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Store Operations Jobs in Houston, TX (NOW HIRING)

Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Sugar Land, TX store and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and ...

Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Sugar Land, TX store and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and ...

The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while ...

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Store Operations information

See Houston, TX salary details

$8

$17

$22

How much do store operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for store operations in Houston, TX is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.91 per hour, depending on experience, location, and employer.

What is store operations?

Store Operations refers to the day-to-day activities and processes involved in running a retail store effectively. This includes managing inventory, supervising staff, ensuring excellent customer service, maintaining store cleanliness, and handling sales transactions. Store Operations professionals work to optimize the store’s performance, ensure compliance with company policies, and create a positive shopping experience for customers. Their work is crucial for the smooth functioning and profitability of any retail business.

How does the store operations role interact with other departments to ensure a seamless customer experience?

Store Operations professionals frequently collaborate with sales, inventory, and customer service teams to maintain smooth day-to-day activities. They coordinate with merchandising to ensure displays are organized and products are well-stocked, and with logistics to manage deliveries and inventory accuracy. This cross-functional teamwork is essential for addressing customer needs promptly and ensuring the store runs efficiently. Regular communication and problem-solving across departments help create a positive shopping environment and support overall business goals.

What are the key skills and qualifications needed to thrive in store operations, and why are they important?

To thrive in Store Operations, you need strong organizational abilities, inventory management skills, and a background in retail or business, often supported by a relevant degree or experience. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is typically required. Outstanding customer service, leadership, and problem-solving skills help individuals excel and foster positive team environments. These competencies are crucial for ensuring efficient store performance, high customer satisfaction, and achievement of sales targets.

What is the difference between Store Operations vs Store Management?

AspectStore OperationsStore Management
ResponsibilitiesOverseeing daily store functions, sales, customer service, inventory, and staff coordinationLeading the store team, strategic planning, staff development, and overall store performance
Required SkillsCustomer service, organizational skills, basic sales knowledgeLeadership, decision-making, team management
Work EnvironmentFrontline, operational focus, often entry to mid-levelLeadership role, managerial environment, strategic focus
CertificationsTypically none required, but retail or customer service certifications can helpManagement certifications or experience preferred

Store Operations focuses on the daily functions and efficiency of the store, ensuring smooth customer service and inventory management. Store Management involves leading the team, setting strategic goals, and driving overall store success. While both roles work closely, Store Operations is more operational, whereas Store Management is more leadership-oriented.

What are the most commonly searched types of Store Operations jobs in Houston, TX?

The most popular types of Store Operations jobs in Houston, TX are:

What are popular job titles related to Store Operations jobs in Houston, TX?

For Store Operations jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Store Operations jobs in Houston, TX look for?

The top searched job categories for Store Operations jobs in Houston, TX are:

Infographic showing various Store Operations job openings in Houston, TX as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,617 per year, or $17.6 per hour.

Store Operations Manager

Insomnia Cookies

Sugar Land, TX • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Insomnia Cookies rating

4.9

Company rating: 4.9 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

31st of 48 rated bakeries


Job description

Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Sugar Land, TX store and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!
Comp & Sweet Position Perks:
• base salary (up to 60K) plus monthly bonus compensation package.
• a $50.00 per month cellphone data plan stipend.
• enrollment in our Cookie Jar deferred compensation program.
• excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
• 401K with contribution match.
• 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
• Enrollment in our Cookie College learning/training platform.
• free cookies, awesome swag and so much more!
Job Duties & Position Focus:
• Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.
• Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
• Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.
• Manage and audit inventory to maintain proper controls.
• Create and execute fun, local marketing drops.
• Create and drive in-store recognition programs/contests.
What we seek:
• 3+ years of management/leadership experience in a restaurant or retail establishment
• Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
• An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests
• A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
• Familiarity with using commercial convection ovens - a plus
$50,000 - $60,000 a year
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Insomnia Cookies logo

About Insomnia Cookies

Sourced by ZipRecruiter

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 19 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 235 stores nationally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa., and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

Industry

Food services and drinking places

Company size

1,001 - 5,000 Employees

Headquarters location

Newtown Square, PA, US