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Student Service Assistant Jobs in Virginia (NOW HIRING)

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Student Service Assistant information

What is the difference between Student Service Assistant vs Academic Advisor?

AspectStudent Service AssistantAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor’s degree often required; some roles may prefer related certifications
Work EnvironmentEducational institutions, student support officesAcademic departments, student counseling centers
Employer & Industry UsageUniversities, colleges, vocational schoolsUniversities, colleges, academic institutions
Common Search & Comparison IntentUnderstanding entry-level student support rolesGuidance on academic planning and student success

The main difference is that a Student Service Assistant provides general support to students, handling administrative tasks and customer service, while an Academic Advisor offers guidance on academic programs and career planning. Both roles are essential in educational settings but serve different functions within student support services.

What are the most commonly searched types of Student Service jobs in Virginia?

The most popular types of Student Service jobs in Virginia are:

What cities in Virginia are hiring for Student Service Assistant jobs?

Cities in Virginia with the most Student Service Assistant job openings:

Infographic showing various Student Service Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Student Services Assistant - Help Desk

Virginia Department of Human Resource Management

Accomac, VA • On-site

Other

Posted 10 days ago


Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

821st of 845 rated public administrative organizations


Job description

Student Services Assistant - Help Desk

Eastern Shore Community College is a member of the Virginia Community College System. The College serves the residents of Accomack County and Northampton County as a two-year institution of higher learning. Operating under policies established by the State Board for Community Colleges and the Eastern Shore Community College Board, the college is financed primarily with state funds, supplemented by contributions from the two counties and the Eastern Shore Community College Foundation. The Student Services Help Desk Assistant will provide help desk services which includes receiving visitors in the student services lobby, directing them to appropriate offices, assisting students with the electronic application, providing general information, answering phone calls, scheduling advising and placement testing, and assisting Student Services offices on a daily basis.

Minimum Qualifications:

  • Excellent oral and written communications skills
  • Ability to maintain good rapport with students and the public
  • Ability to learn and use the college's student information system
  • Demonstrated ability to maintain confidentiality and professionalism
  • Excellent computer skills including working knowledge of Microsoft suite programs, Google suite programs, Zoom, Outlook, and other software at an intermediate level.
  • Experience creating, organizing, and maintaining shared calendars and shared documents.
  • Ability to scan electronic records.
  • Demonstrated ability to multi-task in a fast-paced student environment while paying attention to details and completing tasks efficiently and accurately.

Additional Considerations:

  • Experience working in an office setting, preferred.
  • Experience working with databases, preferred.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer


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