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Storage Unit Manager Jobs in Conway, AR (NOW HIRING)

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Storage Unit Manager information

See Conway, AR salary details

$34.2K

$63.5K

$89.5K

How much do storage unit manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for storage unit manager in Conway, AR is $63,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $60,900.00 per year, depending on experience, location, and employer.

What does a storage unit manager do?

A Storage Unit Manager oversees the daily operations of a self-storage facility. Their responsibilities include renting out storage units, assisting customers, managing payments and records, handling facility maintenance, and ensuring the security of the premises. They may also be responsible for marketing the facility and handling customer complaints. Strong organizational and customer service skills are essential for success in this role.

What are some common challenges faced by storage unit managers, and how can they effectively address them?

Storage Unit Managers often encounter challenges such as maintaining high occupancy rates, ensuring facility security, and handling customer disputes or late payments. To address these, managers should focus on strong customer service skills, implement robust security protocols, and stay organized with effective record-keeping. Building good relationships with tenants and proactively communicating about policies can also help prevent issues before they arise.

What are the key skills and qualifications needed to thrive as a storage unit manager, and why are they important?

To thrive as a Storage Unit Manager, you need experience in property management, customer service, and basic bookkeeping, often supported by a high school diploma or equivalent. Familiarity with facility management software, security systems, and rental management platforms is typically required. Strong organizational, problem-solving, and interpersonal skills help you excel in tenant relations and daily operations. These competencies ensure efficient facility management, satisfied customers, and optimal business performance.

What is the difference between Storage Unit Manager vs Storage Facility Clerk?

AspectStorage Unit ManagerStorage Facility Clerk
Required CredentialsHigh school diploma; experience in management or customer serviceHigh school diploma; customer service skills
Work EnvironmentOversees operations, manages staff, handles customer issuesAssists customers, processes payments, maintains records
Employer & Industry UsageStorage facilities, self-storage industryStorage facilities, self-storage industry
Common Search & ComparisonManagement, leadership, operationsCustomer service, front desk, administrative tasks

The Storage Unit Manager typically oversees daily operations, manages staff, and handles customer concerns, requiring some management experience. In contrast, the Storage Facility Clerk focuses on customer service, payment processing, and record keeping. Both roles are essential in the self-storage industry but differ mainly in responsibilities and level of oversight.

What cities near Conway, AR are hiring for Storage Unit Manager jobs?

Cities near Conway, AR with the most Storage Unit Manager job openings:

Storage Unit Manager jobs near you
Infographic showing various Storage Unit Manager job openings in Conway, AR as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,494 per year, or $30.5 per hour.

Branch Operations Manager II

WillScot

North Little Rock, AR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

WillScot rating

7.3

Company rating: 7.3 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

325th of 545 rated manufacturers

Job description

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.  
As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More. 

ABOUT THE JOB:

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation. The Branch Operations Manager has responsibility and accountability for driving Safety, controlling costs, managing the branch operations workforce, and efficiently managing the inventory. Success will be accomplished through value driven execution that fully complies with WS policies and all relevant laws and regulations. The Branch Operations Manager will maintain excellent service standards, respond efficiently to customer inquiries, and strive for high customer satisfaction.

WHAT YOU'LL BE DOING:

Operations

  • Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators, Drivers, Branch Coordinator
  • This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.  
  • Employs timely and clear communication to all branch employees
  • Utilize all internal systems to provide safe, timely, cost effective, high quality and efficient delivery of revenue activities.
  • Cost management through the oversight of ongoing maintenance, inventory and servicing of the fleet through efficient use of company resources (time, people, money, etc.)
  • Utilize forward looking planning tools and budgets; actively manages costs.  This includes all activities necessary to manage/operate a branch.
  • Ensures timely and accurate work order, off rent/damage bill, inventory and purchasing compliance.
  • Ensures accurate and readily available parts, VAPS and other resources necessary to conduct efficient operations.
  • Collaborates with HR and leadership to effectively manage & develop the branch workforce, ensuring the right recruiting and workforce training strategies are in place to advance company goals.  Assesses talent, implements employee development plans and creates and maintains a learning environment. Proactively seeks out top talent externally to maintain a robust pool of qualified talent.    
  • Efficiently manages and utilizes all aspects of logistics including safety, resources, DOT, route efficiency.

Production

  • Ensures all off-rents are conducted within the determined timeline; units returned are thoroughly inspected for work order accuracy and capture any damage billing where appropriate. Relocates idle fleet and conduct work order assessment as required. Conducts fleet physical inventory counts at established frequencies.
  • Demonstrates an understanding of the Work Order system and the drivers that impact inaccuracies, develops a strategy to ensure variances are minimal by ensuring work orders for idle fleet are accurate.
  • Issue and track vendor purchase orders 
  • Orders, receives, and distributes materials/VAPS to work teams/vendors on a timely basis to support unit completion requirements. Conducts parts and VAPS inventory counts.
  • Focuses on driving first-time quality and reducing service calls, communicates with shop personnel to conduct root cause analysis and creates permanent corrective actions.
  • Other duties as assigned.

Customer Service

  • Utilize the Net Promoter Score (NPS) feedback to communicate timely and identify process improvement opportunities.
  • Ensure On Time Deliveries, Returns, Relocations and Service
  • Drives high levels of product quality (First Time Quality)
  • Commercial readiness through operations excellence.
EDUCATION AND QUALIFICATIONS:

Requirements:

  • High school diploma, GED, or 3 years of applicable experience
  • 5 years’ experience managing one or more direct reports in a service shop/manufacturing/building construction environment. OR 2 years of experience with WillScot
  • Experience managing a unit or departmental budget. OR 2 years of experience with WillScot
  • MS Office/Excel/Word/Outlook experience 
  • Ability follow direction and meet deadlines in a fast-paced environment
  • Experience applying creativity to problem-solving
  • Build sustainable relationships and trust with vendors through open, proactive communication
  • Ability to effectively manage multiple, changing priorities in a fast-paced environment

Preferred:

  • Bachelor’s degree 
  • Experience working with customers
  • Experience with Salesforce.com, SAP, Tableau, Hyperion, Teams/Zoom or Smartsheets.
  • Experience in areas including fleet management, logistics, inventory, dispatching building codes/permitting

Personal Characteristics

  • Lead by example through living our values:
  • Dedicated to Health & Safety
  • Committed to Inclusion & Diversity
  • Driven to Excellence
  • Trustworthy & Reliable
  • Devoted to Our Customers
  • Community Focused


This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply. 

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