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Store Manager Of Operations Jobs in Delaware (NOW HIRING)

Royal Farms

Store Manager

Laurel, DE · On-site

Job Purpose The Store Manger is responsible for overseeing the daily operations of a Royal Farms store and leading a team of Associates to deliver an exceptional customer experience. This role ...

Fisher Auto Parts

STORE MANAGER

Georgetown, DE · On-site

The Store Manager must be knowledgeable in all facets of store operations and be fully committed to inspiring our associates to succeed, while instilling the greatest levels of customer service ...

Fisher Auto Parts

STORE MANAGER

Georgetown, DE · On-site

The Store Manager must be knowledgeable in all facets of store operations and be fully committed to inspiring our associates to succeed, while instilling the greatest levels of customer service ...

Walgreens

Store Manager

Hockessin, DE

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and ...

Walgreens

Store Manager

Newark, DE · On-site

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and ...

Walgreens

Store Manager

Hockessin, DE · On-site

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and ...

High's

Store Manager - Dagsboro, DE

Dagsboro, DE

High's is seeking an experienced Store Manager who will be responsible for the management of the entire store operation and lead a team while ensuring the execution of organizational objectives and ...

Extra Space

Store Manager

Rehoboth Beach, DE · On-site

The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains ...

Fraport USA

Operations Manager

Newark, DE

Manages the day-to-day business of the food/beverage, retail, convenience and service program for ... Provides merchandising support to tenants, driving results in product presentation and store ...

Ross

Store Manager

Wilmington, DE · On-site

Leads the entire operation of the Store to ensure that Company standards and best practices are ... Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets ...

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Store Manager Of Operations information

What does a Store Manager of Operations do?

A Store Manager of Operations oversees the daily functioning of a retail store, ensuring that all departments run smoothly and efficiently. Their responsibilities include managing staff, optimizing store processes, maintaining inventory, meeting sales goals, and ensuring excellent customer service. They also handle budgeting, scheduling, and compliance with company policies and safety regulations. Ultimately, this role is crucial for achieving the store's operational and financial objectives.

How much should an operations manager get paid?

The average salary for a Store Manager of Operations typically ranges from $50,000 to $85,000 annually, depending on experience, location, and the size of the store or company. Many managers also receive bonuses and benefits, and strong leadership and operational skills can influence compensation levels.

What is the highest paid store manager?

The highest paid store managers typically earn over $100,000 annually, especially in large retail chains or high-volume stores. Compensation varies based on experience, location, and company size, with some earning bonuses and benefits that increase total earnings.

What are some common challenges a Store Manager of Operations faces, and how can they address them effectively?

One common challenge for a Store Manager of Operations is balancing daily operational demands with long-term strategic goals, such as staff development and process improvement. Managing a diverse team, meeting sales targets, and ensuring adherence to company policies can also be demanding, especially during peak business hours. Effective communication, strong delegation skills, and a proactive approach to problem-solving help managers overcome these challenges. Staying organized and regularly reviewing store performance metrics enable managers to identify and address issues quickly, ensuring smooth store operations.

What is the difference between Store Manager Of Operations vs Store Supervisor?

AspectStore Manager Of OperationsStore Supervisor
ResponsibilitiesOversees multiple store locations, manages operations, staff, and sales strategiesSupervises daily store activities, manages staff, and ensures customer service
Required CredentialsHigh school diploma or equivalent; experience in retail management; leadership skillsHigh school diploma or equivalent; experience in retail or customer service
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommon in retail chains and large retail companiesCommon in individual retail stores and smaller chains

The Store Manager Of Operations typically oversees multiple stores and focuses on strategic management, while the Store Supervisor manages daily store activities and staff within a single location. Both roles require retail experience and leadership skills, but their scope and responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Store Manager of Operations, and why are they important?

To thrive as a Store Manager of Operations, you need strong leadership, organizational skills, retail management experience, and often a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional communication, problem-solving, and team motivation abilities set standout managers apart. These skills ensure efficient store operations, high customer satisfaction, and achievement of sales and operational targets.

How much is the salary of an operations manager?

The salary of a Store Manager of Operations typically ranges from $50,000 to $100,000 annually, depending on experience, location, and the size of the store or company. Many also receive bonuses and benefits, and strong leadership and operational skills can influence compensation levels.

What is the minimum salary of an operations manager?

The minimum salary for a store manager of operations varies by location and experience but typically starts around $40,000 to $50,000 annually. Entry-level positions may offer lower wages, while experienced managers with additional certifications can earn significantly more.
What are popular job titles related to Store Manager Of Operations jobs in Delaware? For Store Manager Of Operations jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Store Manager Of Operations jobs in Delaware look for? The top searched job categories for Store Manager Of Operations jobs in Delaware are:
What cities in Delaware are hiring for Store Manager Of Operations jobs? Cities in Delaware with the most Store Manager Of Operations job openings:
Store Manager Of Operations jobs near you
Store Manager

Store Manager

Royal Farms

Laurel, DE • On-site

Full-time

Posted 20 days ago

Royal Farms rating

5.0

Company rating: 5.0 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

30th of 48 rated convenience stores

Job description

Job Purpose
The Store Manger is responsible for overseeing the daily operations of a Royal Farms store and leading a team of Associates to deliver an exceptional customer experience. This role contributes to the company's success by consistently creating a positive store environment, ensuring operational excellence, and maintaining a strong focus on customer satisfaction.
The Store Manager regularly exercises independent judgment and discretion in managing store functions, including staffing (hiring, training, evaluating, scheduling, and performance management), financial performance, safety, and product quality. The ideal candidate is self-motivated, dependable, and thrives in a fast-paced setting while upholding 100% total customer focus.
Essential Functions
Customer Service & Community Engagement
    • Ensure every customer receives an outstanding experience by setting and maintaining high service standards across the store, including greeting, acknowledging, and assisting customers, and ensuring team members demonstrate product knowledge and professionalism.
    • Lead and develop the retail team to consistently deliver exceptional service, holding associates accountable for performance and customer engagement.
    • Build and sustain positive relationships with the local community through outreach, events, and active engagement to strengthen brand loyalty.
    • Oversee and ensure proper execution of all Royal Farms marketing programs, promotions, and customer-facing initiatives.

