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Strategic Account Support Manager Jobs (NOW HIRING)

TestEquity LLC

Strategic Account Manager

Oldsmar, FL · On-site

The Strategic Account Manager is responsible for building, growing, and retaining long-term ... Coordinate internal teams to ensure successful delivery, onboarding, and ongoing account support

Merical, Llc

Account Support Manager, OFC

Orange, CA · On-site

$75K - $85K/yr

The Account Support Manager (ASM) is responsible for the end-to-end management and execution of assigned customer accounts from purchase order receipt through fulfillment and invoicing. The ASM ...

Amphenol

Strategic Account Manager

Bloomingdale, IL · On-site

$100K/yr

Purpose The Strategic Account Manager is responsible for driving revenue growth and managing ... Support contract negotiations, pricing discussions, proposals, RFIs, RFPs, and other customer ...

corpay

Strategic Account Manager

Brentwood, TN · On-site

What We Need Corpay is currently looking to hire a Strategic Account Manager within our NA Fuel ... Working directly with clients to provide day-to-day account support, problem resolution, research ...

Rain For Rent

Strategic Account Manager

Milwaukee, WI · On-site

$120K - $150K/hr

Our experienced teams, supported by skilled engineers, are continually redefining what customers ... The Strategic Account Manager has dual responsibility to be the primary point of contact for a ...

Rain for Rent

Strategic Account Manager

Arlington, TX · On-site

The Strategic Account Manager has dual responsibility to be the primary point of contact for a ... Our experienced teams, supported by skilled engineers, are continually redefining what customers ...

corpay

Strategic Account Manager

Brentwood, TN · On-site

What We Need Corpay is currently looking to hire a Strategic Account Manager within our NA Fuel ... Working directly with clients to provide day-to-day account support, problem resolution, research ...

Airgas

Strategic Account Manager

Columbus, OH · On-site

$94K - $115K/yr

Support for Parents: We offer up to 14-week paid child birth benefits to support growing families ... The Strategic Account Manager (SAM) is pivotal in advancing sales growth of Strategic National ...

Regal Rexnord

Strategic Account Manager

Charleston, WV · On-site +1

$150K/yr

Manage and develop dedicated account support while collaborating with shared resources to execute on growth strategy, share capture and cost savings projects, and in support of customer operations

Ivalua

Strategic Account Manager

New York, NY · On-site

STRATEGIC ACCOUNT MANAGER New York City, NY - US Founded in 2000, Ivalua is a leading global ... Ensure optimal adoption of Ivalua's solutions within our customers supporting delivery of greater ...

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Strategic Account Support Manager information

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$39K

$87.9K

$140.5K

How much do strategic account support manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for strategic account support manager in the United States is $87,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $107,500.00 per year, depending on experience, location, and employer.

What is a strategic account support manager?

A Strategic Account Support Manager is a professional responsible for managing and nurturing relationships with key clients or accounts within an organization. Their role involves understanding clients' business needs, ensuring high levels of customer satisfaction, and coordinating resources to deliver tailored solutions. They work closely with sales, marketing, and product teams to drive account growth, resolve issues, and align services with clients' strategic goals. By proactively supporting major clients, they help build long-term partnerships and contribute to the company's overall success.

What are the key skills and qualifications needed to thrive as a strategic account support manager?

To thrive as a Strategic Account Support Manager, you need expertise in account management, customer relationship building, and a solid understanding of business operations, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management software is commonly required. Exceptional communication, problem-solving abilities, and a proactive approach are standout soft skills in this role. These skills are crucial for effectively supporting key clients, driving retention, and ensuring mutual business growth.

How does a strategic account support manager typically collaborate with sales and customer success teams to drive client satisfaction?

