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Store Associate Shortage Control Jobs in Springfield, IL

Jack Flash Stores

Store Assistant Manager

Glenarm, IL · On-site

$16.50 - $22.50/hr

You will assist in the daily paperwork, inventory control, store maintenance and team member ... Associate degree or 2 years of experience in related field or combination of each ARE YOU READY TO ...

J D Streett and Company

Sales Associate

Virden, IL · On-site

$15/hr

Our convenience stores are located throughout Missouri and Illinois and carry all of the ... Managing shelves, coolers, and inventory control. * Operating registers. * Daily bookkeeping.

Jack Flash

Store Assistant Manager

Chatham, IL

$16.75 - $22.50/hr

You will assist in the daily paperwork, inventory control, store maintenance and team member ... Associate degree or 2 years of experience in related field or combination of each ARE YOU READY TO ...

Walgreens

Emerging Store Manager

Springfield, IL · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Walgreens

Emerging Store Manager

Springfield, IL · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Walgreens

Emerging Store Manager

Springfield, IL · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Walgreens

Emerging Store Manager

Chatham, IL

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Walgreens

Emerging Store Manager

Springfield, IL · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Walgreens

Emerging Store Manager

Chatham, IL · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Ace Retail Group

Part-time Sales Associate

Lincoln, IL · On-site

$15/hr

General Summary The Sales Associate will assist in the receiving, stocking, pricing of all ... control or sales idea to General Manager. * Participate in store meetings. * Be professional in ...

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Store Associate Shortage Control information

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$10

$15

$18

How much do store associate shortage control jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for store associate shortage control in Springfield, IL is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $16.68 per hour, depending on experience, location, and employer.

What are Store Associate Shortage Control positions?

Store Associate Shortage Control positions focus on minimizing losses due to theft, fraud, and operational errors within retail stores. These associates monitor sales floors, observe customer and employee activities, and ensure compliance with security procedures. They also help implement loss prevention strategies and may assist with investigations or audits. Their main goal is to protect store assets while providing a safe shopping environment for customers and staff.

What are the key skills and qualifications needed to thrive as a Store Associate Shortage Control, and why are they important?

To thrive as a Store Associate Shortage Control, you need strong observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with loss prevention systems, CCTV monitoring tools, and incident reporting software is typically required. Integrity, alertness, and effective communication are essential soft skills for identifying risks and working with team members. These competencies help reduce shrinkage, protect store assets, and ensure a safe shopping environment.

What is the difference between Store Associate Shortage Control vs Store Associate?

AspectStore Associate Shortage ControlStore Associate
Primary FocusMonitoring and managing inventory shortages, preventing stockoutsAssisting customers, stocking shelves, and sales
Required SkillsInventory management, problem-solving, communicationCustomer service, product knowledge, teamwork
Work EnvironmentStockrooms, back-end operations, sometimes in-storeSales floor, customer-facing areas
Common CertificationsInventory management or retail operations experienceCustomer service or retail experience

Store Associate Shortage Control roles focus on managing inventory levels and preventing stock shortages, often involving back-end tasks. Store Associates primarily engage with customers on the sales floor, assisting with product selection and sales. While both roles require retail experience, Shortage Control emphasizes inventory oversight, whereas Store Associates concentrate on customer service and sales support.

What are some common challenges Store Associate Shortage Control team members face, and how are they typically addressed?

Store Associate Shortage Control team members often encounter challenges such as identifying potential theft, managing suspicious activities discreetly, and balancing customer service with loss prevention responsibilities. To address these challenges, associates receive specialized training on recognizing theft indicators, using surveillance tools, and following established protocols for reporting incidents. Collaboration with store management and security teams is essential to create a supportive environment, and ongoing communication helps ensure everyone is aligned on prevention strategies.
What are popular job titles related to Store Associate Shortage Control jobs in Springfield, IL? For Store Associate Shortage Control jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Store Associate Shortage Control jobs in Springfield, IL look for? The top searched job categories for Store Associate Shortage Control jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Store Associate Shortage Control jobs? Cities near Springfield, IL with the most Store Associate Shortage Control job openings:
Store Associate Shortage Control jobs near you
Infographic showing various Store Associate Shortage Control job openings in Springfield, IL as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,517 per year, or $15.6 per hour.
Springfield--Customer Service Manager

Springfield--Customer Service Manager

Binny's Beverage Depot

Springfield, IL • On-site

$19 - $24/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 23 days ago

Binny's Beverage Depot rating

8.0

Company rating: 8.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security.

Major Duties and Responsibilities:

• Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs

• Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience

• Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills

• Conducts new employee orientations, trains and coaches Store Associates

• Utilizes company tools to diagnose opportunities and develops action plans to improve performance

• Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales

• Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members

• Provides direction, support, and ongoing feedback of overall performance to staff members

• Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled

• Ensures company standards are met for store and associate appearance

• Assists with planning and adjusting schedules as necessary to maximize sales, while ensuring payroll expectations are followed

• Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate

• Willingness to participate in continued education, including product knowledge and professional development

• Assists management team with inventory management

• Performs all duties of a store associate while functioning as a Customer Service Manager

• Performs all duties as directed by managers 

Qualifications

• Must be 21 years of age

• 1-2 years retail management experience. Demonstrates supervisory and training/coaching skills

• Full-time employment, ability to work evenings, weekends and holidays, as scheduled. Consistent and regular attendance required

• Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence

• Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies

• Demonstrates strong comprehension along with excellent written and oral communications skills; ability to read small type

• Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required

• Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc.)

• Ability to count cash and make change accurately

• If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card 

• Ability to repeatedly lift 40-50 pounds

• Ability to stand and/or walk for extended periods of time

• Ability to follow directions and complete assignments

• Perform all duties as assigned by supervisors

• Ability to repeatedly walk up and down stairs

• Ability to work in cold areas

*The pay range for this position is $19.00-$24.00

Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount.

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