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Store Associate Shortage Control Jobs in Normal, IL

Guide and support our associates across all facets of the hardware store. * Manage Sales, Expenses ... control interviews and/or hiring decisions, and has no control over or responsibility for the ...

Guide and support our associates across all facets of the hardware store. * Manage Sales, Expenses ... control interviews and/or hiring decisions, and has no control over or responsibility for the ...

Store Manager SUMMARY The Sales Associate is responsible for assisting the store's management staff ... control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

Supervises customer service associates and designated hitters. Responsible for managing front end ... Supervises the control of the store cash management including but not limited to register counts ...

General Summary The Sales Associate will assist in the receiving, stocking, pricing of all ... control or sales idea to General Manager. * Participate in store meetings. * Be professional in ...

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Store Associate Shortage Control information

See Normal, IL salary details

$10

$15

$17

How much do store associate shortage control jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for store associate shortage control in Normal, IL is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $16.44 per hour, depending on experience, location, and employer.

What are Store Associate Shortage Control positions?

Store Associate Shortage Control positions focus on minimizing losses due to theft, fraud, and operational errors within retail stores. These associates monitor sales floors, observe customer and employee activities, and ensure compliance with security procedures. They also help implement loss prevention strategies and may assist with investigations or audits. Their main goal is to protect store assets while providing a safe shopping environment for customers and staff.

What are the key skills and qualifications needed to thrive as a Store Associate Shortage Control, and why are they important?

To thrive as a Store Associate Shortage Control, you need strong observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with loss prevention systems, CCTV monitoring tools, and incident reporting software is typically required. Integrity, alertness, and effective communication are essential soft skills for identifying risks and working with team members. These competencies help reduce shrinkage, protect store assets, and ensure a safe shopping environment.

What is the difference between Store Associate Shortage Control vs Store Associate?

AspectStore Associate Shortage ControlStore Associate
Primary FocusMonitoring and managing inventory shortages, preventing stockoutsAssisting customers, stocking shelves, and sales
Required SkillsInventory management, problem-solving, communicationCustomer service, product knowledge, teamwork
Work EnvironmentStockrooms, back-end operations, sometimes in-storeSales floor, customer-facing areas
Common CertificationsInventory management or retail operations experienceCustomer service or retail experience

Store Associate Shortage Control roles focus on managing inventory levels and preventing stock shortages, often involving back-end tasks. Store Associates primarily engage with customers on the sales floor, assisting with product selection and sales. While both roles require retail experience, Shortage Control emphasizes inventory oversight, whereas Store Associates concentrate on customer service and sales support.

What are some common challenges Store Associate Shortage Control team members face, and how are they typically addressed?

Store Associate Shortage Control team members often encounter challenges such as identifying potential theft, managing suspicious activities discreetly, and balancing customer service with loss prevention responsibilities. To address these challenges, associates receive specialized training on recognizing theft indicators, using surveillance tools, and following established protocols for reporting incidents. Collaboration with store management and security teams is essential to create a supportive environment, and ongoing communication helps ensure everyone is aligned on prevention strategies.
What job categories do people searching Store Associate Shortage Control jobs in Normal, IL look for? The top searched job categories for Store Associate Shortage Control jobs in Normal, IL are:
What cities near Normal, IL are hiring for Store Associate Shortage Control jobs? Cities near Normal, IL with the most Store Associate Shortage Control job openings:
Infographic showing various Store Associate Shortage Control job openings in Normal, IL as of May 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,076 per year, or $15.4 per hour.
Assistant Store Manager

Assistant Store Manager

Ace Hardware

Morton, IL

$18 - $21/hr

Full-time

Posted 28 days ago


Ace Hardware rating

6.0

Company rating: 6.0 out of 10

Based on 1,431 frontline employees who took The Breakroom Quiz

27th of 43 rated home improvement retailers


Job description

Join Nena Ace Hardware - Where Leadership Meets Opportunity!

Are you ready to lead with purpose and make a meaningful impact? If you have retail leadership experience, we have an exciting opportunity waiting for you at Nena Ace Hardware!

Why Nena Ace Hardware?

  • Friendly Atmosphere: Work in a welcoming and supportive environment.
  • Competitive Wages: We value your expertise and offer competitive compensation.
  • Commitment to Excellence: Join a team dedicated to delivering outstanding customer service.

About the Role:

As an in-store leader, you will:

  • Delegate, Train, and Monitor: Guide and support our associates across all facets of the hardware store.
  • Manage Sales, Expenses, and Profits: Ensure the store operates efficiently and meets financial goals.
  • Development: Foster the growth and development of yourself and your team members.
  • Customer Service Excellence: Create an exceptional shopping experience for our customers.

What We’re Looking For:

  • Experience: At least 2 years of retail management experience.
  • Leadership Roles Available: Shift Manager, Assistant Manager, and Store Manager positions.
  • Physical Requirements: Ability to lift 50 pounds consistently and stand/walk for up to 8 hours during shifts.

Why Build Your Career with Us?

  • Career Growth: We offer a clear path for advancement and professional development.
  • Fun and Active Work Environment: Enjoy a dynamic and engaging workplace.
  • Community and Purpose: Be part of something bigger—build a future, a purpose, and a community with us.

Join Our Team:

Nena Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. At Ace, we go beyond hardware—build a future, a purpose, and a community with us. Click through and start your journey with us now!

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.


What Ace Hardware employees say

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Benefits

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Get the full story on Breakroom


Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US