A Strategic Account Support Manager works closely with both sales and customer success teams to ensure clients receive seamless and proactive support. They often participate in joint planning sessions, share client feedback, and align on strategic goals to address client needs effectively. By acting as a communication bridge, they help resolve issues quickly, identify upsell or cross-sell opportunities, and contribute to long-term relationship building with key accounts. This collaborative approach not only enhances client satisfaction but also supports the company's overall growth objectives.

What cities are hiring for Strategic Account Support Manager jobs?

Cities with the most Strategic Account Support Manager job openings:

What are popular job titles related to Strategic Account Support Manager jobs?

For Strategic Account Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Strategic Account Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $87,853 per year, or $42.2 per hour.

Sr. Manager, Strategic Account Support

Lisle, IL

Highline Warren
Motor Vehicle Manufacturing • 1 - 5K employees
Learn more about Highline Warrenexternal

Full-time

Posted 23 days ago

Highline Warren rating

7.3

Company rating: 7.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Senior Manager, Strategic Account Support

Position Summary

The Senior Manager, Strategic Account Support leads the Strategic Account Support function for Highline Warren's Aftermarket business while managing a team of Strategic Account Support Leads who support the company's largest Retail customers. This role serves as the senior operational partner for a portfolio of strategic Aftermarket accounts, driving cross-functional execution, removing operational barriers, and ensuring exceptional customer support. Working closely with Sales and internal business partners, the Senior Manager develops standardized processes, improves commercial execution, and enables profitable customer growth.

Key Responsibilities

Leadership

  • Lead, coach, and develop a team of Strategic Account Support Leads supporting Highline Warren's largest Retail customers.
  • Establish priorities, service standards, and best practices across the Strategic Account Support organization.
  • Drive employee development, performance management, and continuous improvement initiatives.

Strategic Aftermarket Customer Support

  • Serve as the senior operational partner for a portfolio of strategic Aftermarket customers.
  • Partner with Sales to execute customer growth initiatives, new business opportunities, product launches, and account transitions.
  • Lead cross-functional coordination across Customer Operations, Demand Planning, Supply Chain, Pricing, Product Management, Marketing, Finance, and Regulatory to ensure customer commitments are delivered accurately and on time.
  • Drive resolution of complex customer issues related to supply, pricing, product setup, order execution, customer portals, and service performance.
  • Oversee customer performance metrics, identify operational risks and opportunities, and support customer business reviews with actionable insights and follow-up.

Operational Excellence

  • Develop and standardize processes that improve customer execution and operational efficiency.
  • Foster strong cross-functional collaboration to remove barriers and improve responsiveness.
  • Champion a customer-focused culture that delivers consistent, high-quality support across the commercial organization.

Key Competencies

  • Demonstrated ability to lead, influence, and coordinate cross-functional teams without direct authority.
  • Strong organizational, planning, and project coordination skills.
  • Ability to prioritize and manage multiple strategic customer initiatives simultaneously.
  • Excellent communication, relationship-building, and stakeholder management skills.
  • Strong analytical and problem-solving abilities with a focus on continuous improvement.
  • Customer-centric mindset with the ability to anticipate needs and drive proactive solutions.
  • High attention to detail, accountability, and execution discipline.
  • Ability to coach, guide, and share best practices with team members while fostering collaboration.

Success Measures

Success in this role will be demonstrated by:

  • Providing exceptional operational support for a portfolio of strategic aftermarket customers.
  • Leading the successful execution of customer initiatives through effective cross-functional coordination.
  • Improving responsiveness, issue resolution, and overall customer experience.
  • Increasing alignment between Sales, Customer Operations, Supply Chain, Pricing, Finance, and other business partners.
  • Delivering accurate, timely, and consistent customer-facing outputs with minimal rework.
  • Reducing administrative burden and operational friction for the Sales organization.
  • Driving continuous process improvements that increase efficiency and scalability.
  • Supporting the development and effectiveness of the Strategic Account Support team through leadership, collaboration, and knowledge sharing.

What Highline Warren employees say

Pay

Benefits

Hours and flexibility

Workplace

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