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Store Dispatcher Jobs in Madison, WI (NOW HIRING)

Reviews dispatch operations to identify technical and operational training needs and recommend ... Contacts supply storekeeper to verify availability of parts and equipment to ensure scheduled work ...

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Store Dispatcher information

See Madison, WI salary details

$11

$22

$34

How much do store dispatcher jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for store dispatcher in Madison, WI is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.99 per hour, depending on experience, location, and employer.

What is a store dispatcher?

Store dispatchers are professionals responsible for coordinating the movement of goods and inventory within a retail store or warehouse. They ensure that products are received, stored, and dispatched efficiently to meet customer and organizational needs. Store dispatchers track shipments, manage stock levels, and communicate with suppliers, drivers, and store staff to streamline operations. Their role is vital in maintaining smooth supply chain operations and timely delivery of goods.

What are some common challenges faced by a store dispatcher and how can they be managed effectively?

Store Dispatchers often face challenges such as coordinating multiple orders simultaneously, handling last-minute changes, and ensuring timely deliveries. Effective time management and clear communication with store staff, delivery drivers, and customers are key to overcoming these challenges. Utilizing inventory and dispatch management software can also streamline operations and minimize errors, helping Store Dispatchers stay organized and efficient in a fast-paced environment.

What is the difference between Store Dispatcher vs Warehouse Associate?

AspectStore DispatcherWarehouse Associate
Primary RoleCoordinate and assign delivery routes, manage dispatch operationsHandle inventory, prepare shipments, and assist in warehouse tasks
Required SkillsCommunication, scheduling, logistics knowledgeInventory management, physical labor, organization
Work EnvironmentOffice and delivery sitesWarehouse or storage facility
CertificationsValid driver’s license, possibly logistics certificationsNone typically required, physical ability important

While both roles support logistics operations, a Store Dispatcher primarily manages delivery scheduling and dispatching, whereas a Warehouse Associate focuses on inventory handling and warehouse tasks. The dispatcher coordinates routes and communicates with drivers, often working in an office setting, while the warehouse associate works on-site in storage facilities. Both roles are essential in supply chain management but differ in daily responsibilities and required skills.

Is it hard to get hired as a store dispatcher?

Getting hired as a store dispatcher can vary depending on the employer and location, but generally requires good organizational skills, knowledge of logistics, and sometimes relevant certifications. Entry-level positions may be easier to obtain, while more experienced roles may require prior dispatching or transportation experience.

What are the key skills and qualifications needed to thrive as a store dispatcher?

To thrive as a Store Dispatcher, you need strong organizational skills, attention to detail, and a good understanding of inventory management, often supported by a high school diploma or relevant experience. Familiarity with dispatching software, inventory tracking systems, and basic office tools like spreadsheets is commonly required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are crucial soft skills for this role. These skills ensure efficient coordination of deliveries, accurate inventory control, and smooth store operations.
What are popular job titles related to Store Dispatcher jobs in Madison, WI? For Store Dispatcher jobs in Madison, WI, the most frequently searched job titles are:
Infographic showing various Store Dispatcher job openings in Madison, WI as of June 2026, with employment types broken down into 53% Full Time, 33% Part Time, 7% Temporary, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $46,172 per year, or $22.2 per hour.

Dispatch Supervisor

Builders FirstSource

Madison, WI • On-site

Full-time

Re-posted 15 days ago


Builders FirstSource rating

7.3

Company rating: 7.3 out of 10

Based on 310 frontline employees who took The Breakroom Quiz

320th of 537 rated manufacturers


Job description

PURPOSE
Supervises and coordinates all activities of workers engaged in the distribution of products. Organizes and oversees the gathering of products, checking of products, quality assurance and commitment to deadlines. Assigns motor vehicles and drivers for conveyance of customer orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Prepares work schedules to ensure that sufficient shift personnel are available for workload demands. Assigns duties and examines work for conformance to policies and procedures.
  • Reviews dispatch operations to identify technical and operational training needs and recommend operational improvements. Reviews and recommends modifications to computer-aided dispatch systems.
  • Tests, inspects, and operates radio, telephone, computer, and other equipment as needed.
  • Prepares, reviews, and maintains reports, statistics, and records.
  • Performs the work of subordinate dispatch personnel as needed.
  • Meets with committees and other interested groups to develop, review, and update policies and procedures for dispatch operations.
  • Maintains list of available vehicles. Assigns vehicles according to factors such as length and purpose of trip, freight requirements, and preference of user. Issues keys, record sheets, and credentials to drivers.
  • Records time of departure, destination, cargo, and expected time of return for all deliveries.
  • Investigates overdue vehicles.
  • Directs activities of drivers by two-way radio.
  • Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
  • Maintains record of mileage, fuel used, repairs made, and other expenses.
  • Establishes service or delivery routes.
  • Assigns helpers to drivers.
  • Reviews work orders from departments or complaints from customers, and records type and scope of service to be performed.
  • Determines and schedules orders according to urgency.
  • Contacts supply storekeeper to verify availability of parts and equipment to ensure scheduled work performance.
  • Receives check in calls from delivery workers by radio, telephone, or in person.
  • Informs workers of type and location of work to be performed and dispatches workers to job.
  • Keeps records of repairs, installation and hours required on each job.
  • Assigns orders to lift operators to be pulled from inventory.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
COMPETENCIES
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Subject to both typical office environment and outside locations with temperature and weather variations.
  • Must be able to lift and carry up to 50 pounds frequently and on occasion up to 80 pounds.

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About Builders FirstSource

Sourced by ZipRecruiter

Builders FirstSource is the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1998