Student Service Manager Jobs in Arizona (NOW HIRING)

Coordinator, Student Services (English)
Posting Number
req26370
Department
English
Department Website Link
https://english.arizona.edu/
Location
Tucson Campus
Address
Tucson, AZ USA
Position Highlights
The University of Arizona's Department of English invites you to apply to the role of Coordinator, Student Services. The Student Services Coordinator plays a critical role in supporting the administration and operations of both undergraduate and graduate programs within the English Department and the Writing Program. This position supports the full student lifecycle and serves as the primary contact for students, faculty, advisors, and program leadership to provide accurate information and guidance on admissions, funding, and degree requirements, and ensure high-quality student experience.
At the College of Social and Behavioral Sciences (SBS), we work to investigate ideas, transform social conditions, and tell unheard stories. We prepare students, engage in research, and collaborate with community partners to address everyday challenges, be thoughtful problem-solvers, and build solidarity with others across the world. We are rooted in the unique sense of place in our Borderlands region. With more than 30 SBS majors, the College of SBS has a portfolio of competitive and highly ranked graduate programs. Seven of our graduate programs are nationally ranked in the top 25, including top 5 programs in anthropology, geography, political philosophy, and creative nonfiction. With a wide range of subjects to choose from, our students can explore subjects ranging from ancient philosophy to artificial intelligence.
The Department of English at the University of Arizona is home to internationally recognized faculty whose award-winning research and creative work are supported by prestigious organizations, including the National Endowment for the Humanities, the National Science Foundation, and the Ford Foundation. The department offers innovative undergraduate and graduate programs in English, Creative Writing, Literature, ESL, Rhetoric and Composition, and related interdisciplinary fields, providing students with opportunities for individualized study, internships, and global engagement. The department also houses one of the nation's largest and most respected Writing Programs, serving approximately 6,000 students each semester and helping learners develop strong communication skills for academic and professional success.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For moreinformation about working at the University of Arizona and relocationsservices, please visit talent.arizona.edu
Duties & Responsibilities
Student Services

• Coordinate priority registration with guidance from Program Directors (PDs) and advisors, including temporary seat restrictions and course adjustments; update schedule and manage seat reservations and temporary restrictions for majors/minors and graduate students.
• Working with Associate Head (AH), manage course enrollment each term, including setting and adjusting seat caps, monitoring enrollment in courses (including independent studies, internships, and practica).
• Coordinate semester course scheduling for the English undergraduate and graduate courses, working with AH and PDs to fulfill faculty and instructor workloads and teaching assignments.
• Submit and track course modifications, program additions, and general catalog changes via the UAccess Course Form system.
• Coordinate defense scheduling, dissertation committee appointments, and provide graduation clearance.
• Working with PDs and students, administer milestones and coordinate milestones (e.g. comprehensive exams, qualifying portfolios, end-of-degree projects and defenses). Coordinate scheduling, advisor and committee appointments, and graduation clearance.

Student Support

• Be present and available to provide direct, in-person student support throughout the academic cycle, including during peak-volume and high-demand periods. Serves as the point of contact for English and writing program students, academic advisors, and program leadership, providing comprehensive support by responding to inquiries regarding registration, enrollment, and undergraduate and graduate program requirements, resolving or triaging concerns as appropriate, and redirecting complex issues to relevant leadership or campus partners to ensure timely and accurate resolution.
• Working with department leadership, PDs, and faculty, maintain, and distribute graduate and undergraduate program communications, including compiling and publishing course descriptions, preparing course and event announcement materials (flyers, handouts, brochures), and coordinating website, posting, and listserv communications to ensure accurate, timely information for students, advisors, and campus partners.
• Working with PDs, advise students on plans of study, petitions, and funding opportunities throughout the student lifecycle.

Recruitment, Outreach, and Admissions

• Working with department leadership, PDs, and faculty, support and coordinate the planning of recruitment and engagement events for prospective and current undergraduate and graduate students and guest speakers, including planning and executing campus visits, orientations, information sessions, dissertation defenses, and program-specific academic programming (SCCP); coordinate logistics, materials, and schedules, collaborating with faculty and program leadership to engage prospective students and support recruitment goals.
• Working with PDs and faculty, manage extra-curricular outreach programs and workshops (e.g. the Young Arizona Writers Workshop (YAWW)), including planning program logistics, assisting with application and registration processes, coordinating schedules, classroom space, and materials and serving as a point of contact to ensure a smooth and engaging program experience.

Awards and Financial Support

• Working with PDs, faculty, and Dean's Office, coordinate the administration of undergraduate and graduate scholarships, awards, and honors programs by setting up and maintaining scholarship opportunities in Scholarship Universe, preparing and updating application materials, compiling detailed files and documentation to support selection committees, facilitating review and selection processes, processing scholarship award decisions, preparing and distributing student award notifications, coordinating donor communications, and entering and maintaining new scholarship opportunities as they become available.
• Working with PDs, and faculty coordinate student funding and financial support processes, including Graduate Assistant (GA) appointments (contracts, offers, and compliance), fellowship nominations, GTS allocations, honoraria, and reimbursements.
• Support Writing Programs and English department financial operations and budgeting as needed, including PCard management, account reconciliation, and monitoring budges for programs, events, and initiatives.

Data Analysis, Reporting and tracking

• Maintain graduate and undergraduate student files, tracks degree progress, and monitors financial accounts for over awards or disbursement issues.
• Working with PDs and faculty, manage department activity in the Taskstream program assessment system.
• Generate complex reports on enrollment patterns, student credit hours (SCH), and course demand to provide leadership with actionable insights.

Knowledge, Skills, and Abilities

• Knowledge ofacademic policies and procedures related to enrollment and registration.
• Knowledge of FERPA and student privacy regulations.
• Knowledge of enrollmentmetrics and reporting tools.
• Knowledge of student information systems.
• Knowledge of effective recruitment strategies.
• Excellent written and verbalcommunication skills.
• Significant attention to detail.
• Familiarity with degreerequirements and curriculum requirements.
• Familiarity with financialadministration principles.
• Ability to analyze data and present information in aclear format.
• Ability to identify trends and opportunities.
• Ability to workindependently and collaboratively.
• Ability to adapt to changing priorities andinstitutional needs.
• Ability to collaborate effectively with internal and externalstakeholders

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant work experience, or equivalent combination of education and work experience.

Preferred Qualifications
FLSA
Exempt
Full Time/Part Time
Full Time
Number of Hours Worked per Week
40
Job FTE
1.0
Work Calendar
Fiscal
Job Category
Student Services
Benefits Eligible
Yes - Full Benefits
Rate of Pay
$47,356 - $59,195
Compensation Type
salary at 1.0 full-time equivalency (FTE)
Grade
6
Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level
PC2
Job Family
Student Services Admin
Job Function
Student Services
Type of criminal background check required:
Name-based criminal background check (non-security sensitive)
Number of Vacancies
1
Target Hire Date
Expected End Date
Contact Information for Candidates
Jonathon Reinhardt
Professor, English
jonrein@arizona.edu
Open Date
7/2/2026
Open Until Filled
Yes
Documents Needed to Apply
Resume and Cover Letter
Special Instructions to Applicant
Please upload your cover letter as a separate attachment.
Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.