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Student Success Manager Jobs in Provo, UT (NOW HIRING)

Essential Functions Student Online Class Instruction (40%) * Facilitate, conduct, and manage ... Refer students to the Student Success Center for peer mentoring and/or tutoring as needed.

Essential Functions Student Online Class Instruction (40%) * Facilitate, conduct, and manage ... Refer students to the Student Success Center for peer mentoring and/or tutoring as needed.

Academic Advisor I

Orem, UT · On-site

$44K - $52K/yr

Knowledge of coordinated care models in higher education and the use of institutional tools to support referrals, case management, outreach, and student success workflows. * Knowledge of student ...

Academic Advisor II - COS

Orem, UT · On-site

$49K - $58K/yr

Serve as an advocate to bridge department goals and student success. Raise awareness of gaps in institutional resources and services for students. * Caseload Management: Manage and support a student ...

Nursing Academic Advisor

Provo, UT · On-site

$39K - $48K/yr

Promote Student Success and Retention * Meet with students experiencing academic, personal, or ... Ability to manage multiple priorities while maintaining attention to detail. * Critical thinking ...

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Student Success Manager information

See Provo, UT salary details

$30.7K

$78.6K

$132.4K

How much do student success manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for student success manager in Provo, UT is $78,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $93,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Student Success Manager, and why are they important?

To thrive as a Student Success Manager, you need a background in education or counseling, strong organizational skills, and experience in student support or advising roles. Familiarity with student information systems, learning management systems (LMS), and data analytics tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and empathy help build trust and motivate students. These skills are crucial for identifying student needs, providing proactive support, and ensuring student retention and achievement.

What is the difference between Student Success Manager vs Academic Advisor?

AspectStudent Success ManagerAcademic Advisor
Required CredentialsBachelor's degree; experience in student support or counselingBachelor's degree; knowledge of academic programs and student services
Work EnvironmentHigher education institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed in colleges and universities to improve student retentionCommonly employed in academic advising offices to guide students
Comparison Search IntentUnderstanding roles in student support and retentionSeeking academic guidance and course planning assistance

The Student Success Manager focuses on improving student retention, engagement, and overall success through support programs and outreach. Academic Advisors primarily assist students with course selection, academic planning, and degree requirements. While both roles support students, the Student Success Manager has a broader scope in student retention strategies, whereas Academic Advisors concentrate on academic progress and advising.

How does a Student Success Manager typically collaborate with faculty and support staff to improve student outcomes?

Student Success Managers work closely with faculty, academic advisors, and support staff to identify students who may be struggling and coordinate appropriate interventions. This collaboration often involves regular meetings, sharing progress updates, and developing individualized support plans tailored to each student's needs. By fostering open communication and leveraging the expertise of various team members, Student Success Managers ensure that students receive comprehensive support, helping to boost retention and graduation rates. This teamwork-oriented approach not only enhances student experiences but also builds a strong culture of support within the institution.

What is a Student Success Manager?

A Student Success Manager is a professional who supports students in achieving their academic and personal goals by providing guidance, resources, and support throughout their educational journey. They often work in educational institutions, helping students navigate challenges, connect with campus resources, and develop skills for success. Their role may include academic advising, monitoring student progress, and coordinating interventions to promote retention and graduation. Student Success Managers play a key role in fostering a positive and supportive learning environment.
What are the most commonly searched types of Student Success jobs in Provo, UT? The most popular types of Student Success jobs in Provo, UT are:
What job categories do people searching Student Success Manager jobs in Provo, UT look for? The top searched job categories for Student Success Manager jobs in Provo, UT are:
What cities near Provo, UT are hiring for Student Success Manager jobs? Cities near Provo, UT with the most Student Success Manager job openings:
Infographic showing various Student Success Manager job openings in Provo, UT as of July 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $78,576 per year, or $37.8 per hour.

Student Success Coordinator

Utah Valley University

Orem, UT • On-site

$47K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Utah Valley University rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

