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Store Associate Shortage Control Jobs in Springfield, IL

Walgreens

Emerging Store Manager

Springfield, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Walgreens

Emerging Store Manager

Springfield, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Walgreens

Emerging Store Manager

Springfield, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Walgreens

Emerging Store Manager

Springfield, IL · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

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Store Associate Shortage Control information

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How much do store associate shortage control jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for store associate shortage control in Springfield, IL is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $16.68 per hour, depending on experience, location, and employer.

What is a store associate shortage control?

Store Associate Shortage Control positions focus on minimizing losses due to theft, fraud, and operational errors within retail stores. These associates monitor sales floors, observe customer and employee activities, and ensure compliance with security procedures. They also help implement loss prevention strategies and may assist with investigations or audits. Their main goal is to protect store assets while providing a safe shopping environment for customers and staff.

What are some common challenges store associate shortage control team members face, and how are they typically addressed?

Store Associate Shortage Control team members often encounter challenges such as identifying potential theft, managing suspicious activities discreetly, and balancing customer service with loss prevention responsibilities. To address these challenges, associates receive specialized training on recognizing theft indicators, using surveillance tools, and following established protocols for reporting incidents. Collaboration with store management and security teams is essential to create a supportive environment, and ongoing communication helps ensure everyone is aligned on prevention strategies.

What are the key skills and qualifications needed to thrive as a store associate shortage control, and why are they important?

To thrive as a Store Associate Shortage Control, you need strong observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with loss prevention systems, CCTV monitoring tools, and incident reporting software is typically required. Integrity, alertness, and effective communication are essential soft skills for identifying risks and working with team members. These competencies help reduce shrinkage, protect store assets, and ensure a safe shopping environment.

What is the difference between Store Associate Shortage Control vs Store Associate?

AspectStore Associate Shortage ControlStore Associate
Primary FocusMonitoring and managing inventory shortages, preventing stockoutsAssisting customers, stocking shelves, and sales
Required SkillsInventory management, problem-solving, communicationCustomer service, product knowledge, teamwork
Work EnvironmentStockrooms, back-end operations, sometimes in-storeSales floor, customer-facing areas
Common CertificationsInventory management or retail operations experienceCustomer service or retail experience

Store Associate Shortage Control roles focus on managing inventory levels and preventing stock shortages, often involving back-end tasks. Store Associates primarily engage with customers on the sales floor, assisting with product selection and sales. While both roles require retail experience, Shortage Control emphasizes inventory oversight, whereas Store Associates concentrate on customer service and sales support.

What are popular job titles related to Store Associate Shortage Control jobs in Springfield, IL?

For Store Associate Shortage Control jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Store Associate Shortage Control jobs in Springfield, IL look for?

The top searched job categories for Store Associate Shortage Control jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Store Associate Shortage Control jobs?

Cities near Springfield, IL with the most Store Associate Shortage Control job openings:

Store Associate Shortage Control jobs near you
Infographic showing various Store Associate Shortage Control job openings in Springfield, IL as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,517 per year, or $15.6 per hour.

Emerging Store Manager

Walgreens

Springfield, IL

Full-time

Re-posted 20 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,203 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.
Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  •  Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy.  Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.
Operations
  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners  to drive the future of their Walgreen store.  Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management  including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management
  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
People & Performance Management
  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development.  Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  •  Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders.  Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development
  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.
Communications
  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

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