Emerging Store Manager
Hixson, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hixson, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hixson, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hixson, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Spring Hill, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Spring Hill, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hendersonville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hendersonville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hendersonville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hendersonville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hendersonville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hendersonville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hendersonville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Hendersonville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Jonesborough, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Jonesborough, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Collierville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Collierville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Clarksville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Clarksville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Nashville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Nashville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Clarksville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Clarksville, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Chattanooga, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Chattanooga, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Spring Hill, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Emerging Store Manager
Spring Hill, TN · On-site
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all ...
Store Manager
Crossville, TN · On-site
Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals . Manage store P&L, expenses, labor, inventory, cash control, and ...
Store Manager
Crossville, TN · On-site
Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals . Manage store P&L, expenses, labor, inventory, cash control, and ...
Store Manager
Knoxville, TN · On-site
Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals . Manage store P&L, expenses, labor, inventory, cash control, and ...
Store Manager
Knoxville, TN · On-site
Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals . Manage store P&L, expenses, labor, inventory, cash control, and ...
Store Manager
Knoxville, TN · On-site
Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals . * Manage store P&L, expenses, labor, inventory, cash control, and ...
Store Manager
Knoxville, TN · On-site
Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals . * Manage store P&L, expenses, labor, inventory, cash control, and ...
Store Operation Manager information
What does a store operation manager do?
A Store Operation Manager oversees the day-to-day operations of a retail store, ensuring that everything runs smoothly and efficiently. Their responsibilities typically include managing staff, monitoring inventory, ensuring customer satisfaction, implementing company policies, and meeting sales targets. They also handle scheduling, budgeting, and may be involved in hiring and training employees. Overall, their goal is to optimize store performance and provide a positive shopping experience for customers.
What are the key skills and qualifications needed to thrive as a store operation manager?
To thrive as a Store Operation Manager, you need strong leadership, organizational, and retail management skills, typically supported by experience in store operations or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and possibly certifications in retail management or business administration is important. Excellent communication, problem-solving, and team-building abilities help you motivate staff and resolve customer issues effectively. These skills ensure efficient store performance, high customer satisfaction, and strong business results in a competitive retail environment.
What are some of the most common challenges faced by store operation managers and how can they be addressed?
Store Operation Managers often encounter challenges such as managing diverse teams, handling inventory discrepancies, and adapting to fluctuating customer traffic. Effective communication and regular staff training can help address team management issues, while implementing robust inventory tracking systems can minimize errors. Additionally, staying flexible and proactively adjusting staffing and merchandising strategies during peak periods can ensure smooth store operations and enhance customer satisfaction.
What cities in Tennessee are hiring for Store Operation Manager jobs?
Cities in Tennessee with the most Store Operation Manager job openings:
Emerging Store Manager
Hixson, TN • On-site
Walgreens
• Pharmaceutical and Medicine Manufacturing • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 5 days ago
Walgreens rating
5.5
Based on 2,246 frontline employees who took The Breakroom Quiz
Job description
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
- Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
- Accountable for improving on overall customer service metrics.
Operations
- Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
- Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
- Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
- Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
- Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
- Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
- Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
- Ensures team members have a working knowledge of all computer and technology systems and software.
- Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
- Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
- Completes special assignments and other tasks as assigned.
Full Store Operation Business Performance Management
- Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
- Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
- Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
- Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
- Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
- Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
- Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
- Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
Training & Personal Development
- Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
- Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
- Obtains and maintains valid pharmacy technician license as required by state.
Communications
- Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
- Assists Store Manager in planning and communicating the company and store strategy.
External Basic Qualifications
- Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
- Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
- Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
- Willingness to work flexible schedule including extended days, evenings, and weekend hours.
- Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
- Ability to transfer to other Walgreens retail assets located within the same hiring Area.
Preferred Qualifications
- Bachelor's Degree .
- Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
- External candidates: Business majors. Prior retail or food industry experience.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US