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Student Account Manager Jobs in Virginia (NOW HIRING)

Old Dominion University

STUDENT ACCOUNT SPECIALIST

Norfolk, VA · On-site

$14 - $19.25/hr

... STUDENT ACCOUNT SPECIALIST Position Number 00811A Department FINANCE OFFICE Location Norfolk, VA ... Demonstrated ability to manage competing priorities, work independently, collaborate effectively ...

GRVTY

FMS Account Manager

Mclean, VA · On-site

$185K - $235K/yr

Lead FMS lifecycle management for GRVTY including requirements development, availability, schedule, pricing, and training and support considerations. * Analyze host nation defense and capability ...

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All JobsStudent Account JobsStudent Account Manager JobsStudent Account Manager Jobs in Virginia

Student Account Manager information

See Virginia salary details

$26.3K

$59K

$109.1K

How much do student account manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for student account manager in Virginia is $58,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $65,400.00 per year, depending on experience, location, and employer.

What does a student account manager do?

A Student Account Manager is responsible for overseeing and managing students' financial accounts at educational institutions. This includes processing tuition payments, managing billing inquiries, assisting with payment plans, and resolving account discrepancies. They often serve as a primary contact for students and families regarding financial matters and work closely with other departments to ensure accurate records. Their goal is to provide support and guidance to help students understand and fulfill their financial obligations.

What are the key skills and qualifications needed to thrive as a student account manager?

A Student Account Manager typically requires knowledge of accounting principles, familiarity with student financial services, and a relevant degree such as accounting, finance, or business administration. Proficiency with student information systems (SIS), financial management software, and payment processing platforms is common, along with experience in regulatory compliance. Strong communication, problem-solving, and customer service skills help build positive relationships with students and resolve account issues efficiently. These skills ensure accurate account management, regulatory adherence, and support for students navigating financial matters.

What are the main challenges student account managers face when assisting students with account issues?

Student Account Managers often encounter challenges such as explaining complex billing statements, resolving disputes over charges, and helping students navigate payment plans while maintaining compliance with institutional policies. Balancing empathy for students' financial concerns with the need to enforce deadlines and policies can also be demanding. Strong communication and problem-solving skills are essential, as the role frequently involves collaborating with financial aid offices, registrars, and students to find timely solutions.

What is the difference between Student Account Manager vs Student Financial Advisor?

AspectStudent Account ManagerStudent Financial Advisor
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldRequires a degree in finance, economics, or related field; certifications like CFP may be preferred
Work EnvironmentEducational institutions, student services officesFinancial institutions, advising firms, or educational settings
Employer & IndustryUniversities, colleges, student service departmentsBanks, credit unions, financial planning firms
Common Search & ComparisonYesYes

The main difference is that a Student Account Manager focuses on managing student accounts, billing, and payments within educational institutions, while a Student Financial Advisor provides financial planning and advice to students regarding loans, investments, and financial aid. Both roles require related financial credentials and work in educational or financial environments, but their core responsibilities differ significantly.

What are the most commonly searched types of Student Account jobs in Virginia?

The most popular types of Student Account jobs in Virginia are:

What cities in Virginia are hiring for Student Account Manager jobs?

Cities in Virginia with the most Student Account Manager job openings:

Student Account Manager jobs near you
Infographic showing various Student Account Manager job openings in Virginia as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 85% In-person, 4% Hybrid, and 11% Remote job distribution, with an average salary of $58,997 per year, or $28.4 per hour.

Student Account Representative

Wise, VA • On-site

University of Virginia
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about University of Virginiaexternal

$38K/yr

Full-time

Re-posted 23 days ago

University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

Job description

The University of Virginia's College at Wise invites applications for a Student Account Representative in the Cashier's Office. This position plays a key role in providing exceptional customer service while supporting the College's student financial operations. The successful candidate will be responsible for processing payments to student accounts, including tuition, fees, housing, and meal plans; receiving and reconciling departmental deposits; and assisting students, parents, faculty, staff, and community members with a variety of payment-related services, including meal plan purchases and account inquiries.
Additional responsibilities include balancing and reconciling daily cash receipts, preparing student refund checks, administering payment plans, and performing a variety of daily, weekly, monthly, quarterly, and annual financial and administrative tasks as assigned.
Required Qualifications
  • High school diploma or equivalent.
  • Experience using Microsoft Excel and Outlook.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent attention to detail, accuracy, and problem-solving abilities.
  • Demonstrated initiative, dependability, and strong customer service orientation.

Preferred Qualifications
  • Bachelor's degree in accounting, finance, business, or a related field.
  • Previous experience in cashiering, accounting, student accounts, or a related financial services role in higher education or a similar customer-focused environment.

Anticipated Salary: $38,480
Additional Requirements
Background checks will be conducted on all new hires prior to employment.
Required Documents
Cover Letter, CV/Resume, and References
Location
This position is based in Wise, Virginia, situated in the far southwestern corner of the state near the Kentucky and Tennessee borders.
Contact
Questions regarding this position should be directed to Hannah Addington, Human Resources Recruiting Specialist @ hrc2j@uvawise.edu
UVA Wise is an equal opportunity employer committed to excellence, affordable access, and unwavering support of a collaborative and diverse community. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
Employee fulfills duties as a "responsible employee" under Title IX of the Education Amendments of 1972. A Responsible employee includes any employee: who has the authority to take action to redress sexual violence; who has been given the duty of reporting incidents of sexual violence or any other misconduct by students to the Title IX Coordinator or other appropriate school designee; or whom a student could reasonably believe has this authority or duty.
UVA Wise is committed to helping the campus community provide for their own safety and security. The Annual Security and Fire Safety Report containing information on campus security and personal safety, including alerts, fire safety, crime prevention tips, and crime statistics is available at www.uvawise.edu/ASR . A copy is available upon request by calling 276-328-0190 or 276-376-3451.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .

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About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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