Team Leadership & Employee Development
    • Build, lead, and maintain a high-performing retail team through active recruiting, onboarding, training, and ongoing development, exercising discretion in hiring, promotions, and staffing decisions.
    • Provide coaching, guidance, and direction to associates and managers to drive operational goals, team performance, and customer satisfaction.
    • Evaluate store operations, key business indicators, and team performance to identify concerns, opportunities, and areas for improvement, and implement corrective or strategic actions as needed.
    • Develop and strengthen the management team through succession planning and internal promotion strategies, ensuring the long-term success of the store.
    • Lead regular team meetings and foster an environment of open communication, feedback, and accountability.
    • Recognize and reward team members who consistently uphold company standards and values, and make decisions regarding advancement opportunities.
    • Ensure compliance with all applicable wage and hour laws for nonexempt associates and minors.
    • Own employee relations matters, resolving issues fairly and effectively while balancing associate needs with business objectives.

Operational Execution & Compliance
    • Own and enforce the consistent execution of all Royal Farms rules, policies, procedures, and systems across the store.
    • Ensure operational excellence by implementing strategies that maintain high standards in cleanliness, food safety and quality, merchandising, and just-in-time replenishment.
    • Monitor store performance, business processes, and operational results to identify issues, opportunities, and corrective actions that drive profitability and efficiency.
    • Oversee and ensure proper execution of all Royal Farms marketing programs, promotions, and customer-facing initiatives.
    • Maintain accountability for compliance in all areas, including people, safety, assets, and cash management, making decisions and taking action to address violations or concerns.
    • Supervise and enforce company policy for checking in both internal and external vendors, ensuring proper processes are followed.
    • Lead safety, loss prevention, and operational compliance initiatives, holding team members accountable for adherence to standards.

Business Oversight & Communication
    • Own the analysis of store performance, operational metrics, and key business indicators to identify trends, challenges, and opportunities.
    • Make informed, proactive decisions that drive sales, profitability, and operational efficiency, providing clear direction to the store team.
    • Communicate effectively with associates, management, and district leadership to ensure alignment on priorities, initiatives, and performance expectations.
    • Provide actionable insights and strategic recommendations to continuously improve store results and support company objectives.
    • Lead regular team briefings and business reviews to reinforce accountability, operational focus, and continuous improvement across all areas of the store.

Additional Responsibilities
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Supervisory Responsibilities
  • Supervises all store employees.

Qualifications
Required
    • Must be at least 18 years old.
    • Must have earned a high school diploma or GED.
    • Must have at least 2 years of experience in fast food or retail management with full operational accountability, including responsibility for staffing, financial performance, and overall store results.
    • Must consistently demonstrate strong leadership skills.
    • Must possess strong written, verbal, and interpersonal communication skills.
    • Must possess strong supervisory and organizational skills.
    • Must be able to utilize basic business math, accounting, computer skills, and demonstrate strong analytical and decision-making abilities.

Preferred
    • An associate's (2-year) college degree or higher.
    • A current ANSI-approved Food Safety Manager Certification.

Success Factors
  • Operational Excellence - Owns store operations and drives consistent execution of company standards, including labor management, inventory control, safety, merchandising, and audits. Uses performance metrics and observations to identify opportunities, implement improvements, and achieve financial and operational goals.
  • Effective Leadership - Builds and develops high-performing teams and future leaders through coaching, clear communication, accountability, and recognition. Sets expectations, monitors results, and fosters a positive, productive, and compliant store culture.
  • Business Performance & Decision-Making - Uses store data, metrics, and insights to make informed decisions that drive sales, profitability, and operational efficiency. Partners with the team to implement strategies that support company objectives and continuous improvement.

Work Requirements
  • This role supports a 24/7/365 business model and carries full accountability for business needs, which may require work on weekends, holidays, overnights, or other non-traditional hours.
  • Must have open availability to support business needs
  • Must be able to stand, walk, bend, reach, and lift up to 50 lbs throughout the shift.
  • Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching for extended periods.
  • Must be able to work in a fast-paced environment while managing multiple priorities and leading a team.
  • Must be comfortable using business software and store technology, including back-office tools, registers, and handheld devices.
  • Must have or obtain an ANSI approved Food Safety Manager Certification within required timeframes and maintain certification thereafter.
  • Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.
  • Must be able to travel locally for business needs, including meetings, training, or temporary store assignments.
  • Must wear slip-resistant shoes while on duty.
  • Must maintain reliable transportation and consistent, on-time attendance.

The typical workweek for this position is anticipated to be approximately 50 hours, reflecting the standard demands of the role. However, we believe in recognizing and rewarding effective leadership and operational excellence. Therefore, the actual hours required may vary based on the successful management of key metrics such as labor demand optimization and completion of all administrative leadership functions. This flexibility allows our Store Managers to operate efficiently, contributing to above-average performance levels as indicated by audits, sales reports, and other performance metrics.
Pay Range
USD $60,000.00 - USD $80,000.00 /Yr.

What Royal Farms employees say

Pay

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Hours and flexibility

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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