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Store Associate Shortage Control Jobs in Silver Spring, MD

Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial ...

Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial ...

Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial ...

Store Manager (Store 0684)

Springfield, VA · On-site

$18.77 - $26.77/hr

Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial ...

Retail Associate

College Park, MD · On-site

$15 - $17.25/hr

Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Alexandria, VA · On-site

$16.25 - $18.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Alexandria, VA · On-site

$16.25 - $18.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Germantown, MD · On-site

$15.50 - $17.75/hr

Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Baileys Crossroads, VA · On-site

$17.25 - $19.75/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ...

Retail Associate

Capitol Heights, MD · On-site

$15.25 - $17.50/hr

Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Retail Associate

Laurel, MD · On-site

$15 - $17.25/hr

Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Showing results 21-40

Store Associate Shortage Control information

See Silver Spring, MD salary details

$10

$16

$18

How much do store associate shortage control jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for store associate shortage control in Silver Spring, MD is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $17.40 per hour, depending on experience, location, and employer.

What is a store associate shortage control?

Store Associate Shortage Control positions focus on minimizing losses due to theft, fraud, and operational errors within retail stores. These associates monitor sales floors, observe customer and employee activities, and ensure compliance with security procedures. They also help implement loss prevention strategies and may assist with investigations or audits. Their main goal is to protect store assets while providing a safe shopping environment for customers and staff.

What are the key skills and qualifications needed to thrive as a store associate shortage control, and why are they important?

To thrive as a Store Associate Shortage Control, you need strong observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with loss prevention systems, CCTV monitoring tools, and incident reporting software is typically required. Integrity, alertness, and effective communication are essential soft skills for identifying risks and working with team members. These competencies help reduce shrinkage, protect store assets, and ensure a safe shopping environment.

What is the difference between Store Associate Shortage Control vs Store Associate?

AspectStore Associate Shortage ControlStore Associate
Primary FocusMonitoring and managing inventory shortages, preventing stockoutsAssisting customers, stocking shelves, and sales
Required SkillsInventory management, problem-solving, communicationCustomer service, product knowledge, teamwork
Work EnvironmentStockrooms, back-end operations, sometimes in-storeSales floor, customer-facing areas
Common CertificationsInventory management or retail operations experienceCustomer service or retail experience

Store Associate Shortage Control roles focus on managing inventory levels and preventing stock shortages, often involving back-end tasks. Store Associates primarily engage with customers on the sales floor, assisting with product selection and sales. While both roles require retail experience, Shortage Control emphasizes inventory oversight, whereas Store Associates concentrate on customer service and sales support.

What are some common challenges store associate shortage control team members face, and how are they typically addressed?

Store Associate Shortage Control team members often encounter challenges such as identifying potential theft, managing suspicious activities discreetly, and balancing customer service with loss prevention responsibilities. To address these challenges, associates receive specialized training on recognizing theft indicators, using surveillance tools, and following established protocols for reporting incidents. Collaboration with store management and security teams is essential to create a supportive environment, and ongoing communication helps ensure everyone is aligned on prevention strategies.
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What cities near Silver Spring, MD are hiring for Store Associate Shortage Control jobs? Cities near Silver Spring, MD with the most Store Associate Shortage Control job openings:
Infographic showing various Store Associate Shortage Control job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,917 per year, or $16.3 per hour.

Full-Time Loss Prevention Supervisor

Kohl's

Germantown, MD

$52K - $71K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 hours ago


Kohl's rating

5.7

Company rating: 5.7 out of 10

Based on 1,460 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores


Job description

Role Specific Information

Job Description

About the Role

As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups.

What You'll Do

  • Identify external and internal theft trends within assigned location(s)

  • Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure

  • Implement store awareness programs that address theft, safety, inventory and shortage control

  • Effectively identify and communicate potential shortage opportunities to all leaders

  • Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures

  • Partners with store personnel to address opportunities for improvement

  • Work to create a culture of honesty and impression of control in the store

  • Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)

  • Maintain customer service awareness

  • Act as a representative on behalf of Kohl's on legal proceedings as needed

  • Additional tasks may be assigned

What Skills You Have

Required

  • Strong interpersonal and written communication skills

  • Ability to work independently with initiative

  • Strong customer service skills

  • Ability to make quick decisions in the company's best interest

  • Uphold confidential information and investigations

  • Detail-oriented

Preferred

  • Prior experience or background in Loss Prevention, security, law enforcement or retail

  • Knowledge of surveillance and basic CCTV systems

  • Knowledge of or ability to learn programs in Google Suite and various other computer programs

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the "What You'll Do" Section

  • Ability to maintain prompt and regular attendance as set by the company

  • Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week

  • Ability to comply with dress code requirements

  • Ability to learn and comply with all company policies, procedures, standards and guidelines

  • Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel

  • Ability to work as part of a team and interact effectively and appropriately with others

  • Ability to maintain composure and work in a fast-paced environment while accomplishing multiple tasks within established timeframes

  • Ability to satisfactorily complete company training programs

  • Perform work in accordance with the Physical/Cognitive Requirements section

Physical/Cognitive Requirements

  • Ability to use a computer for tasks such as communicating, preparing case narratives, etc.

  • Ability to plan, prioritize and monitor activities across multiple stores and/or district market

  • Ability to complete or oversee the completion of assigned projects in a timely manner

  • Ability to comply with health and safety standards

Additional Essential Functions

  • Ability wear a body camera as part of daily responsibilities

Pay Range: $25.00 - $38.75Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

What Kohl's employees say

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