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Store Associate Jobs in Berlin, MD (NOW HIRING)

Ross Stores, Inc

Retail Associate

Berlin, MD

$14.50 - $16.50/hr

Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.

Ross Stores, Inc

Retail Associate

Salisbury, MD

$15 - $17.25/hr

Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.

Ross Stores

Retail Associate

Berlin, MD · On-site

$14.50 - $16.50/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Salisbury, MD · On-site

$15 - $17.25/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Berlin, MD · On-site

$14.75 - $16.75/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Salisbury, MD

$15 - $17.25/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Citi Trends

Assistant Store Manager

Salisbury, MD

Supervise and support store associates in sales, inventory, cash handling, and customer service * Assist the Store Manager with hiring and recruiting activities, including candidate screening ...

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All JobsStore Associate JobsStore Associate Jobs in Berlin, MD

Store Associate information

See Berlin, MD salary details

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How much do store associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for store associate in Berlin, MD is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.15 per hour, depending on experience, location, and employer.

What is a store associate?

Store associates are retail employees responsible for assisting customers, stocking shelves, operating cash registers, and maintaining the cleanliness and organization of the store. They provide customer service by answering questions, helping with product selection, and resolving issues. Store associates also help with inventory management and ensure that merchandise is properly displayed. Their role is crucial for the smooth operation of retail stores and for creating a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a store associate?

To thrive as a Store Associate, you need strong customer service skills, basic math abilities, and attention to detail, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and a positive attitude help build rapport with customers and colleagues. These skills and qualities are essential for delivering outstanding service, maintaining efficient store operations, and ensuring customer satisfaction.

How does a store associate typically collaborate with other team members to ensure smooth store operations?

Store Associates regularly work alongside cashiers, stockers, and supervisors to keep the store running efficiently. This collaboration often involves communicating about inventory needs, assisting with merchandise displays, and helping each other during busy periods. Teamwork is essential, as associates may need to cover different roles or help resolve customer issues quickly. Open communication and flexibility are key to maintaining a positive work environment and delivering excellent customer service.

What is the difference between Store Associate vs Cashier?

AspectStore AssociateCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles payments at checkout
Required SkillsCustomer service, inventory managementCash handling, basic math, POS system operation
Work EnvironmentRetail store, various departmentsCheckout counters, retail store
Common CertificationsNone typically requiredCash handling certification optional

While both roles work in retail environments, a Store Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily focuses on processing sales transactions at the checkout. Both positions require strong customer service skills, but the Store Associate role often involves more diverse tasks across the store.

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Store Associate jobs near you
Infographic showing various Store Associate job openings in Berlin, MD as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,507 per year, or $15.1 per hour.

Retail Associate

Ross Stores, Inc

Berlin, MD

$14.50 - $16.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.  The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.  Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times.  Responds to Customer Service calls immediately.  Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures.  Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills. 
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

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