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Store Operations Associate Jobs in Spring Hill, TN

Kroger

Assistant Store Leader

Brentwood, TN · On-site

$15.25 - $18.50/hr

Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager & associates in the achievement of a favorable customer shopping ...

Kroger

Assistant Store Leader

Spring Hill, TN · On-site

$15 - $18.25/hr

Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager & associates in the achievement of a favorable customer shopping ...

Kroger

Assistant Store Leader

Franklin, TN · On-site

$15.75 - $19.25/hr

Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager & associates in the achievement of a favorable customer shopping ...

Ross Stores

Assistant Store Manager

Nashville, TN · On-site

... Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of ...

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Store Operations Associate information

See Spring Hill, TN salary details

$8

$17

$22

How much do store operations associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for store operations associate in Spring Hill, TN is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.58 per hour, depending on experience, location, and employer.

What are some typical daily challenges faced by a store operations associate, and how are they addressed?

Store Operations Associates often juggle multiple responsibilities, such as restocking shelves, assisting customers, and maintaining store tidiness, all while meeting tight deadlines. A common challenge is balancing customer service with operational tasks during busy periods. To manage this, associates prioritize urgent customer needs, communicate effectively with team members, and use time management techniques to stay organized. Stores typically support associates through clear task lists, regular team check-ins, and ongoing training, helping them navigate a fast-paced environment successfully.

What is the difference between Store Operations Associate vs Retail Sales Associate?

AspectStore Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, sales, and product promotion
Required SkillsInventory management, organizational skills, basic POS knowledgeCustomer service, communication, sales techniques
Work EnvironmentBack-end and front-end store tasks, often in retail storesFront-line customer interaction in retail settings
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty shops

While both roles are essential in retail, Store Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a store operations associate, and why are they important?

To thrive as a Store Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic retail technology is typically required. Excellent customer service, teamwork, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient store operations, positive customer experiences, and smooth coordination with team members.

What is a store operations associate?

A store operations associate places merchandise on the floor or shelves of a retail store. In this career, your work duties include taking inventory and managing flow of merchandise from suppliers to the store. Most employers provide training for this job, though some larger stores may seek people with previous inventory management experience. Other educational qualifications could include a high school diploma or equivalent. You need strong organizational skills, the ability to pay attention to detail, and the ability to solve inventory problems with the help of management.

More about Store Operations Associate jobs
What cities near Spring Hill, TN are hiring for Store Operations Associate jobs? Cities near Spring Hill, TN with the most Store Operations Associate job openings:
Store Operations Associate jobs near you
Infographic showing various Store Operations Associate job openings in Spring Hill, TN as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,054 per year, or $17.3 per hour.

Retail Assistant Store Manager - Backroom Operations

Goodwill Industries of Middle Tennessee

Franklin, TN • On-site

$22 - $28.25/hr

Full-time

Posted 12 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

408th of 771 rated non-profit organizations

Job description

Job Location
Franklin I
Job Summary:
Provides leadership and direction for all backroom operations, including donation stewardship, processing, inventory management, quality control, and production workflow. This role is accountable for operational excellence across the backroom, ensuring donated goods are handled with care and efficiently prepared to support sales floor needs.
The Retail Assistant Store Manager - Backroom Operations uses key performance indicators (KPIs) to ensure the right product reaches the sales floor at the right time, aligning backroom output with inventory needs, quality standards, and store performance. Through hands-on, on-floor leadership, this role sets the pace, reinforces quality and safety expectations, and drives consistent execution of efficient workflows in support of Goodwill's mission. Guided by our mission of Changing Lives through Education, Training, and Employment, the Backroom Operations Manager fosters a positive, values centered workplace grounded in Teamwork, Respect, Uprightness, and Empowerment.
Job Description
Essential Functions
Backroom Operations & Production Management
  • Oversee daily backroom operations, including full ownership of the donor door, to ensure a clean, organized, and mission aligned environment that drives operational excellence.
  • Ensure a smooth workflow from donor door intake through sorting, processing, and product placement on the sales floor.
  • Manage production flow, including quality control, inventory movement, and trailer readiness.
  • Ensure the store puts out the right items at the right price and at the right time through accurate pricing.
  • Align production output with sales performance and inventory needs.
  • Maximize the value of donations through efficient processing and strong donor stewardship.
  • Ensure an excellent donor experience through friendly, efficient, and respectful service at the donor door.
  • Support eCommerce by identifying and routing items that meet online standards.
  • Plan, schedule, assign and direct work of the team, adjusting as needed, to achieve sales, service, production, labor efficiency, and profit objectives.

