for School of Global Health Management and Informatics (SGHMI) Students at the UCF Downtown Campus.
  • Support includes specific application support, SQL, Visio, Project, TrueCode, access and identity management, and other applications related to the program.
  • Diagnose and repair complex hardware and software issues escalated by technicians. Use electronic and networking testing equipment to diagnose computer equipment problems.
  • Troubleshoot network issues
  • Assist in creating knowledge base articles to document solutions, processes, and procedures.
  • Provide client education on how to use equipment, software, and university systems. Contact vendors for troubleshooting issues.
  • Follows Standard Operating Procedures from UCF IT and the Infrastructure department to perform: Change Management, Request Management, Incident Management, and Problem Management functions within ServiceNow. Works to meet service level targets to ensure a high level of service delivery.
  • Other duties as assigned

Minimum Qualifications:
High School Diploma or Equivalent and 4+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
Preferred Qualifications:
  • Experience providing technical support for computer hardware, software applications, operating systems, and peripheral devices.
  • Experience supporting and troubleshooting Windows operating systems, Microsoft 365 applications, network connectivity, and end-user computing issues.
  • Familiarity with SQL, Microsoft Visio, Microsoft Project, TrueCode, and other specialized academic or enterprise software applications.
  • Familiarity with Active Directory and identity and access management principles, including user provisioning and access control.
  • Previous experience working with students in higher education.
  • Effective verbal and written communication skills, with the ability to explain technical concepts to users of varying technical backgrounds.

Special Instructions to the Applicants:
  • The School of Global Health Management and Informatics is located at UCF Downtown in Dr. Phillips Academic Commons (DPAC), 500 W Livingston St., Suite 401, Orlando, FL 3280.
  • All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.
Are Benefits Important to You?
State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state's benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.
Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
College of Health Professions and Sciences (CHPS) - School of Global Health Management and Informatics (HMI) - IR Contracts - OPS
Hours of Work
Part time
Work Schedule
25 hours per week based on availability; preferably Monday-Friday between 1:00 PM-7:00 PM
Type of Appointment
Fixed Term (Fixed Term)
Hourly Rate
$20.00
Job Posting End Date
09-08-2026-12-00-AM
Benefits Eligibility
State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state's benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
For general application or posting questions, please email talent@ucf.edu.
If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu.

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