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Student Retention Jobs in California (NOW HIRING)

Milan Institute

Dean of Students

Bakersfield, CA · On-site

$27.50 - $28.50/hr

Student Retention and Satisfaction * Completion - All programs exceed the minimum accreditation (NACCAS 50 % or COE 60%) benchmark completion annually. * Exam Pass Rate (Licensure), as applicable ...

Milan Institute

Dean of Students

Bakersfield, CA · On-site

$27.50 - $28.50/hr

Student Retention and Satisfaction * Completion - All programs exceed the minimum accreditation (NACCAS 50 % or COE 60%) benchmark completion annually. * Exam Pass Rate (Licensure), as applicable ...

Milan Institute

Dean of Students

Bakersfield, CA

$27.50 - $28.50/hr

Student Retention and Satisfaction * Completion - All programs exceed the minimum accreditation (NACCAS 50 % or COE 60%) benchmark completion annually. * Exam Pass Rate (Licensure), as applicable ...

Bucknell

Student Outreach, Retention & Intervention - Monitors academic progress reports, alerts, and related student success indicators to identify students in need of support. Collaborates with faculty ...

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Student Retention information

See California salary details

$21.7K

$60.6K

$84.4K

How much do student retention jobs pay per year?

As of Aug 9, 2026, the average yearly pay for student retention in California is $60,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $73,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in student retention roles?

Professionals in Student Retention often face challenges such as identifying the diverse factors that contribute to student attrition, managing a high volume of cases, and developing outreach strategies that effectively engage at-risk students. Balancing proactive support with reactive interventions requires strong organizational skills and resilience. Additionally, aligning retention initiatives with departmental goals and collaborating with faculty, advisors, and support services can be complex but rewarding. Successfully overcoming these challenges directly impacts student success and overall institutional outcomes.

What is a student retention job?

A Student Retention job focuses on supporting students to stay enrolled and succeed in their academic journey. Professionals in this role analyze student data, identify at-risk students, and implement programs to improve engagement, satisfaction, and academic performance. They collaborate with faculty, advisors, and student services to provide resources and interventions that help students overcome challenges. The goal is to increase student persistence, graduation rates, and overall institutional success.

What are the key skills and qualifications needed to thrive in the student retention position, and why are they important?

To thrive in a Student Retention role, you typically need a background in education, counseling, or student affairs, combined with data analysis capabilities and experience in higher education settings. Familiarity with student information systems (SIS), retention analytics software, and CRM platforms is often required. Exceptional interpersonal communication, problem-solving, and organizational skills help build strong rapport with students and collaborate across departments. These skills are crucial for identifying at-risk students, supporting their academic journey, and achieving institutional retention goals.

What are popular job titles related to Student Retention jobs in California? For Student Retention jobs in California, the most frequently searched job titles are:
What job categories do people searching Student Retention jobs in California look for? The top searched job categories for Student Retention jobs in California are:
Student Retention jobs near you
Infographic showing various Student Retention job openings in California as of August 2026, with employment types broken down into 1% As Needed, 59% Full Time, 37% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $60,564 per year, or $29.1 per hour.

Dean of Students

Milan Institute

Bakersfield, CA • On-site

$27.50 - $28.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Milan Institute rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

410th of 617 rated colleges and universities

Job description

As the Dean of Students, you will be at the forefront of our institution, responsible for student retention and student satisfaction. Join our esteemed team and make a lasting impact on the future of education.
Position Overview:
We seek a visionary and experienced Dean of Students to join our institution. In this pivotal role, you will help guide students through their academic career, resolve student concerns, and ensure the highest standards of educational excellence are upheld across all programs. As a key member of our leadership team, you will play a critical role in shaping the future direction of our institution.
Responsibilities:
Student Retention and Satisfaction
  • Completion - All programs exceed the minimum accreditation (NACCAS 50 % or COE 60%) benchmark completion annually.
  • Exam Pass Rate (Licensure), as applicable - All programs exceed a minimum of 70% exam pass rate annually with 90% of graduates successfully passing exams.
  • Welcome to Milan Pre-Start Orientation - Conduct with enthusiasm, excitement, and passion, following the company guidelines.
  • New Student Orientation for Allied Health programs and Cosmetology/Barber programs.
  • Partner with Career Services regarding any student issues or concerns prior to and during externship. Students are Education's responsibility through externship.
  • Facility - Ensure the classrooms, hallways, restrooms, and breakrooms are clean and "customer-friendly".
  • Resolve student requests/concerns within 24-48 hours.
  • Consistently update Complaint Log per company guidelines
  • Guide and oversee the Gold Team following policy guidelines
  • Assist students with requesting the following
  • Leave of Absence (LOA) if no other options are available to continue in the program (submit completed documentation to the campus Dean of Faculty or Director)
  • A session change and submit documentation to staff and communicate with faculty regarding this change.
  • Withdrawal from the program if no other options are available.

Administrative Responsibilities
  • Train with the Compliance Team and Registrar Team to follow key policies and procedures.
  • Participate/contribute to campus staff and management meetings.
  • Participate and contribute to the campus Retention Meeting; follow up with students after the Retention Meeting to ensure students focus on meeting the expectations of Student Satisfactory Progress (SAP).
  • Partner with the Campus Director to execute COE Occupational Advisory Committee Meetings (one per year) and an Institutional Advisory Committee Meeting (one per year) or NACCAS Advisory Board Meeting (one per year).
  • Prepare and submit monthly Exam Pass Rate Results Spreadsheet per the required distribution schedule.
  • Consistently execute Compliance and Education policies and procedures.
  • Maintain and update the Community Resources Binder to provide immediate suggestions and support to students.
  • Cooperate with all departments to ensure transparency and effective communication.
  • Update/Post Documents at least quarterly - Complaint Log.

Requirements
Qualifications:
  • High school diploma or equivalent is required.
  • Minimum of 3 years experience in academic administration or instructional capacity, preferably at a post-secondary educational institution.
  • Excellent Communication Skills: Both verbal and written communication are essential. The ability to convey information clearly and effectively to students is crucial.
  • Passion for Student Success: A genuine interest in seeing students thrive and succeed.
  • Organizational Skills: The ability to prioritize tasks effectively and efficiently using effective time management.
  • Customer Service Focus: Continuously maintaining a customer-centered approach, ensuring student expectations are exceeded.
  • Successful experience de-escalating situations with a strong focus on conflict resolution.
  • Integrity: Maintaining ethical principles and professional standards in all actions and decisions.
  • Adherence to Core Values: Aligning with the institution's core values such as accountability, integrity, growth, service, and communication.
  • Proficiency in Microsoft Office: Strong knowledge of Microsoft Word, Excel, and Outlook for tasks such as report generation, email communication, and spreadsheet management.
  • Ability to work independently and make consistent decisions based on precedent, policy, and guidelines.
  • Outstanding problem-solving abilities.
  • Punctual and reliable; ability work both day and evening hours to support all students in all programs.

Company Benefits include group health insurance, a 401(k) retirement plan, Employee Stock Ownership Plan, PTO, and holiday pay. Career advancement opportunities! An Equal Opportunity Employer.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at www.milaninstitute.edu to learn more about Milan Institute. You may visit the Milan Institute website at www.milaninstitute.edu for information on campus crime statistics.
Salary Description
$27.50 - $28.50 per hour

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