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Store Associate Shortage Control Jobs in Massachusetts

Field Investigator

Braintree, MA · On-site

$65 - $80/hr

Work cross-functionally with Asset Protection, Shortage Control, Safety, Store Operations, HR ... Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.We are a ...

Field Investigator

Braintree, MA · On-site

$47K - $57K/yr

Work cross-functionally with Asset Protection, Shortage Control, Safety, Store Operations, HR ... Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a ...

Field Investigator

Braintree, MA · On-site

$47K - $57K/yr

Work cross-functionally with Asset Protection, Shortage Control, Safety, Store Operations, HR ... Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a ...

Full-Time Loss Prevention Supervisor

Westfield, MA · On-site

$54K - $74K/yr

You will increase associate awareness of shortage opportunities through training, lead and ... Implement store awareness programs that address theft, safety, inventory and shortage control

You will increase associate awareness of shortage opportunities through training, lead and ... Implement store awareness programs that address theft, safety, inventory and shortage control

You will increase associate awareness of shortage opportunities through training, lead and ... Implement store awareness programs that address theft, safety, inventory and shortage control

Field Investigator

Braintree, MA · On-site

$47K - $57K/yr

Work cross-functionally with Asset Protection, Shortage Control, Safety, Store Operations, HR ... Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a ...

New Store Opening Sales Associate

Hyannis, MA · On-site

$16 - $18.25/hr

... ensure shortage control and to protect company assets * Maintains a safe work environment and ... Participates in and attends Store Meetings * Proactively uses associate education tools to build ...

Showing results 41-60

Store Associate Shortage Control information

What is a store associate shortage control?

Store Associate Shortage Control positions focus on minimizing losses due to theft, fraud, and operational errors within retail stores. These associates monitor sales floors, observe customer and employee activities, and ensure compliance with security procedures. They also help implement loss prevention strategies and may assist with investigations or audits. Their main goal is to protect store assets while providing a safe shopping environment for customers and staff.

What are some common challenges store associate shortage control team members face, and how are they typically addressed?

Store Associate Shortage Control team members often encounter challenges such as identifying potential theft, managing suspicious activities discreetly, and balancing customer service with loss prevention responsibilities. To address these challenges, associates receive specialized training on recognizing theft indicators, using surveillance tools, and following established protocols for reporting incidents. Collaboration with store management and security teams is essential to create a supportive environment, and ongoing communication helps ensure everyone is aligned on prevention strategies.

What are the key skills and qualifications needed to thrive as a store associate shortage control, and why are they important?

To thrive as a Store Associate Shortage Control, you need strong observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with loss prevention systems, CCTV monitoring tools, and incident reporting software is typically required. Integrity, alertness, and effective communication are essential soft skills for identifying risks and working with team members. These competencies help reduce shrinkage, protect store assets, and ensure a safe shopping environment.

What is the difference between Store Associate Shortage Control vs Store Associate?

AspectStore Associate Shortage ControlStore Associate
Primary FocusMonitoring and managing inventory shortages, preventing stockoutsAssisting customers, stocking shelves, and sales
Required SkillsInventory management, problem-solving, communicationCustomer service, product knowledge, teamwork
Work EnvironmentStockrooms, back-end operations, sometimes in-storeSales floor, customer-facing areas
Common CertificationsInventory management or retail operations experienceCustomer service or retail experience

Store Associate Shortage Control roles focus on managing inventory levels and preventing stock shortages, often involving back-end tasks. Store Associates primarily engage with customers on the sales floor, assisting with product selection and sales. While both roles require retail experience, Shortage Control emphasizes inventory oversight, whereas Store Associates concentrate on customer service and sales support.

What are popular job titles related to Store Associate Shortage Control jobs in Massachusetts?

For Store Associate Shortage Control jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Store Associate Shortage Control jobs in Massachusetts look for?

The top searched job categories for Store Associate Shortage Control jobs in Massachusetts are:

What cities in Massachusetts are hiring for Store Associate Shortage Control jobs?

Cities in Massachusetts with the most Store Associate Shortage Control job openings:

Infographic showing various Store Associate Shortage Control job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Field Investigator

Burlington Stores

Braintree, MA • On-site

$65 - $80/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 947 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores


Job description

Position OverviewIf you are interested in advancing your asset protection career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as an Asset Protection Field Investigator! Are you an expert multitasker who would thrive in a high-energy retail environment? Can you prioritize quickly and think on your feet to ensure safety and security standards are consistently met? If so, this may be the right opportunity for you!The Field Investigator supports the shortage and objectives of the company by directing Asset Protection investigations in an assigned group of high-risk stores. The role collaborates closely with store and field asset protection teams and operational business partners to identify, analyze, and mitigate shortage risk through investigations as well as proactive measures to minimize opportunity for dishonest behaviors. This role works closely with District Asset Protection Managers in developing future Asset Protection Investigators to mitigate theft and fraud in an effective and safe manner.A Day in the LifeDirect and oversee all Asset Protection investigative processes in assigned locations. Ensure that investigations are consistent with company core values and of the highest legal and ethical standards.Work closely with Burlington Investigations Center to react quickly and effectively to leads. Instilling confidence in store and field teams that shared information is used to frame a predictable response.Develop relationships with store and field leaders in assigned locations. Maintain open lines of communication to ensure open and honest, two-way communication is consistently expected.Execute team based, investigative deep dive methodology to address theft trends at the local store and market level.Work closely with company supply chain and third-party providers to identify and resolve theft and shortage issues.Develop productive partnerships and lines of communication with relevant law enforcement and peer retail investigations partners. Identify opportunities to partner to mitigate theft and fraud.Work cross-functionally with Asset Protection, Shortage Control, Safety, Store Operations, HR, Legal, and the Training and Development team in coordinating investigations, training efforts, and shortage and safety program compliance.Conduct trend analysis of inventory shortage, internal and external theft, and other shortage and safety indicators and craft / communicate investigative findings to key stakeholders.Reduce civil exposure by partnering with field and store teams to identify and correct behaviors that are outside of policy or company core values. Adjust training methods and communication when warranted.Responsible for the transition of learning into applied and practiced behaviors. Partner to create learning activities, knowledge checks and assessments to enhance learning adaptation.Conduct training seminars with Asset Protection field leadership, Asset Protection Investigators, and Asset Protection Supervisors through various mediums (in store, via WebEx, etc.).You'll Come WithBachelor’s Degree or 5 years of Retail Asset Protection experience.Strategic understanding of the retail loss prevention and security environment with a proven record of influencing change.Experience conducting internal investigation interviews and managing external apprehension programs with proven ability to successfully resolve incidents is required.Wicklander-Zulawski Interviewing Certificate and CFI (Certified Forensic Interviewer) a plus.Skills and AbilitiesCreative thinking with ability to translate abstract ideas into tactical concepts.Experience in training facilitation.Ability to balance multiple priorities and accommodate deadlines.Ability to work both independently and collaboratively.A confident leader with a strong sense of integrity.Excellent verbal and written communication required.Functional knowledge of business tools such as Excel, Power Point, Word required.Knowledge of security processes, systems, equipment, reporting tools, preferred.Come join our team. You’re going to like it here!You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversityIndividual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.Compensation Range: $65,000.00 - $80,000.00It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US