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Student Services Manager Jobs in Iowa (NOW HIRING)

Clarke University

Dean of Student Affairs

Dubuque, IA · On-site

... services and student engagement. 5. Develop and manage budgets for assigned student affairs functions in alignment with institutional priorities and available resources. Student Experience and ...

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All JobsStudent Services JobsStudent Services Manager JobsStudent Services Manager Jobs in Iowa

Student Services Manager information

See Iowa salary details

$25.8K

$65K

$108.5K

How much do student services manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for student services manager in Iowa is $64,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $73,300.00 per year, depending on experience, location, and employer.

What does a student services manager do?

A Student Services Manager oversees and coordinates programs that support students outside of the classroom, such as counseling, academic advising, career services, and extracurricular activities. They work to enhance the student experience by ensuring resources and services are accessible and effective. Additionally, they may manage staff, develop policies, and address student concerns to foster a positive campus environment.

What are the key skills and qualifications needed to thrive as a student services manager?

To thrive as a Student Services Manager, you need a solid background in higher education administration, student affairs, or counseling, usually supported by a bachelor’s or master’s degree in a related field. Familiarity with student information systems (like Banner or PeopleSoft), CRM platforms, and FERPA compliance is typically required. Strong interpersonal communication, leadership, and problem-solving skills help build trust with students and foster productive collaborations with faculty and staff. These competencies ensure effective student support, regulatory compliance, and the creation of a positive campus environment.

What is the difference between Student Services Manager vs Academic Advisor?

AspectStudent Services ManagerAcademic Advisor
Required CredentialsBachelor's degree; often experience in student affairs or counselingBachelor's degree; often in education, counseling, or related fields
Work EnvironmentHigher education institutions, student support officesColleges, universities, academic departments
Employer & Industry UsageUniversities, colleges, student services departmentsAcademic departments, student support offices
Common Search & ComparisonStudent Services Manager vs Academic Advisor

The main difference is that Student Services Managers oversee broader student support programs and staff, focusing on overall student welfare, while Academic Advisors provide personalized academic guidance to students. Both roles require similar educational backgrounds but differ in scope and responsibilities within educational institutions.

How does a student services manager typically collaborate with other departments to support student success?

A Student Services Manager often works closely with academic departments, counseling services, financial aid, and student organizations to create a supportive environment for students. This collaboration involves regular meetings to discuss student needs, coordinating events or workshops, and sharing resources to address academic and personal challenges. By fostering strong interdepartmental relationships, the manager ensures that students receive comprehensive support, helping them achieve their educational goals and enhance their overall campus experience.
What are the most commonly searched types of Student Services jobs in Iowa? The most popular types of Student Services jobs in Iowa are:
Student Services Manager jobs near you
Infographic showing various Student Services Manager job openings in Iowa as of August 2026, with employment types broken down into 50% Part Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $64,953 per year, or $31.2 per hour.

Student Services Operations Manager

Northeast Iowa Community College

Calmar, IA • On-site

$8/hr

Full-time

Posted 4 days ago

Job description

Posting Details
Position Information
Position Title
Student Services Operations Manager
Posting Number
S00563
Full-Time/Part-Time
Full Time
Work Schedule
Salary
$48,010.00 Pay Grade 8
Campus/Center
Calmar
Location
Calmar, IA
Position Summary Information
Job Goal
Collaborates within an integrated Student Services team under the direction of the Executive Director of Enrollment Management to support recruitment, financial aid, and retention. Manages CRM operations, designs and implements new business processes, and assists with enrollment reporting, fraud prevention, workflow management, and communication strategies. Additionally, maintains comprehensive process documentation and evaluates service delivery to ensure an exceptional experience for all stakeholders.
Duties and Responsibilities
The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.
• Provide supervision of the student services assistant team.
• Oversee general office operations and ensure high-quality customer service.
• Coordinate appointment scheduling procedures for student services assistants, organize meeting agendas and logistics, and manage staff coverage.
• Provide routine customer service, virtually, in-person and via phone.Project and maintain a positive, professional image of the College when meeting or talking with students or other outside contacts.
• Evaluate risk-mitigation strategies and investigative procedures to prevent fraudulent activity in financial aid distribution and student account transactions.
• Serve as a subject matter resource for staff and students where student services processes and policies are concerned. This requires maintaining a thorough knowledge of academic programs, admissions, advising and financial aid procedures.
• Maintain and monitor systematic onboarding process for new student services employees.
• Train new and existing employees on student services policies and procedures.
• Organize and lead the annual student services operations calendar to ensure proactive and timely processing.
• Support the development and implementation of an annual student communication plan and lead marketing project requests.
• Manage data and reporting for student services and work closely with other offices to improve the College's business processes.
• Ensure process efficiency through the development and maintenance of automated workflows, data integrity and the effective use of enrollment systems.
Qualifications
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree or three years of equivalent work experience. Preference for degree in business, communication, accounting, and/or higher education.
CERTIFICATIONS AND LICENSES:
Must possess a valid driver's license.
Essential Functions
• Oversee the planning, implementation and management of day-to-day operations related to Ellucian Colleague (SIS), SoftDocs (document imaging), Anthology Reach (CRM) and other emerging technologies.
• Serve as a CRM system expert to deliver training to support Reach users across the college.
• Manages CRM operations throughout the student lifecycle, configuring automated communication workflows and establishing data-entry standards to ensure system accuracy.
• In collaboration with the CRM System Administrator, analyze and resolve CRM software issues in a timely and accurate fashion. Determines how to best leverage CRM capabilities and functionality for maximum impact/ROI for the college.
Posting Detail Information
Open Date
08/05/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants

Apply