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Student Services Manager Jobs in Raleigh, NC (NOW HIRING)

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Student Services Manager information

See Raleigh, NC salary details

$26.7K

$67.2K

$112.3K

How much do student services manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for student services manager in Raleigh, NC is $67,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $75,800.00 per year, depending on experience, location, and employer.

What does a student services manager do?

A Student Services Manager oversees and coordinates programs that support students outside of the classroom, such as counseling, academic advising, career services, and extracurricular activities. They work to enhance the student experience by ensuring resources and services are accessible and effective. Additionally, they may manage staff, develop policies, and address student concerns to foster a positive campus environment.

What are the key skills and qualifications needed to thrive as a student services manager?

To thrive as a Student Services Manager, you need a solid background in higher education administration, student affairs, or counseling, usually supported by a bachelor’s or master’s degree in a related field. Familiarity with student information systems (like Banner or PeopleSoft), CRM platforms, and FERPA compliance is typically required. Strong interpersonal communication, leadership, and problem-solving skills help build trust with students and foster productive collaborations with faculty and staff. These competencies ensure effective student support, regulatory compliance, and the creation of a positive campus environment.

How does a student services manager typically collaborate with other departments to support student success?

A Student Services Manager often works closely with academic departments, counseling services, financial aid, and student organizations to create a supportive environment for students. This collaboration involves regular meetings to discuss student needs, coordinating events or workshops, and sharing resources to address academic and personal challenges. By fostering strong interdepartmental relationships, the manager ensures that students receive comprehensive support, helping them achieve their educational goals and enhance their overall campus experience.

What is the difference between Student Services Manager vs Academic Advisor?

AspectStudent Services ManagerAcademic Advisor
Required CredentialsBachelor's degree; often experience in student affairs or counselingBachelor's degree; often in education, counseling, or related fields
Work EnvironmentHigher education institutions, student support officesColleges, universities, academic departments
Employer & Industry UsageUniversities, colleges, student services departmentsAcademic departments, student support offices
Common Search & ComparisonStudent Services Manager vs Academic Advisor

The main difference is that Student Services Managers oversee broader student support programs and staff, focusing on overall student welfare, while Academic Advisors provide personalized academic guidance to students. Both roles require similar educational backgrounds but differ in scope and responsibilities within educational institutions.

What are the most commonly searched types of Student Services jobs in Raleigh, NC?

The most popular types of Student Services jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Student Services Manager jobs?

Cities near Raleigh, NC with the most Student Services Manager job openings:

Student Services Manager jobs near you
Infographic showing various Student Services Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $67,218 per year, or $32.3 per hour.

Counsel/Student Srv - 820/920

Wake County Public School System

Cary, NC • Hybrid

Full-time

Re-posted 3 days ago

Wake County Public School System rating

5.3

Company rating: 5.3 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

546th of 641 rated elementary and secondary schools

Job description

POSITION TITLE (Oracle title)

COUNSELOR

WORKING TITLE

Substance Use Prevention Specialist

SCHOOL/DEPARTMENT

School Counseling

LOCATION

Crossroad II, Cary, NC

PAY GRADE

School Counselor/Social Worker salary scale

FLSA STATUS

Exempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

Yes

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek

POSITION PURPOSE:

Under limited supervision, performs a variety of substance abuse prevention in elementary, middle, and/or high schools. Assists in developing, implementing, and facilitating quality substance abuse prevention programs for students. Collaborates with school personnel, other support staff, parents, students, and various community agencies to deliver effective substance use prevention education and tobacco cessation services to students and staff. Performs other duties in student services and monitors prevention and intervention services in the elementary, middle, and/or high schools. Performs special projects, as needed. The position and grant are scheduled to end at the completion of the 2030-2031 school year.

MINIMUM QUALIFICATIONS: 
  • Comprehensive knowledge of substance use prevention and intervention programs;
  • Comprehensive knowledge of current local, state, national, and global trends in substance use prevention and intervention;
  • Considerable knowledge of program evaluation to support continuous improvement;
  • Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps;
  • Effective skills in creating and managing effective presentations, including the capability to use relevant technology;
  • Effective crisis response skills;
  • Effective strategic planning skills and experience supporting system-level improvement;
  • Effective time management and organizational skills;
  • Strategic problem-solving skills;
  • Ability to facilitate effective meetings;
  • Ability to support a collaborative working environment;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, students, parents, community groups, vendors, external agencies, and the public.
EDUCATION, TRAINING, AND EXPERIENCE
  • Bachelor’s degree in social work, Human Services, Health Education, or a related field;
  • Five years of successful experience working with adults and/or adolescents on substance abuse education, prevention, and intervention issues; OR
  • Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
CERTIFICATION AND LICENSE REQUIREMENTS
  • Hold or be qualified to hold a North Carolina Professional Educator’s License for school social work, school

counseling, or related area;

  • Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.
PREFERRED QUALIFICATIONS:
  • Master’s degree in social work, counseling, education, or a related field.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Assists elementary, middle, and/or high school administrators, school support staff, and other school personnel in developing, implementing, and evaluating substance abuse prevention services.
  2. Collaborates with schools and departments to discuss issues related to substance abuse prevention services in the schools.
  3. Provides consultation to school personnel on identification and intervention strategies for students identified as having substance abuse problems.
  4. Provides services to high-risk students in the alternative and other special schools on an as needed basis.
  5. Provides substance abuse prevention

What Wake County Public School System employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Wake County Public Schools

Sourced by ZipRecruiter

Wake County Public Schools (WCPSS) is a well-regarded educational institution based in Cary, NC, United States. As the largest school district in North Carolina and the 15th largest in the U.S, it operates within the education industry providing primary and secondary education to students in Wake County. The district oversees a wide array of schools, including traditional calendars, year-round calendars, modified calendars, and magnets. Founded in 1976, the WCPSS has consistently strived to meet the individual needs of all students by providing a safe, supportive, and rigorous learning environment.

Industry

Education

Company size

201 - 500 Employees

Headquarters location

Cary, NC, US

Year founded

1976

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