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Store Operations Assistant Jobs in Springfield, MA

You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team. This role is ...

You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team. This role is ...

Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company ...

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Store Operations Assistant information

See Springfield, MA salary details

$8

$16

$23

How much do store operations assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for store operations assistant in Springfield, MA is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.22 per hour, depending on experience, location, and employer.

How does a store operations assistant typically interact with other team members during a shift?

As a Store Operations Assistant, you will regularly collaborate with a variety of team members, including sales associates, supervisors, and inventory specialists. Effective communication is key, as you'll work together to ensure shelves are stocked, customer queries are answered promptly, and store standards are maintained. You may also assist with opening and closing procedures, requiring coordination with managers and security staff. This collaborative environment helps build strong teamwork skills and provides valuable exposure to different aspects of retail operations.

What is a store operations assistant?

Store Operations Assistants are staff members who support the daily functions of a retail store. Their duties often include stocking shelves, assisting customers, maintaining store cleanliness, and helping with inventory management. They play a vital role in ensuring the store runs smoothly by handling both front-of-house and back-of-house tasks as needed. Store Operations Assistants may also support cash register operations or help implement store promotions. This position is essential for delivering a positive shopping experience and ensuring efficient store operations.

What are the key skills and qualifications needed to thrive as a store operations assistant, and why are they important?

To excel as a Store Operations Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic Microsoft Office applications is typically required. Excellent communication, teamwork, and customer service skills help you interact effectively with both customers and colleagues. These abilities are crucial for maintaining efficient store operations, ensuring accurate inventory, and delivering a positive shopping experience.
What are the most commonly searched types of Store Operations jobs in Springfield, MA? The most popular types of Store Operations jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Store Operations Assistant jobs? Cities near Springfield, MA with the most Store Operations Assistant job openings:
Infographic showing various Store Operations Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $34,624 per year, or $16.6 per hour.

Assistant Store Manager

The Salvation Army

Springfield, MA • On-site

Full-time

Posted 29 days ago


Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

571st of 771 rated non-profit organizations


Job description

Overview:
The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.
 
The Salvation Army Adult Rehabilitation Center is seeking an Assistant Store Manager to assist the Store Manager with managing store operations and in supervision of store personnel.
 
Duties and Responsibilities:
  • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
  • Be well-versed in and ensure compliance to accounting, employee, and store policies.
  • Assist the manager in meeting sales, production, and expense budget goals maintaining a profitable operation.
  • Ensure that all production is taken from the back room and properly displayed on the sales floor.
  • Receive applications and participate in interviewing applicants as needed.
  • Assist in training, direction, and supervision of new personnel along with retraining for all personnel, as necessary.
  • Assist, as required, in conducting regular evaluations of store personnel, identifying performance strengths and areas for development.
  • Assist in scheduling of sales associates (and unpaid staff) to ensure full coverage in store at all times. In the absence of the manager, post weekly work schedules for all store personnel. Schedule must include assignment, breaks, vacation, etc.
  • Assist in completion of payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc. Submit to finance department as requested.
  • In the absence of the manager, responsible to order merchandise to ensure that the store is well stocked, and all merchandise is “ragged out” and colorized in accordance with the ARC Command Rag Out Calendar.
  • Responsible for the proper accounting and banking of cash receipts as per “Safekeeping of Salvation Army Funds” policy.
  • Ensure that all paperwork and sales reports are filled out completely and forwarded to the finance department daily.
  • In the absence of the manager, attend manager meetings and keep store personnel informed of new policies and directives.
  • Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and hold staff accountable for compliance.  Report safety hazards, property damage and personal injuries to Administrator, Store Supervisor, or designee.
  • May be asked to fill in at other store locations.
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
  • Other duties as assigned by immediate supervisor and/or Administrator.
 
Qualifications:
  • High school diploma or equivalent.
  • Experience in sales.
  • Supervisory experience preferred.
  • Ability to read and interpret simple income and expense reports.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US