Strategy And Operations Jobs in Detroit, MI (NOW HIRING)

Purpose

Accountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus.

Note: "patients" refers to patients, clients, residents, participants, customers, members

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership:

Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.

Enable Collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations

Direction & Growth:

Providing advice, guidance & leadership to service area, functional area, RHM & Regions.

Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice.

Oversee Vendor / Contract Labor Management including centralizing strategy & optimizing spend.

Strategic Support & Accountability:

Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.

Responsible for supporting regional efforts to comply with functional area priorities.

Accountable for the selection, evaluation & overall success of the functional leadership teams.

Organization-wide focal point for establishing functional strategies & governance over financials & staffing.

Accountable for communication between service area functional area, RHM & Region leaders.

Operational Delivery:

Responsible for measuring & reporting KPIs / metrics & value delivery.

Providing advice, guidance & leadership for the colleague life cycle.

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression)

Leads strategic sourcing activities for complex initiatives with the goal/ability of achieving significant cost reductions, supplanted with year-over-year cost and productivity improvements in the total cost of goods and services procured while maintaining or improving product quality and vendor service levels. Strategic sourcing activity includes but is not limited to, managing several simultaneous competitive sourcing processes, complex contract negotiations of high value, and limiting exposure to the System on high-risk projects. This position has responsibility for making decisions and managing risks that impact day-to-day operations. This position is accountable for maintaining business relationships with suppliers and Trinity's group purchasing organization (GPO). The business relationships with suppliers require negotiating terms supporting the business plan objectives and protecting Trinity from business continuity risk, working with legal to develop contracts to memorialize terms and conditions of the trade relationship, and monitoring supplier performance and conducting business reviews. The business relationship with the GPO will require representing Trinity's interest on advisory boards, providing guidance on the GPO negotiation strategies, and supporting contract implementation across the ministry.

• Drives system compliance by optimizing the use of national group purchasing, custom group purchasing, and Trinity Health system agreements. Demonstrates detailed understanding of products, service offerings, and financial impact.
• Conducts competitive sourcing and negotiation process on initiatives with moderate risk and value, which include but are not limited to direct and indirect supplies, services and equipment. Analyzes responses, reviews product/service/equipment/IT information to determine applicability, performs cost benefit analyses, develops reports and presents findings. Determines favorable quotes and/or negotiates with vendors to obtain optimal price, terms and conditions.
• Demonstrates ability to collect, clean, andvalidatelarge datasets from multiple sources to ensure accuracy and integrity.Analyze data toidentifytrends, patterns, and anomalies that inform business strategies.Develop andmaintaindashboards, reports, and visualizations using tools such as Power BI, Tableau,Excelor similar platforms.Performs ad-hoc analysis andprovidesactionable recommendations to stakeholders.
• Conducts category assessments including spend analysis, demand forecasting, supply market intelligence, and risk evaluation to identify value creation opportunities.
• Leads enterprise spend management activities across assigned categories, ensuring alignment with organizational financial goals and budget targets. Can readily speak to the year over year spend differences and challenges within assigned portfolio.
• Prioritize projects for assigned commodities. Leads strategy development, manages Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ) processes. Leads analysis and negotiations.
• Leads cross-functional teams for strategic sourcing initiatives to drive system-wide standardization, cost reductions, service and quality excellence, knowledge transfer for replication of best practice, information technology development and assisting with local implementation of various activities.
• Develops, executes and communicates sourcing strategies in collaboration with senior level management, Value Analysis, Operations, TIS, and key stakeholders on overall process, timing, and objectives. Manage relationships to ensure internal customers and stakeholders are actively engaged.
• Promotes a lean/process excellence culture. Participates in joint quality improvement initiatives with SO and RHM colleagues. Motivates and leads strategic sourcing lean program initiatives to increase productivity and improve end-to-end process efficiencies.
• Engages suppliers in the selection processes and maintaining business relationships that are conducted legally, ethically and in accordance with Trinity Health Policies/Procedures and the Organizational Integrity Program.

