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Store Support Manager Jobs in Hawaii (NOW HIRING)

Walgreens

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...

Walgreens

Emerging Store Manager

Ewa Beach, HI · On-site

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...

Walgreens

Emerging Store Manager

Kailua, HI

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...

Ross Stores

Store Manager

Aiea, HI · On-site

Represents and supports the Company brand at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance ...

Ross Stores

Store Manager

Aiea, HI · On-site

Represents and supports the Company brand at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance ...

Ross Stores

Store Manager

Aiea, HI

Represents and supports the Company brand at all times. * Manages Store to ensure a clean, neat, easy to shop environment. * Maintains a high standard of housekeeping with help of contracted ...

Eighteen Hundred Inc.

Store Manager

Honolulu, HI · On-site

$75K/yr

Store Manager - Ala Moana (on-site) Ready to hop into something extraordinary? We're Psycho Bunny ... supports store operations to achieve goals. * Guest Experience: You will build a delighted and ...

Psycho Bunny

Store Manager

Honolulu, HI · On-site

$82K - $93K/yr

Store Manager - Ala Moana (on-site) Ready to hop into something extraordinary? We're Psycho Bunny ... supports store operations to achieve goals. * Guest Experience: You will build a delighted and ...

Ross Stores

Assistant Store Manager

Kahului, HI · On-site

Personal and Store Brand Represents and supports the Company brand at all times. Maintains and ... Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of ...

Ross Stores

Assistant Store Manager

Kahului, HI

Represents and supports the Company brand at all times. * Maintains and models a professional ... Manages Store to ensure a clean, neat, easy to shop environment. * Maintains a high standard of ...

General Nutrition Centers

Store Manager

Honolulu, HI · On-site

Responsible for supporting the total shopping experience, including visual and operational elements ... Stores Managers are expected to work five (5) days / forty (40) hours a week and adhere to the ...

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Store Support Manager information

What does a store support manager do?

A Store Support Manager oversees the daily operations that keep a retail store running smoothly. Their responsibilities often include managing support staff, ensuring inventory is properly stocked, resolving customer issues, and maintaining store appearance. They work closely with other managers to enforce company policies and help achieve sales goals. Additionally, Store Support Managers may handle administrative tasks such as scheduling, training new employees, and handling health and safety compliance.

How does a store support manager typically collaborate with other departments to ensure smooth store operations?

A Store Support Manager plays a crucial role in coordinating between various store departments such as sales, inventory, customer service, and logistics. They regularly communicate with department heads to address operational challenges, resolve inventory discrepancies, and implement company policies. This collaborative approach not only ensures efficient workflow but also helps maintain a positive work environment. Store Support Managers often hold cross-departmental meetings and provide feedback to improve processes, making them a central point of contact for operational excellence.

What are the key skills and qualifications needed to thrive as a store support manager, and why are they important?

To thrive as a Store Support Manager, you need strong organizational skills, retail operations knowledge, and experience in inventory management, often supported by a relevant degree or prior supervisory experience. Familiarity with POS systems, inventory tracking software, and scheduling tools is typically required. Excellent leadership, problem-solving abilities, and effective communication help you motivate teams and handle customer or staff challenges. These skills are vital for ensuring efficient store operations, high team performance, and exceptional customer service.

What is the difference between Store Support Manager vs Store Operations Associate?

AspectStore Support ManagerStore Operations Associate
Required CredentialsHigh school diploma or equivalent; experience in retail support rolesHigh school diploma or equivalent; entry-level position
Work EnvironmentOffice and retail store support settingsRetail store floor and customer service areas
Employer & Industry UsageRetail chains, department stores, supermarketsRetail stores, supermarkets, specialty shops
Common Search & ComparisonFocuses on support and coordination rolesFocuses on daily store operations and customer service

The Store Support Manager typically oversees support functions like inventory, logistics, and staff coordination, requiring more experience and managerial skills. In contrast, the Store Operations Associate handles daily store activities and customer interactions, often as an entry-level role. Both roles are essential in retail environments but differ in responsibilities and experience levels.

Is a store support manager a stressful job?

A store support manager role can be stressful due to responsibilities such as overseeing daily operations, managing staff, and ensuring customer satisfaction. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially during busy hours or staff shortages.

What is the role of a store support manager?

A store support manager oversees daily operations, assists store staff, and ensures customer satisfaction. They coordinate inventory, implement company policies, and support sales goals, often using management tools and reporting systems.

What cities in Hawaii are hiring for Store Support Manager jobs?

Cities in Hawaii with the most Store Support Manager job openings:

Infographic showing various Store Support Manager job openings in Hawaii as of June 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Emerging Store Manager

On-site

Walgreens
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees
Learn more about Walgreensexternal

Full-time

Re-posted 8 days ago

Key responsibilities

  • Supervises customer service associates and designated hitters, and manages front end store operations.

  • Supports the Store Manager in overall store management, including making operational recommendations and assuming responsibilities in the Manager's absence.

  • Leads and manages store team members through recruitment, performance management, coaching, and discipline to ensure team engagement and achievement of company deliverables.

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,239 frontline employees who took The Breakroom Quiz

Job description


Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.

Operations
  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management
  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

People & Performance Management
  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development
  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.

Communications
  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

External Basic Qualifications
  • Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
  • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
  • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours.
  • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
  • Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications
  • Bachelor's Degree .
  • Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
  • External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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