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Store Manager General Manager Jobs in Tennessee (NOW HIRING)

Twin Peaks

Assistant General Manager

Knoxville, TN · On-site

This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that ...

Jimmy John's

General Manager

Hixson, TN · On-site

General Managers General Managers oversee the day-to-day operations of a Jimmy John's restaurant with a positive rock star go-getter attitude, leads by example by executing systems and procedures ...

Buffalo Wild Wings

General Manager

Memphis, TN · On-site

Full SPORTS BAR GENERAL MANAGER Know what it's like to be in the stadium on game day? Then you know ... Job Type: Full-time Responsibilities of a Store Manager Recruiting and appraising staff Training ...

Dunkin

Store Manager

Dickson, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Dunkin

Store Manager

Dickson, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Dunkin

Store Manager

Paris, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Baskin Robbins

Store Manager

White House, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Dunkin

Store Manager

White House, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Dunkin

Store Manager

Dickson, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Baskin Robbins

Store Manager

Paris, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Baskin Robbins

Store Manager

Dickson, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Baskin Robbins

Store Manager

Dickson, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Dunkin

Store Manager

Dickson, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Dunkin

Store Manager

Springfield, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Dunkin

Store Manager

Pleasant View, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Dunkin

Store Manager

Pleasant View, TN

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Baskin Robbins

Store Manager

White House, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Dunkin

Store Manager

Dickson, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Dunkin

Store Manager

Springfield, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

Baskin Robbins

Store Manager

Dickson, TN · On-site

Store Manager As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the ...

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Store Manager General Manager information

What is the difference between Store Manager and General Manager?

AspectStore ManagerGeneral Manager
CredentialsHigh school diploma or equivalent; retail management experienceBachelor's degree often preferred; extensive management experience
Work EnvironmentSingle retail store or locationMultiple stores or entire business division
Employer & Industry UsageRetail chains, supermarkets, specialty storesRetail, hospitality, manufacturing, and service industries
Search & Comparison IntentFocus on daily store operations and team managementOverseeing multiple locations or broader business strategies

The main difference is that a Store Manager oversees daily operations of a single retail store, focusing on staff, sales, and customer service. A General Manager typically manages multiple stores or an entire business division, with broader strategic responsibilities. Both roles require strong leadership skills, but the scope and level of responsibility differ significantly.

What are some common challenges store managers face in balancing operational demands with team leadership?

Store Managers often juggle multiple responsibilities, including meeting sales targets, overseeing inventory, and ensuring customer satisfaction, all while leading and motivating their team. One common challenge is finding the right balance between administrative tasks and being present on the sales floor to support staff and address customer needs. Effective Store Managers prioritize time management and delegate tasks appropriately to ensure both operational goals and team development are achieved. Building strong communication and fostering a positive work culture are key to overcoming these challenges.

What does a store manager general manager do?

A Store Manager or General Manager oversees the daily operations of a retail store or business location. Their responsibilities typically include managing staff, ensuring excellent customer service, handling inventory, monitoring sales performance, and executing company policies and procedures. They are also responsible for budgeting, scheduling, and maintaining a safe and productive environment. In essence, they ensure that the store runs efficiently and meets its financial and operational goals.

What are the key skills and qualifications needed to thrive as a store manager general manager?

To thrive as a Store Manager or General Manager, you need strong leadership, operational management, and financial acumen, often supported by a background in business or retail management. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional interpersonal skills, problem-solving ability, and a customer-centric mindset help set top performers apart. These skills and qualities are critical for driving sales, optimizing store performance, and fostering a positive environment for both employees and customers.
What are popular job titles related to Store Manager General Manager jobs in Tennessee? For Store Manager General Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Store Manager General Manager jobs in Tennessee look for? The top searched job categories for Store Manager General Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Store Manager General Manager jobs? Cities in Tennessee with the most Store Manager General Manager job openings:
Store Manager General Manager jobs near you
Infographic showing various Store Manager General Manager job openings in Tennessee as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Assistant General Manager

Twin Peaks

Knoxville, TN • On-site

Full-time

Re-posted 10 days ago

Twin Peaks Restaurants rating

5.6

Company rating: 5.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

61st of 88 rated restaurants

Job description

TWIN PEAKS JOB DESCRIPTION: Assistant General Manager
GENERAL PURPOSE OF THE JOB:
This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant General Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant General Manager is very hands-on and will be responsible for the daily operations learning alongside the General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The duties and responsibilities of an Assistant General Manager include, but are not limited to:
  • Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees.
  • Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions.
  • Cash handling procedures are being followed.
  • Help with Assistant management development as he or she develops into the AGM level.
  • Proactively recruit as needed.
  • Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline.
  • Handles volume and stress with composure and finesse.
  • Upholds the standards and expectations.
  • Knowledge of systems, methods and processes that contribute to great execution.
  • Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately.
  • Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance.
  • Drive sales by working with the General Manager/ Managers, Twin Peaks Girls and HOH team members to execute excellent operations.
  • Effectively coach and counsel. Hold team members and Assistant Managers accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks.
  • Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs.
  • Practice sound inventory control.
  • PNL/COGs/Bar, Food and Labor cost controlling. Completing with General Manager follow-up and approval.
  • Dress and act professionally each day to set a good example for all employees.
  • HOH and FOH productivity.
  • Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A".
  • Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments.
  • Audit ready always. (Daily/Shift Critical Audits)
  • Paying invoices/Reviewing invoices
  • Ensuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked.
  • Maintaining and staying within compliance for Peaks Point Training.
  • Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable)
  • Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable)
  • Ensure that alcohol is always served responsibly and in accordance with the law.
  • Mathematical skills necessary to understand PNL, cost controlling, etc.
  • Uniform Standards followed (FOH/HOH/Management)
  • Restaurant overall Organization and Cleanliness.
  • R&M program.
  • Employee files up to date with proper documentation.
  • Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc.

SUPERVISION RECEIVED:
This position will report to their General Manager.
SUPERVISION EXERCISED:
Managers and full restaurant staff.
UNIFORM STANDADS: The General Manager must look professional always.
  • Twin Peaks logo, non-wrinkled polo (tucked in).
  • Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching.
  • Socks- appropriate dress socks for slacks or jeans.
  • Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match.
  • O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers.

QUALIFICATIONS & SKILLS:
  • Must have substantial leadership experience in high-volume restaurants and/or bars.
  • Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits.
  • Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.

LANGUAGE SKILLS:
Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.
CERTIFICATES, LICENSES, REGISTRATIONS:
Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol.
Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant General Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
PHYSICAL DEMANDS:
The physical demands described here are the representative of those that must be met by an Assistant General Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice.
MANAGEMENT TEAM DEVELOPMENT:
  • Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises.
  • Management development program on Peaks Point and providing materials for success in development.
  • Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud.
WHAT SUCCESS LOOKS LIKE:
Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.

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