475th of 614 rated colleges and universities


Job description

Salary: $47,001.00 - $55,296.00 Annually
Location : Main Campus - Orem
Job Type: FT Exempt Salaried Staff
Job Number: FY2706288
Division: VP Student Affairs
Department: Student Success Center
Opening Date: 07/27/2026
Closing Date: 8/7/2026 11:59 PM Mountain
First Review Date: 08/03/2026
Required Documents Needed to Apply: Resume
Cover Letter
Applicant Support: 1-855-524-5627
Support@schooljobs.com
Position Announcement
Make a meaningful impact on students' educational journeys by providing personalized support that helps them succeed from enrollment to graduation. As the Student Success Coordinator at Utah Valley University, you'll build meaningful connections with students, coordinate resources, and play a key role in promoting student retention, achievement, and completion. If you're passionate about helping others overcome challenges, fostering student success, and contributing to a supportive campus community, this is an opportunity to make a lasting difference every day.
Summary of Responsibilities
  • Strategic Outreach: Develop and execute timely, personalized outreach campaigns aimed at improving student retention and success. Conduct initial outreach and follow-up communications with students to provide support and resources. Utilize various communication channels (email, phone, text, social media) to engage with students effectively. Monitor and assess the impact of outreach campaigns and adjust strategies as needed to achieve desired outcomes.
  • Data Management: Develop and maintain accurate and up-to-date student outreach data and spreadsheets. Pull daily reports from university data management systems to track student progress and engagement. Analyze data to identify trends and areas for improvement in student outreach and retention efforts. Prepare regular reports on outreach activities and student success metrics for review by the Program Director and other stakeholders.
  • Collaboration and Initiatives: Work under the direction of the Program Director to support and enhance student success initiatives. Collaborate with various departments and areas across campus to coordinate student success efforts and ensure a cohesive approach. Share best practices and innovative strategies with campus partners to foster a culture of continuous improvement.
  • Other duties as assigned.

Qualifications / Licenses / Certifications
A bachelor's degree from an accredited institution is required, plus two years of experience related to the job description.
Preferred Qualifications
Graduate degree in a related field.
Spanish and multi-lingual proficiency allows us to better serve our students.
Knowledge / Skills / Abilities
Knowledge
  • Knowledgeable and familiar with customer relationship management.
  • Knowledgeable and familiar with student development theory and practices.
  • Knowledge of relationships between manual and automated processes.
  • Knowledge of confidentiality requirements regarding FERPA regulations.
  • Knowledge of Banner student data management and best practices preferred.
  • Knowledge of UVU processes, resources, and values.
Skills
  • Strong interpersonal and communication skills.
  • Confidence and skill in leading and managing employees.
  • Skills in interpersonal problem-solving and decision-making.
  • Skills in organizing and maintaining records.
  • Skills in program maintenance, measurement, and organization.
  • Skills in database management.
  • Skills in using computers and computer applications (i.e., spreadsheet, database, word processing, presentation, etc.).
Abilities
  • Ability to perform a variety of complicated tasks and meet project deadlines.
  • Ability to learn new systems and become an expert while making recommendations to enhance efficiency.
  • Ability to follow directions and work with little to no supervision.
  • Ability to effectively communicate, orally and in writing, with a variety of individuals and groups.
  • Ability to communicate and collaborate effectively with students, colleagues, and community partners.
  • Ability to adapt and act quickly in an ever-changing environment.
  • Ability and commitment to provide excellent customer service and a willingness to be a team player.
  • Ability to instruct, motivate, and advocate for others.

EEO Statement:
UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.
UVU is pleased to offer a competitive and comprehensive benefits package that supports employees and their family's overall physical and mental health, protects their income in case of unforeseen illness and life events, and assists in building financial security for retirement and the future.
Highlights from Utah Valley University's benefits package include:
  • Medical network and plan options with low employee premiums
  • Employer HSA contribution for those that elect the university's High-Deductible Health Plan
  • Other tax advantage, reimbursement account options (i.e. Flexible Spending Account & Dependent Care)
  • Dental and vision plan options
  • Incentivized wellness program
  • Employer paid basic life, Accidental Death and Dismemberment (AD&D), and Long Term Disability (LTD) coverage
  • Employee Assistance Program (EAP)
  • 401(a) Defined Contribution Plan with an employer contribution of 14.2% based on employee's compensation (100% vested on first day of full-time employment)
  • Undergraduate tuition remission benefit waiving up to 18 credit hours (each semester) for employees and their eligible dependents (spouses & children dependents unmarried and up to age 26)
  • Generous leave package which includes sick, vacation (staff only), and personal leave; 13 paid holidays; paid medical maternity and parental leave

For more information about the benefits offered, visit
01
What is your highest level of education?
  • High School or equivalent
  • Associates
  • Bachelors
  • Masters
  • Ph.D.
  • Ph.D. (abd)
  • Juris Doctorate

02
Please indicate your field of study.
03
How many years of experience do you have in this type of position?
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  • 8+

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Are you proficient in Spanish or any other language? If so, please identify the language(s) and describe your level of proficiency.
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