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Store Operations Jobs in Houston, TX (NOW HIRING)

bassett

STORE OPERATIONS ADMINISTRATOR

Friendswood, TX · On-site

Bassett Furniture - Store Operations Administrator Customer Service Opportunity | Hourly | Entry Level The Store Operations Administrator (SOA) is responsible for assisting the manager in the daily ...

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$8

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How much do store operations jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for store operations in Houston, TX is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in store operations, and why are they important?

To thrive in Store Operations, you need strong organizational abilities, inventory management skills, and a background in retail or business, often supported by a relevant degree or experience. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is typically required. Outstanding customer service, leadership, and problem-solving skills help individuals excel and foster positive team environments. These competencies are crucial for ensuring efficient store performance, high customer satisfaction, and achievement of sales targets.

How does the store operations role interact with other departments to ensure a seamless customer experience?

Store Operations professionals frequently collaborate with sales, inventory, and customer service teams to maintain smooth day-to-day activities. They coordinate with merchandising to ensure displays are organized and products are well-stocked, and with logistics to manage deliveries and inventory accuracy. This cross-functional teamwork is essential for addressing customer needs promptly and ensuring the store runs efficiently. Regular communication and problem-solving across departments help create a positive shopping environment and support overall business goals.

What is store operations?

Store Operations refers to the day-to-day activities and processes involved in running a retail store effectively. This includes managing inventory, supervising staff, ensuring excellent customer service, maintaining store cleanliness, and handling sales transactions. Store Operations professionals work to optimize the store’s performance, ensure compliance with company policies, and create a positive shopping experience for customers. Their work is crucial for the smooth functioning and profitability of any retail business.

What is the difference between Store Operations vs Store Management?

AspectStore OperationsStore Management
ResponsibilitiesOverseeing daily store functions, sales, customer service, inventory, and staff coordinationLeading the store team, strategic planning, staff development, and overall store performance
Required SkillsCustomer service, organizational skills, basic sales knowledgeLeadership, decision-making, team management
Work EnvironmentFrontline, operational focus, often entry to mid-levelLeadership role, managerial environment, strategic focus
CertificationsTypically none required, but retail or customer service certifications can helpManagement certifications or experience preferred

Store Operations focuses on the daily functions and efficiency of the store, ensuring smooth customer service and inventory management. Store Management involves leading the team, setting strategic goals, and driving overall store success. While both roles work closely, Store Operations is more operational, whereas Store Management is more leadership-oriented.

What are the most commonly searched types of Store Operations jobs in Houston, TX? The most popular types of Store Operations jobs in Houston, TX are:
What are popular job titles related to Store Operations jobs in Houston, TX? For Store Operations jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Store Operations jobs in Houston, TX look for? The top searched job categories for Store Operations jobs in Houston, TX are:
Store Operations jobs near you
Infographic showing various Store Operations job openings in Houston, TX as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,617 per year, or $17.6 per hour.

STORE OPERATIONS ADMINISTRATOR

Bassett Furniture

The Woodlands, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Bassett Furniture Industries rating

5.7

Company rating: 5.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

43rd of 51 rated furniture manufacturers

Job description

Bassett Furniture - Store Operations Administrator
Customer Service Opportunity | Hourly | Entry Level
The Store Operations Administrator (SOA) is responsible for assisting the manager in the daily operations of the Bassett Home Furnishings retail location, so that the store's financial objectives, customer experience, and daily tasks are consistently achieved. Our SOAs work with customers to arrange payment for merchandise, provide follow up on customer service issues, schedules deliveries, respond to post delivery and service surveys, as well as provide information on many other issues and questions. They ensure adherence to the Bassett standard in the following areas: customer relations, administrative functions, operational processes, and systems. The ideal candidate must possess a true passion for customer service.
Necessary experience/skills/education/abilities
  • Retail experience is a plus, but not required;
  • Conflict and problem resolution skills;
  • Organizational and time management skills;
  • Commitment to Bassett's Vision and Values at all times;
  • Valid driver's license and a maintained clear and safe driving record;
  • Work as a team with an enthusiastic attitude;
  • Effectively communicate with customer, co-workers, and management;
  • Read, understand and write the English language;
  • Utilize Windows based software, including Word and Excel;
  • Navigate and utilize applicable Bassett systems;
  • Occasionally lift and/or pull up to 25 pounds;
  • Occasionally bend or reach overhead;

Essential Functions
  • Assist design consultants with order entry, cash management, and financing applications.
  • Assist ordering parts for customers such as arm caps, table legs, hardware, etc.
  • Direct administrative functions, including management and maintenance of: Petty cash reconciliation, along with reimbursement and balancing of the cash drawer.
  • Assist with sales order entry auditing using the daily transaction report.
  • Work directly with customers to understand, troubleshoot, and resolve post purchase service concerns.
  • Schedule customer deliveries, service calls and conducting customer satisfaction surveys.
  • Processing service orders and maintain communication with customer on service status.
  • Receive purchase orders for parts or store pick-ups.
  • Audit and approve daily business folders and ensuring cash balancing to include all necessary supporting documentation is sent to the Retail Accounting Team including deposits and payments, in conjunction with store manager.
  • Manage operational processes and practices, including: Store expense control, warehouse procedures, inventory accuracy, and building maintenance.
  • Establish relationship and open communication with human resources, distributions centers, visual team, corporate customer care, accounting, etc.
  • Perform other operational duties as assigned;
  • Maintain satisfactory time and attendance.
  • Collaborate with the store manager, regional visual and warehouse operations to assist with facilitation of floor moves and ensure adherence to the floor set guide and visual standards.
  • Awareness of merchandising and marketing for new merchandise tagging and tagging updates.

Benefits include:
  • Paid training
  • Health/Dental/Vision coverage
  • Life Insurance
  • 401(k) plan with company match
  • Tuition assistance
  • Paid time off
  • Generous Employee Discounts
  • Work in a State-of-the Art Showroom
  • Opportunity for growth and advancement.

Bassett Furniture Industries is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Bassett is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category. EEO/AA-M/F/V/D
IND1 #ZR #LI-RS1

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