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Store Associate Shortage Control Jobs in Massachusetts

KnitWell Group

New Store Opening Sales Associate

Hyannis, MA · On-site

$16 - $18.25/hr

... ensure shortage control and to protect company assets * Maintains a safe work environment and ... Participates in and attends Store Meetings * Proactively uses associate education tools to build ...

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Store Associate Shortage Control information

What is a store associate shortage control?

Store Associate Shortage Control positions focus on minimizing losses due to theft, fraud, and operational errors within retail stores. These associates monitor sales floors, observe customer and employee activities, and ensure compliance with security procedures. They also help implement loss prevention strategies and may assist with investigations or audits. Their main goal is to protect store assets while providing a safe shopping environment for customers and staff.

What are the key skills and qualifications needed to thrive as a store associate shortage control, and why are they important?

To thrive as a Store Associate Shortage Control, you need strong observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with loss prevention systems, CCTV monitoring tools, and incident reporting software is typically required. Integrity, alertness, and effective communication are essential soft skills for identifying risks and working with team members. These competencies help reduce shrinkage, protect store assets, and ensure a safe shopping environment.

What is the difference between Store Associate Shortage Control vs Store Associate?

AspectStore Associate Shortage ControlStore Associate
Primary FocusMonitoring and managing inventory shortages, preventing stockoutsAssisting customers, stocking shelves, and sales
Required SkillsInventory management, problem-solving, communicationCustomer service, product knowledge, teamwork
Work EnvironmentStockrooms, back-end operations, sometimes in-storeSales floor, customer-facing areas
Common CertificationsInventory management or retail operations experienceCustomer service or retail experience

Store Associate Shortage Control roles focus on managing inventory levels and preventing stock shortages, often involving back-end tasks. Store Associates primarily engage with customers on the sales floor, assisting with product selection and sales. While both roles require retail experience, Shortage Control emphasizes inventory oversight, whereas Store Associates concentrate on customer service and sales support.

What are some common challenges store associate shortage control team members face, and how are they typically addressed?

Store Associate Shortage Control team members often encounter challenges such as identifying potential theft, managing suspicious activities discreetly, and balancing customer service with loss prevention responsibilities. To address these challenges, associates receive specialized training on recognizing theft indicators, using surveillance tools, and following established protocols for reporting incidents. Collaboration with store management and security teams is essential to create a supportive environment, and ongoing communication helps ensure everyone is aligned on prevention strategies.
What are popular job titles related to Store Associate Shortage Control jobs in Massachusetts? For Store Associate Shortage Control jobs in Massachusetts, the most frequently searched job titles are:
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What cities in Massachusetts are hiring for Store Associate Shortage Control jobs? Cities in Massachusetts with the most Store Associate Shortage Control job openings:
Store Associate Shortage Control jobs near you
Infographic showing various Store Associate Shortage Control job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Retail Store Associate-Part Time

Ocean State Job Lot Stores of MA2013 LLC

Foxboro, MA

$15 - $15.75/hr

Part-time

Posted 12 days ago

Job description

Join our Team! All associates receive 30% discount!

Compensation for this opportunity is based on candidate experience and position

The compensation range for this opportunity is $15.00-$15.75

Company Overview:

Ocean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.

Your Everyday Perks & Protection:

  • 30% Associate Discount: Enjoy exclusive savings on our amazing products!
  • Wellbeing Time & Care.com Access: We support your personal well-being and provide resources for your family's care needs.
  • Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, and Holiday Pay – because your time off is just as important as your time on!
  • Comprehensive Health & Wellness: Rest easy with Dental, Vision, Life Insurance, Critical Illness, and Accident coverage, ensuring you and your loved ones are protected.
  • Flexible Spending Account (FSA): Take control of your healthcare and dependent care costs with pre-tax savings.
  • Accolade Care: Personalized healthcare support and navigation to help you make the most of your benefits.

Job Description:

The Store Associate role at OSJL plays a vital part in our customer experience. This role operates a cash register, assists customer needs, and keeps shelves stocked and visually appealing. The role also contributes to efficient operations by unloading and processing deliveries according to Company policies.

Key Responsibilities:

  • Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
  • Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
  • Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
  • Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
  • Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
  • Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
  • Understand, support, and implement safety protocols throughout the store.
  • Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.

Qualifications:

  • Basic math and reading skills are required.
  • Legible handwriting as well as good verbal and written communication skills are required.

Work Environment:

  • Work primarily in a climate controlled environment with minimal safety and health hazard potential. This position requires constant extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift.
  • Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: Should be able to lift 35 lbs on a regular basis.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Building Your Future & Beyond:

  • Eligible for Referral Bonus: Help us find top talent and get rewarded for it!
  • Profit Sharing Bonus: Share in our success and see the direct impact of your hard work.
  • 401K: Secure your financial future with our retirement savings plan.
  • OSJL Vacations & Various Discounts at Partner Companies: Unlock incredible travel opportunities and savings on a wide range of goods and services!

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

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