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Student Services Associate Jobs in Mississippi (NOW HIRING)

Jackson State University

Student Center Coordinator

Jackson, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position ensures high-quality service delivery, operational efficiency, and an exceptional ... Associate degree * Bachelor's degree * Master's degree * Specialist degree * Ph.D * G.E.D. * Juris ...

Jackson State University

Academic Advisor

Jackson, MS · On-site

$36K - $44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Knowledge of student support services, university policies and procedures, and student success and ... Associate degree * Bachelor's degree * Master's degree * Specialist degree * Ph.D * G.E.D. * Juris ...

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Student Services Associate information

How does a student services associate typically collaborate with other departments to support student success?

Student Services Associates work closely with departments such as academic advising, financial aid, and counseling to provide holistic support for students. This often involves coordinating referrals, sharing important student information (while respecting privacy guidelines), and participating in cross-departmental meetings to address student needs. By fostering strong communication and collaboration, Student Services Associates help ensure students receive timely guidance and resources throughout their academic journey.

What does a student services associate do?

A Student Services Associate supports students by providing resources, guidance, and assistance related to academic, administrative, and personal matters. They help students navigate registration, financial aid, counseling, and other campus services. Their role is to ensure students have access to the support they need to succeed in their academic journey and to foster a positive campus experience. They often serve as the first point of contact for student inquiries and may also organize events or workshops to promote student engagement.

What is the difference between Student Services Associate vs Academic Advisor?

AspectStudent Services AssociateAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree, often in education, counseling, or related field
Work EnvironmentEducational institutions, student support officesColleges, universities, academic departments
Employer & Industry UsageCommonly employed in student support services across educational institutionsPrimarily found in higher education advising students on academic planning
Search & Comparison IntentUnderstanding support roles assisting students in non-academic tasksGuiding students academically and planning their course schedules

The main difference is that Student Services Associates focus on providing general support and administrative assistance to students, while Academic Advisors specialize in academic planning and course guidance. Both roles are vital in educational settings but serve different functions within student success services.

What skills and qualifications are needed to thrive as a student services associate?

To thrive as a Student Services Associate, you need strong organizational skills, attention to detail, and a background in education or administrative support, often with a bachelor's degree preferred. Familiarity with student information systems (SIS), databases, and office software like Microsoft Office is typically required. Outstanding interpersonal communication, problem-solving abilities, and a customer service mindset help you effectively support students and collaborate with staff. These skills ensure smooth student services operations, enhance student satisfaction, and contribute to a positive campus environment.

What are the most commonly searched types of Student Services jobs in Mississippi?

The most popular types of Student Services jobs in Mississippi are:

What are popular job titles related to Student Services Associate jobs in Mississippi?

For Student Services Associate jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Student Services Associate jobs in Mississippi look for?

The top searched job categories for Student Services Associate jobs in Mississippi are:

What cities in Mississippi are hiring for Student Services Associate jobs?

Cities in Mississippi with the most Student Services Associate job openings:

Student Services Associate jobs near you
Infographic showing various Student Services Associate job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Student Services Representative - The Bryant Center at Tradition

