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Store Associate Shortage Control Jobs in Springfield, MA

Expense Control: Leads all expenditures to be within budget. Controls payroll hours to plan, as the ... Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals. As ...

Assistant Store Manager

Springfield, MA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

... associates to deliver excellent customer service * Assistwith inventory control, inventory ... Supervise and support store associates in sales, inventory, cash handling, and customer service ...

Assistant Store Manager

Springfield, MA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

... associates to deliver excellent customer service * Assist with inventory control, inventory ... Supervise and support store associates in sales, inventory, cash handling, and customer service ...

Flex Associate

Hartford, CT · On-site

$16.35 - $18.35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Adhere to Asset Protection control and compliance procedures * Support the store's shortage and ... All associates are expected to create an inclusive environment free from harassment, discrimination ...

Store Manager - Holyoke Mall

Holyoke, MA · On-site

$25 - $30/hr

  • Retirement

The Store Manager is responsible for providing a rewarding associate experience and consistently ... Creates shortage action plans to minimize loss and achieve shrinkage goal * Drives and executes all ...

Store Manager

West Springfield, MA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Maintain financial controls, including payroll management, shrink control, and operating expenses ... Direct and supervise associates engaged in sales, inventory, cash handling, and customer service

Store Manager

Springfield, MA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Maintain financial controls, including payroll management, shrink control, and operating expenses ... Direct and supervise associates engaged in sales, inventory, cash handling, and customer service

Store Manager

West Springfield, MA

  • Medical

  • Dental

  • Retirement

  • PTO

Maintain financial controls, including payroll management, shrink control, and operating expenses ... Direct and supervise associates engaged in sales, inventory, cash handling, and customer service

Part Time Sales Associate

West Hartford, CT

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

Adhere to Asset Protection control and compliance procedures * Support the store's shortage and ... All associates are expected to create an inclusive environment free from harassment, discrimination ...

Store Manager

Springfield, MA

  • Medical

  • Dental

  • Retirement

  • PTO

Maintain financial controls, including payroll management, shrink control, and operating expenses ... Direct and supervise associates engaged in sales, inventory, cash handling, and customer service

Store Manager 1081

Wales, MA · On-site

$15 - $19.50/hr

Manage and control the assets of the company by managing their designated store. * Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies ...

Store Manager 1069

Palmer, MA · On-site

$15 - $19.50/hr

Manage and control the assets of the company by managing their designated store. * Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies ...

Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and ... control. * Follow all policies to accurately manage store inventory including receiving ...

Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and ... control. * Follow all policies to accurately manage store inventory including receiving ...

Showing results 41-60

Store Associate Shortage Control information

See Springfield, MA salary details

$10

$15

$18

How much do store associate shortage control jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for store associate shortage control in Springfield, MA is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $16.78 per hour, depending on experience, location, and employer.

What is a store associate shortage control?

Store Associate Shortage Control positions focus on minimizing losses due to theft, fraud, and operational errors within retail stores. These associates monitor sales floors, observe customer and employee activities, and ensure compliance with security procedures. They also help implement loss prevention strategies and may assist with investigations or audits. Their main goal is to protect store assets while providing a safe shopping environment for customers and staff.

What are the key skills and qualifications needed to thrive as a store associate shortage control, and why are they important?

To thrive as a Store Associate Shortage Control, you need strong observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with loss prevention systems, CCTV monitoring tools, and incident reporting software is typically required. Integrity, alertness, and effective communication are essential soft skills for identifying risks and working with team members. These competencies help reduce shrinkage, protect store assets, and ensure a safe shopping environment.

What is the difference between Store Associate Shortage Control vs Store Associate?

AspectStore Associate Shortage ControlStore Associate
Primary FocusMonitoring and managing inventory shortages, preventing stockoutsAssisting customers, stocking shelves, and sales
Required SkillsInventory management, problem-solving, communicationCustomer service, product knowledge, teamwork
Work EnvironmentStockrooms, back-end operations, sometimes in-storeSales floor, customer-facing areas
Common CertificationsInventory management or retail operations experienceCustomer service or retail experience

Store Associate Shortage Control roles focus on managing inventory levels and preventing stock shortages, often involving back-end tasks. Store Associates primarily engage with customers on the sales floor, assisting with product selection and sales. While both roles require retail experience, Shortage Control emphasizes inventory oversight, whereas Store Associates concentrate on customer service and sales support.

What are some common challenges store associate shortage control team members face, and how are they typically addressed?

Store Associate Shortage Control team members often encounter challenges such as identifying potential theft, managing suspicious activities discreetly, and balancing customer service with loss prevention responsibilities. To address these challenges, associates receive specialized training on recognizing theft indicators, using surveillance tools, and following established protocols for reporting incidents. Collaboration with store management and security teams is essential to create a supportive environment, and ongoing communication helps ensure everyone is aligned on prevention strategies.

What are popular job titles related to Store Associate Shortage Control jobs in Springfield, MA?

For Store Associate Shortage Control jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Store Associate Shortage Control jobs in Springfield, MA look for?

The top searched job categories for Store Associate Shortage Control jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Store Associate Shortage Control jobs?

Cities near Springfield, MA with the most Store Associate Shortage Control job openings:

Infographic showing various Store Associate Shortage Control job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,694 per year, or $15.7 per hour.

Retail Store Associates and Stockers - 1603

Big Lots

East Hartford, CT

$15.25 - $17.50/hr

Full-time

Re-posted 21 hours ago


Big Lots rating

5.0

Company rating: 5.0 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

607th of 734 rated retailers


Job description

Description

Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview.

When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more!  For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.

Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.

1.    Greets and assists customers as needed in order to maintain the highest level of customer service.
2.    Maintains and operates point-of-sale systems efficiently and accurately.
3.    Drives customer loyalty program participation, including sign ups and rewards processing at check-out.
4.    Participates in the freight flow process including truck unloading, stocking, merchandise presentation and recovery.
5.    Participates in furniture department operations including carry-outs and display assembly as needed.
6.    Maintains appearance of the store’s interior and exterior to company standards including light maintenance duties and cleaning.
7.    Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety.
8.    Performs other tasks as assigned by Store Leadership, such as cart retrieval, shrink control and safety-related tasks.


Qualification

1.    Must be at least 16 years of age.
2.    Strong customer service and communication skills required.
3.    Ability to work a flexible work schedule including nights, weekends and holidays required.
4.    Prior retail experience preferred.
5.    Previous experience operating a cash register preferred.
6.    Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
7.    Basic English literacy and math skills required.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.


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About Big Lots

Sourced by ZipRecruiter

Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westerville, OH, US

Year founded

1967