• Develops a primary liaison for key suppliers within the assigned category. Conducts business reviews with key suppliers. Serves as the subject matter expert for all category supplier engagement questions from Trinity colleagues.
• Maintains business relationships with the GPO leadership and staff. Provides input on sourcing strategy and represents Trinity on advisory boards as assigned.
• Plans, manages and oversees the life cycle of complex small to medium sourcing projects. These projects involve but are not limited to multiple stakeholders, significant facilitation, standardization, and process changes to multiple business units.
• Using working knowledge on contract construction, reviews, red lines and drafts language for discussion. Close working relationships with legal for contract issues requiring legal input.
• Utilizes Supply Chain Management's digital systems, including strategic sourcing and contract lifecycle management applications, and ensure adoption and use by team.
• Partners with the Finance department to ensure that forecasted savings are validated.
• Ensures effective handoff of executed contracts to business owner, Supply Chain verticals, and other stakeholder departments as applicable. This includes accurate PO placement, broad understanding of contract value and milestones, and implementation expectations.
• Tracks and measures supplier performance against scorecards on an ongoing basis, as applicable. Conducts supplier Business Reviews as necessary.
• Facilitates dialogue with local business owners, RHM senior management, and Supply Chain staff to remove barriers when necessary. Engages suppliers and RHMs to ensure timely resolution of service issue(s).
• Establishes procedures for managing a comprehensive sourcing process for assigned products/services/IT across Trinity Health.

• Performs other duties as required in a competent, professional, and courteous manner.

Minimum Qualifications

• Bachelor'sdegree with major course work in business,supply chain management, data science or clinicaldiscipline; andat least seven (7) yearsofsourcing experience,or an equivalent combination of education and work experience.
• Thorough knowledge of supply chain principles and practices with demonstrated ability to perform financial analysis.
• Comprehensive knowledge and skills in advanced data analytics and procurement practices including intermediate to advanced excel, Power BI, Tableau, or similar applications, vendor relationships, and market analysis for trends.
• Understands Lean and technical problem-solving concepts and techniques.
• Strong analytical skills, attention to detail, and the ability to communicate complex findings in a clear and concise manner.
• Ability to establish and maintain productive and positive working relationships with all stakeholders and external suppliers.
• Ability to address conflict, along with willingness and desire to challenge conventional thinking from all levels throughout the organization, including senior level management.
• Capability to understand customer and stakeholder businesses at the financial, operational and business impact levels.
• Ability to proactively identify and bring forth potential issues and formulate viable solutions.
• Strong analytical skills include the ability to construct and execute multiple complex analyses (e.g. Total Cost of Ownership (TCO), Economic Value to Customer (EVC), Net Present Value (NPV) simultaneously. Ability to translate implications of analyses into preliminary recommendations.
• Excellent organizational, planning, and project management skills.
• Ability to quickly gain a fact-based understanding of current supplier base and major trends in relevant markets.
• Knowledge of contract law and governing regulations with ability to work collaboratively with internal legal counsel for optimal System contracting.
• Ability to be a self-starter and independent worker requires minimal supervision and the ability to manage priorities and manage own work, while achieving performance standards and work plan timing.
• Demonstrated ability to manage multiple and changing priorities.
• Comfortable operating in a collaborative, shared leadership environment.

Additional Qualifications (nice to have)

• Healthcare industry experience is preferred.
• Highly proficient in data visualization, statistical analysis, and business intelligence tools.

Physical & Mental Requirements & Working Conditions (General Summary)

Direct Healthcare Services / Indirect Healthcare / Support Services:

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional
• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional
• Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional
• Exposure to interruptions, shifting priorities & stressful situations. Frequent
• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous
• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Continuous
• Perform manual dexterity activities & / or grasping / handling. Occasional
• Ability to climb, kneel, crouch & / or operate foot controls. Occasional
• Use a computer / other technology. Continuous
• Sit with the ability to vary / adjust physical position or activity. Frequent
• Maintain a safe working environment & use available personal protective equipment (PPE). Occasional
• Comply with applicable Code of Conduct, policies, procedures & guidelines. Continuous
• Ability to provide assistance in the event of an emergency. Occasional

Direct Healthcare Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional
• Lift a maximum of 30 pounds unassisted. Occasional
• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional
• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous
• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional
• Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional

Indirect Healthcare / Support Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional
• Lift a maximum of 30 pounds unassisted. Occasional
• Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional
• Encounter a clinical / patient facing / hands on interactive work environment. Occasional
• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous
• Work outd...