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Student Services Jobs in Raleigh, NC (NOW HIRING)

Duke University

Member Services Student Attendant

Durham, NC · On-site

$12.75 - $17/hr

  • Medical

  • Dental

  • Retirement

Member Services Student Attendant Be You. At Duke, we value the people who create welcoming, inclusive spaces where everyone feels they belong. As a Member Services Student Attendant (Part-Time Staff ...

Duke University

Member Services Student Attendant

Durham, NC · On-site

$12 - $15.75/hr

  • Medical

  • Dental

  • Retirement

Member Services Student Attendant Be You. At Duke, we value the people who create welcoming, inclusive spaces where everyone feels they belong. As a Member Services Student Attendant (Part-Time Staff ...

Durham Technical Community College

Lead College Liaison

Durham, NC · On-site

$47K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Student Services Department: High School Partnerships Opening Date: 08/06/2026 Closing Date: 8/20/2026 11:59 PM Eastern FLSA: Non-Exempt Description Do Great Things! Durham Technical Community ...

Shaw University

Student Research Assistant (CYSLE)

Raleigh, NC · On-site

$14.75 - $18.75/hr

Students are expected to assist faculty in the identification and dissemination of academic ... Customer Service - Makes customers/clients and their needs a primary focus of one's actions; shows ...

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Student Services information

See Raleigh, NC salary details

$6

$15

$21

How much do student services jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for student services in Raleigh, NC is $15.06, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in student services, and why are they important?

To thrive in Student Services, you need strong organizational skills, knowledge of student development theories, and typically a degree in education, counseling, or a related field. Familiarity with student information systems (SIS), case management software, and FERPA regulations is important. Excellent interpersonal communication, problem-solving, and cultural competency help build trust and effectively support diverse student populations. These skills ensure that students receive the guidance, resources, and advocacy they need to succeed academically and personally.

What are some common challenges faced by student services professionals, and how can they be addressed?

Student Services professionals often encounter challenges such as managing a high volume of student inquiries, balancing diverse student needs, and staying updated with institutional policies. These challenges can be addressed by developing strong organizational skills, utilizing technology for efficient case management, and participating in regular training or professional development. Collaboration with academic departments and counseling services is also crucial to provide holistic support for students and ensure a smooth resolution of complex issues.

What is the difference between Student Services vs Academic Advisor?

AspectStudent ServicesAcademic Advisor
Required CredentialsHigh school diploma or associate degree; some roles may require a bachelor'sBachelor's degree; often in education, counseling, or related fields
Work EnvironmentEducational institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed across schools to support student needsCommonly employed to guide students academically
Search & Comparison IntentUnderstanding roles that support student well-being and successSeeking guidance on academic planning and course selection

Student Services professionals focus on supporting students' overall well-being, including mental health, housing, and extracurricular needs. Academic Advisors primarily assist students with course selection, degree planning, and academic progress. While both roles aim to enhance student success, Student Services offers broader support, whereas Academic Advisors concentrate on academic pathways.

What is student services?

Student services refer to a range of support programs and resources provided by educational institutions to help students succeed academically, personally, and professionally. These services can include academic advising, counseling, career guidance, financial aid assistance, tutoring, and support for students with disabilities. The goal of student services is to enhance the overall student experience, promote well-being, and support student retention and graduation rates.
What are the most commonly searched types of Student Services jobs in Raleigh, NC? The most popular types of Student Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Student Services jobs? Cities near Raleigh, NC with the most Student Services job openings:
Student Services jobs near you
Infographic showing various Student Services job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% Internship, 64% Full Time, 27% Part Time, and 7% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $31,325 per year, or $15.1 per hour.

Member Services Student Attendant

Duke University

Durham, NC • On-site

$12.75 - $17/hr

Full-time, Part-time

Medical, Dental, Retirement

Re-posted 26 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

485th of 618 rated colleges and universities

Job description

Member Services Student Attendant
Be You.
At Duke, we value the people who create welcoming, inclusive spaces where everyone feels they belong. As a Member Services Student Attendant (Part-Time Staff) with Duke Recreation & Physical Education, you'll play an essential role in supporting our diverse Duke community by delivering exceptional service and ensuring a positive experience for every member and guest.
You'll work closely with the Assistant Director of Memberships and the recreation facilities team, serving as a trusted, knowledgeable point of contact for membership services across Duke's recreation centers.
Be Bold.
This role is ideal for someone who enjoys problem-solving, connecting with people, and keeping operations running smoothly in a fast-paced, customer-focused environment.
What You'll Do:
  • Support the Assistant Director of Memberships with daily administrative and operational tasks related to membership management
  • Provide front-line customer service, assisting with membership inquiries, purchases, renewals, and account support
  • Process payments, refunds, and account adjustments accurately and securely
  • Troubleshoot membership access and account issues, coordinating with IT, Guest Services, and facility staff as needed
  • Maintain accurate digital and paper records, ensuring confidentiality, data privacy, and compliance with departmental standards
  • Assist with membership reporting, outreach initiatives, Duke community tabling opportunities, and retention efforts
  • Uphold Duke Rec & P.E.'s customer service, inclusion, and professionalism standards in all interactions

Choose Duke.
Duke Recreation & Physical Education is committed to fostering health, wellness, and belonging across campus. In this role, you'll gain hands-on experience in customer service, operations, and campus engagement while contributing to a welcoming environment for students, faculty, staff, alumni, and community members.
Work Environment:
This position works within Duke's recreation centers in both administrative and front-line capacities. The environment is dynamic, fast-paced, and service-oriented, requiring professionalism, attention to detail, and a collaborative mindset.
What We're Looking For:
  • Excellent customer service and communication skills; prior service or administrative experience preferred
  • Strong attention to detail and organizational skills, with the ability to manage multiple priorities
  • Comfort using computer systems, membership software, and mobile applications (Fusion experience preferred)
  • Professionalism, reliability, and discretion when handling member information
  • Ability to work collaboratively with students, faculty/staff, alumni, community members, and campus partners

Job Code: 00000729 NONDUKE STUDENT/INTERN
Job Level: 00
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $00.00 - USD $00.00 Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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