Performance Execution & KPI Accountability
  • Lead daily production huddles to review performance, identify gaps, and set priorities.
  • Hold the team accountable to key performance indicators, including production, yield, sell through, quality, and quotas.
  • Maintain accurate reporting and ensure performance metrics are visible and actionable.
  • Drive operational excellence by addressing performance gaps quickly and leading continuous improvement efforts.
  • Ensure store performance meets financial targets and key metrics based on annual and quarterly operating plans.
  • Reinforce expectations through consistent follow-up and coaching.

People Leadership & Development
  • Directly supervise, coach, and develop backroom team members and Leads.
  • Conduct training, performance feedback, corrective action, and development planning in alignment with HR policies.
  • Build a positive, inclusive team culture that fosters accountability, engagement, and retention.
  • Support cross-training to ensure operational coverage and business continuity.

Compliance, Safety & Risk Oversight
  • Ensure adherence to policies, procedures, and operational standards.
  • Monitor donation intake and production activities to ensure accuracy, quality standards, and compliance with policies and procedures.
  • Support loss prevention by maintaining awareness and addressing concerns promptly.

Store Leadership & Operational Support
  • Serve as a key member of the store leadership team, collaborating across functions to meet store goals.
  • Provide on floor leadership that models professionalism, accountability, and operational excellence.
  • Support cross training and operational continuity during staffing or business needs.
  • Participate in audits, projects, and initiatives that strengthen store performance.
  • Maintain a flexible schedule, including evenings, weekends, and holidays.
  • Perform other duties as needed to support overall store operations, operational effectiveness, and leadership priorities.

Minimum Qualifications
Required Skills
Education
  • High School Diploma or equivalent required.
  • Associate's degree in business, Logistics, Supply Chain, Management, Retail Operations, or a related field preferred.

Experience
  • Two to three years of supervisory or lead experience in production, warehouse, retail, or logistics environments required.

Knowledge and Skills
  • Excellent oral and written communication skills.
  • Strong leadership, coaching, and people-management skills.
  • Strong organizational skills with the ability to manage multiple priorities and maintain accuracy in a fast-paced environment.
  • Demonstrates knowledge of production, inventory, and quality control processes, with the ability to compile, interpret, and analyze operational data for reporting and continuous improvement.
  • Ability to learn and apply new processes, systems, equipment, and operational procedures.
  • Ability to lead and motivate a diverse team while promoting a positive, inclusive work culture grounded in our Mission and TRUE Core Values.
  • Ability to provide strong donor service, ensuring safe, friendly, and efficient interactions at the Donor Door.
  • Ability to interpret and meet production metrics, KPIs, and performance goals.
  • Ability to identify quality standards, classify goods accurately, and ensure compliance with CPSC and public protection requirements.
  • Working knowledge of basic computer applications, including Outlook, Word, Excel, and online product research.
  • Ability to operate a forklift (Must obtain forklift certification. Training and certification are provided by the organization.)
  • Must have reliable transportation to perform job duties; i.e.travel to other Goodwill locations and/or make bank deposits as needed.
  • Valid driver's license required.

Preferred Education / Experience / Knowledge & Skills / Certifications & License
  • Associate's degree in business, Logistics, Supply Chain, Retail Management, or a related field; or four (4) years of supervisory experience in retail, warehouse, logistics, or production environments.
  • Experience in fast-paced, high-volume operations preferred.
  • Prior retail, nonprofit, or mission-based organization experience preferred.
  • Experience supporting or working alongside eCommerce operations is a plus.
  • Previous experience training, coaching, or developing staff strongly preferred.
  • Bilingual language skills.

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