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Strategic Account Associate Jobs in Massachusetts

Verve, Inc.

Strategic Account Manager

Boston, MA · On-site

Verve's connected wearable system can be worn all day, every day by industry associates to reduce ... Account Management, Sales, Management Consulting, or other client-facing roles within warehouse ...

Verve, Inc.

Strategic Account Manager

Boston, MA · On-site

Verve's connected wearable system can be worn all day, every day by industry associates to reduce ... Account Management, Sales, Management Consulting, or other client-facing roles within warehouse ...

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Strategic Account Associate information

What is a strategic account associate?

Strategic Account Associates are professionals who support the management and growth of key business accounts for a company. They work closely with senior account managers and clients to understand their needs, help implement solutions, and ensure customer satisfaction. Their responsibilities often include coordinating communication, preparing reports, assisting with contract renewals, and identifying opportunities to expand relationships within strategic accounts. This role requires strong organizational, communication, and problem-solving skills to successfully support both clients and internal teams.

How does a strategic account associate typically collaborate with sales and client success teams?

Strategic Account Associates work closely with both sales and client success teams to ensure seamless account management and deliver customized solutions for key clients. They often participate in joint meetings to understand client objectives, coordinate on proposals, and track ongoing projects. Regular communication and shared reporting tools help keep all teams aligned, ensuring client needs are met promptly and growth opportunities are identified. This collaborative environment also allows associates to learn cross-functional skills and gain visibility into other aspects of the business.

What are the key skills and qualifications needed to thrive as a strategic account associate, and why are they important?

To thrive as a Strategic Account Associate, you need strong relationship management, analytical abilities, and a background in business or sales—often demonstrated by a bachelor’s degree. Familiarity with CRM platforms like Salesforce, data analysis tools, and sales reporting systems is typically required. Excellent communication, negotiation, and problem-solving skills help you build trust and effectively address client needs. These competencies are important for driving customer satisfaction, retention, and long-term account growth.

What is the difference between Strategic Account Associate vs Customer Success Associate?

AspectStrategic Account AssociateCustomer Success Associate
Required CredentialsBachelor's degree, sales or account management experienceBachelor's degree, customer service or support experience
Work EnvironmentSales-focused, client-facing, strategic planningCustomer support, onboarding, relationship management
Employer & Industry UsageTech, SaaS, B2B servicesTech, SaaS, B2B services
Common Search & ComparisonOften compared due to client management focusRelated but more support-oriented

While both roles involve client interaction in the tech and SaaS industries, the Strategic Account Associate primarily focuses on managing and growing strategic accounts through sales and planning. In contrast, the Customer Success Associate emphasizes ensuring customer satisfaction and retention through support and relationship management.

What is an entry-level strategic account associate?

An entry-level strategic account associate is a professional responsible for supporting key client accounts, helping to develop and maintain strategic relationships. The role typically requires strong communication skills, familiarity with CRM tools, and a basic understanding of sales or account management processes. It is suitable for candidates with little to no prior experience in the field and often involves training and mentorship.

What are the most commonly searched types of Strategic Account jobs in Massachusetts?

The most popular types of Strategic Account jobs in Massachusetts are:

What cities in Massachusetts are hiring for Strategic Account Associate jobs?

Cities in Massachusetts with the most Strategic Account Associate job openings:

Strategic Account Associate jobs near you

Strategic Account Manager

Verve, Inc.

Boston, MA • On-site

Full-time

Re-posted 2 days ago

Job description

SUMMARY
Verve Motion is building a world-class team to commercialize wearable solutions to augment and protect industry workers across multiple verticals. Verve's connected wearable system can be worn all day, every day by industry associates to reduce fatigue, mitigate risk of injury, and augment performance. Verve is building a world-class team to commercialize wearable solutions that empower the way people move in the world. Our first product is a lightweight, connected wearable system that can be worn all day, every day by industry associates to improve worker safety, and experience. Verve is growing and launching partnerships with some of the leading companies in the world to augment and protect their workforce and we have the unique potential to change the lives of millions of workers.
We are looking for a talented Regional Sales Manager to drive sales as we work towards creating the warehouse of the future.
More info at vervemotion.com
ROLE:
  • Direct experience implementing change in warehouse operations and/or logistics environments
  • 5+ years of experience in Account Management, Sales, Management Consulting, or other client-facing roles within warehouse operations and/or logistics
  • Experience creating and delivering executive presentations, and working with enterprise organizations in multicultural business environments
  • Experience coordinating and driving action across cross-functional teams (e.g., Sales, Product, Engineering, Marketing, Professional Services)
  • Strong bias for action and customer impact
  • Ability to expertly demonstrate Verve Motion technology to end users
  • Proven ability to develop champions, build stakeholder mindshare, and close business at the VP and C-suite levels
YOU:
  • Thrive on solving problems. Amid uncertainty, you develop an independent perspective and know how to structure information and initiatives to drive meaningful outcomes
  • Communicate clearly and effectively across all levels of an organization, from operations and EHS teams to C-level executives
  • Have direct experience implementing operational change and/or deploying business technology systems in operational environments
  • Are customer-focused and excited to partner with customers to deliver measurable impact
  • Are resourceful, adaptable, and understand that every customer sees the world differently
  • Are willing and able to travel (estimated 40%)
  • Have negotiated six- and seven-figure, multi year deals with multinational companies
  • Have consistently met or exceeded quota in a fast-paced technology company environment

We offer:
  • The opportunity to make an immediate and visible impact in a fast-growing company with lots of potential as we work towards transforming worker safety, well-being and experience of millions of workers in the US.
  • Passionate and fun teammates.
  • Wear robots at work!

Verve is dedicated to building a diverse team of individuals who are committed to contributing to an inclusive environment. Some of our core values include respect for all, serving the greater good, and welcoming individuals from diverse backgrounds, experiences, and perspectives.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you do not check every box, but see yourself contributing, please apply.

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