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Student Tech Assistant Jobs in California (NOW HIRING)

California State Jobs

Student Assistant

Porterville, CA · On-site

$15 - $19/hr

Student Assistant Position The Student Assistant (SA) position is restricted to students who are ... It is the SA's responsibility to continue enrollment in a college program. This position is ...

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Student Tech Assistant information

What is a student tech assistant?

A Student Tech Assistant is typically a student employed by an educational institution to provide technical support for faculty, staff, and fellow students. Their responsibilities often include troubleshooting computer hardware and software issues, assisting with classroom technology, and helping maintain IT equipment. This role helps develop hands-on technical skills and provides valuable work experience for students interested in technology or IT careers. Student Tech Assistants often work part-time and may receive on-the-job training from professional IT staff.

What are the key skills and qualifications needed to thrive as a student tech assistant, and why are they important?

To thrive as a Student Tech Assistant, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking, often supported by ongoing IT coursework or relevant experience. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and productivity software is typically required. Strong communication, problem-solving abilities, and patience are crucial soft skills for effectively assisting users and collaborating with team members. These skills ensure timely and efficient technical support, promoting smooth operations and positive user experiences in academic environments.

What are some common challenges student tech assistants face when supporting faculty and students, and how can they effectively overcome them?

Student Tech Assistants often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests during peak times, and communicating complex solutions to users with varying levels of technical knowledge. To overcome these, it's helpful to maintain strong problem-solving skills, prioritize tasks efficiently, and develop clear, patient communication strategies. Regular collaboration with IT staff and utilizing available documentation or knowledge bases can also make resolving issues more manageable and foster professional growth.

What cities in California are hiring for Student Tech Assistant jobs?

Cities in California with the most Student Tech Assistant job openings:

Student Tech Assistant jobs near you

Student Assistant- IT

Fremont, CA • On-site

San Francisco Bay University
Education Programs Administration • 51 - 200 employees
Learn more about San Francisco Bay Universityexternal

$18 - $22/hr

Part-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

About San Francisco Bay University:

San Francisco Bay University (SFBU), a nonprofit, WASC-accredited, university situated in the heart of Silicon Valley in Fremont, California, seeks a Student Assistant. SFBU's mission is to offer inclusive, innovative, and inspirational education for lifelong careers and our vision is to set the standard as a national model of higher education in service of the common good.

At SFBU, students come first. We prioritize students' needs by fostering personal engagement among students, faculty, and staff. We are committed to providing affordable quality education with a deep commitment to diversity, equity, inclusion, and social justice. 

We encourage you to learn more about SFBU by reviewing our strategic plan at https://www.sfbu.edu/strategic-plan.

Position Overview: 

The Student Assistant in University Operations IT provides first-level technical support to faculty, staff, and students while assisting with classroom and office technology, troubleshooting issues, and supporting audiovisual setup for events. The role also includes tracking IT inventory, preparing user resources, and contributing to training to improve technology use across campus. 

Duties and Responsibilities: 

  • Provide first-level technical support to faculty, staff, and students for hardware, software, and network-related issues. 

  • Assist with classroom and office technology maintenance, performing routine checks, and reporting technical problems as needed. 

  • Support the setup, configuration, and troubleshooting of audiovisual equipment for classrooms, meetings, and events. 

  • Perform data entry and assist in tracking IT equipment and supplies inventory. 

  • Help prepare user manuals and assist in conducting user training sessions to improve technology adoption and ease of use. 

  • Follow IT department policies and procedures to ensure security and compliance with university or company standards. 

Knowledge, Skills, and Abilities: 

  • Strong verbal and written communication skills, with the ability to convey technical information clearly. 

  • Proficiency in MS Word, MS Excel, Google Mail, Google Calendar, and Google Docs.  Maintain a professional appearance and attitude.  

  • Providing excellent customer service. 

  • Basic understanding of computer systems, networks, and troubleshooting. 

  •  Willingness to learn and adapt to new technologies and processes. 

Minimum Qualifications: 

  • Be a full time student at SFBU 

  • Have a high school diploma

  • Previous experience in an IT support role (preferred but not required). 

Work Environment & Physical Demands: 

Job duties typically performed in an office environment. Physical demands may include lifting up to 40lbs, bending, and sitting. The employee is occasionally required to sit or stand for long periods. 

This position will be 1 to 4 days a week for 4 to 5 hours a day. 

Salary Range: $18 - $22 per hour

Application Process: 

To ensure full consideration, please submit your application and include the following:

  • Cover letter

  • CV/ Resume

This position description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice. 

SFBU is an Equal Opportunity / Affirmative Action Employer: SFBU is committed to providing equal employment opportunities for all employees and applicants for employment. SFBU does not discriminate in employment opportunities or practices based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other characteristic protected by law. 

In accordance with federal and state disability laws, San Francisco Bay University provides reasonable accommodations to applicants with disabilities. If you require assistance during the application or interview process, please contact SFBU Human Resources at hrmgr@sfbu.edu.

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