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Store Associate Jobs in Troy, AL (NOW HIRING)

Ross Stores, Inc

Store Protection Specialist

Troy, AL · On-site

Treats all Customers and Associates with respect. * Demonstrates courtesy, friendliness, and ... Personal and Store Brand * Represents and supports the Company brand at all times. * Maintains a ...

Panda Restaurant Group

Store Manager

Troy, AL · On-site

Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda ...

Walmart

(USA) Store Manager - Supercenter

Troy, AL · On-site

$110K - $170K/yr

... and hourly associates in facility operations merchandising and company direction Provides ... Store for example a highperformance culture integrating and including Academy associates in ...

Walmart

(USA) Store Manager - Supercenter

Troy, AL · On-site

... and hourly associates in facility operations merchandising and company directionProvides ... Store for example a highperformance culture integrating and including Academy associates in ...

Hibbett Retail, Inc.

Sales Associate

Troy, AL

$8 - $10/hr

Store Manager SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area ...

Variety Stores LLC

Customer Service Associate

Luverne, AL

$12 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

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All JobsStore Associate JobsStore Associate Jobs in Troy, AL

Store Associate information

See Troy, AL salary details

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How much do store associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for store associate in Troy, AL is $14.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $15.82 per hour, depending on experience, location, and employer.

What is a store associate?

Store associates are retail employees responsible for assisting customers, stocking shelves, operating cash registers, and maintaining the cleanliness and organization of the store. They provide customer service by answering questions, helping with product selection, and resolving issues. Store associates also help with inventory management and ensure that merchandise is properly displayed. Their role is crucial for the smooth operation of retail stores and for creating a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a store associate?

To thrive as a Store Associate, you need strong customer service skills, basic math abilities, and attention to detail, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and a positive attitude help build rapport with customers and colleagues. These skills and qualities are essential for delivering outstanding service, maintaining efficient store operations, and ensuring customer satisfaction.

How does a store associate typically collaborate with other team members to ensure smooth store operations?

Store Associates regularly work alongside cashiers, stockers, and supervisors to keep the store running efficiently. This collaboration often involves communicating about inventory needs, assisting with merchandise displays, and helping each other during busy periods. Teamwork is essential, as associates may need to cover different roles or help resolve customer issues quickly. Open communication and flexibility are key to maintaining a positive work environment and delivering excellent customer service.

What is the difference between Store Associate vs Cashier?

AspectStore AssociateCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles payments at checkout
Required SkillsCustomer service, inventory managementCash handling, basic math, POS system operation
Work EnvironmentRetail store, various departmentsCheckout counters, retail store
Common CertificationsNone typically requiredCash handling certification optional

While both roles work in retail environments, a Store Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily focuses on processing sales transactions at the checkout. Both positions require strong customer service skills, but the Store Associate role often involves more diverse tasks across the store.

More about Store Associate jobs

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Store Associate jobs near you
Infographic showing various Store Associate job openings in Troy, AL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,831 per year, or $14.8 per hour.

Store Protection Specialist

Ross Stores, Inc

Troy, AL • On-site

Full-time

Re-posted 22 days ago

Job description

GENERAL PURPOSE:
This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers.  The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership.  Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage.  Must embrace Company values and have a mentality to protect the Ross treasure.

ESSENTIAL FUNCTIONS:

Maintaining Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.

Developing Great Teams & Partnerships:
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times.  Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners.  May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
Mitigating Theft & Fraud:
  • Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends.  Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Minimizing Operational Shortage:
  • Increases Store awareness on effective processes to minimize operational shortage.  Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.
PHYSICAL REQUIREMENTS/ADA:
  • Consistent timeliness and regular attendance.  
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
None

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position.  It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.  Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Ross Stores logo

About Ross Stores

Sourced by ZipRecruiter

We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!

Industry

Retail and apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Dublin, CA, US

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