Mississippi Gulf Coast Community College

Perkinston, MS • On-site

Full-time

Re-posted 2 days ago

Job description

Position Information
Job Title Student Services Representative - The Bryant Center at Tradition Job Description
The Student Services Representative works in the School of Nursing and Health Professions and reports directly to the Associate Vice President at The Bryant Center at Tradition. The successful candidate will possess superb interpersonal skills and will be comfortable communicating via a variety of methods. The successful candidate will also be knowledgeable of all components of the student enrollment process and will exhibit superior customer service skills in all functions to positively enhance students' educational experience. This position requires someone with an outgoing and positive attitude, multi-tasking ability, and excellent problem-solving capabilities. The successful candidate will demonstrate the ability to balance institutional traditions and academic integrity with the individual needs of the students and faculty; understand the responsibility to act in accordance with guidelines set by the Family Education Right to Privacy Act (FERPA); and exhibit the ability to work effectively with a diverse group of administrators, faculty, staff, and students.
Job Duties
Specific Duties and Responsibilities:
1. Assist customers in an efficient and customer-friendly manner with application procedures, consumer information, and general inquiries for those entering The Bryant Center, calling on the phone, or emailing correspondence.
2. Support and provide superior service via phone, face-to-face, emails, social media, website, and faxes as a receiver and caller.
3. Positively and professionally, greet students entering The Bryant Center assisting and resolving their needs.
4. Maintain a positive, professional environment with time flexibility for multi-tasking.
5. Collect and properly manage documents submitted by customers.
6. Maintain a knowledge base to provide accurate information to potential and current students about admission requirements, financial aid requirements, student accounts, and other general information.
7. Participate in the planning and execution of specific Enrollment Services functions - Including the Call Center.
8. Be an effective member of the Bryant Center team by maintaining an effective working relationship with campus personnel, students and the community.
9. Maintain responses to the electronic mailbox and to voicemail for the office phone lines.
10. Utilize Banner administrative software and other appropriate student services software to support office procedures and specified duties.
11. Serve the customer beyond their expectations.
12. Be familiar with the College Catalog and Student Handbook.
13. Be familiar with and abide by MGCCC Policies and Procedures Manual.
14. Upgrade skill level and performance through employee development.
15. Understand the impact of attitude in handling customers.
16. Effectively deal with job stress, angry callers, and upset customers in a professional and positive manner.
17. Be familiar with and adhere to FERPA/privacy guidelines.
18. Maintain confidentiality of all conversations and documents for enrollment services applicants and recipients.
19. Direct phone calls and walk-in traffic to the appropriate personnel or department in an effective and efficient manner.
20. Be flexible in working after hours and/or weekends, as needed.
21. Update transfer information as needed.
22. Assist in general office functions, sharing duties with other staff personnel.
23. Initiate and advise the withdrawal process for students.
24. Perform all other duties as determined by the Associate Vice President for the School of Nursing and Health Professions.
Mandatory Qualifications
(M1) Minimum of an Associate's Degree from a regionally accredited institution of higher learning.
(M2) Customer service experience.
(M3) Skilled in operation of personal computers and Microsoft Office Suite.
(M4) Excellent written and verbal communication skills.
(M5) Demonstrated experience.
Desirable Qualifications
(D1) Experience with SCT Banner or other administrative software.
(D2) Prior experience in a community college setting.
(D3) Demonstrated ability to multi-task within a team environment.
(D4) Experience with NOLIJ or other document imaging software.
EEO Statement
Mississippi Gulf Coast Community College is an Equal Opportunity Employer and welcomes students and employees without regard to race, color, religion, national origin, sex, pregnancy, age, or qualified disability in its programs and activities. For further information, contact the Compliance Officer P.O. Box 609, Perkinston, Mississippi, 39573, telephone number 601-528-8735, email address compliance@mgccc.edu.
The College:
The Mississippi Gulf Coast Community College District serves a four-county area with three major campuses, the Community Campus and four centers including: Perkinston Campus, Perkinston, MS; Harrison County Campus, Gulfport, MS; Jackson County Campus, Gautier, MS. Additionally, The Bryant Center at Tradition, Biloxi, MS; Advanced Manufacturing and Technology Center, Gulfport, MS; Haley Reeves Barbour Maritime Training Academy, Pascagoula, MS; Naval Construction Battalion Center, Gulfport, MS; Keesler Center, Biloxi, MS; The West Harrison Center, Long Beach, MS; and George County Center, Lucedale, MS.
State and regional associations accredit Mississippi Gulf Coast Community College, and several programs are accredited nationally. Offerings include academic, technical degree, vocational skill and adult continuing education programs.
Classification Staff
Posting Detail Information
Open Date 07/16/2026 Close Date Open Until Filled Yes Special Instructions to Applicants For more information on the position, please contact (Name, Address, Phone, and Email):
Teresa McDonald
Associate Vice President
School of Nursing and Health Professions
Bryant Center at Tradition
228-267-8643
teresa.mcdonald@mgccc.edu

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