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Storage Technical Support Engineer Jobs in Iowa (NOW HIRING)

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Application Engineer

Davenport, IA · On-site

$75K - $85K/yr

Deliver exceptional customer technical support , assisting clients with technical issues and ... Programmable Logic Controllers (PLCs) * Human-Machine Interfaces (HMIs) * Servo Drives * Machine ...

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Judge Group, Inc.

Software Engineer

Des Moines, IA · On-site

$68 - $73/hr

Minimum Qualifications * 8+ years of experience in Site Reliability Engineering, Production Support, Systems Engineering, or related technical roles. * Experience leading production support ...

Qualys

Technical Account Manager

Des Moines, IA · On-site

Provide product and technical support for assigned accounts * Identify and develop potential new business opportunities * Convey customer requirements to Product Management, Marketing and Engineering ...

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Desktop Support Engineer(On call/On demand)

Davenport, IA • On-site

Axiom Technologies LLC
Network Security • 1 - 10 employees
Learn more about Axiom Technologies LLCexternal

Other

Posted 9 days ago

Job description

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Location: Davenport, IA

Contract Type: Independent Contractor / (Dispatch /Part-Time)

Start Date: Immediate

Role Overview

We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location.

This is a contract-based, on-demand position, meaning work assignments will be provided as and when support is required. Availability and responsiveness are essential for this role.

Key Responsibilities

● Provide on-site desktop and IT support for end users at the client location.

● Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.

● Install, configure, and maintain hardware, operating systems, and enterprise software applications.

● Support network connectivity issues, including LAN troubleshooting.

● Assist with device setup, replacement, and hardware installations.

● Perform basic network troubleshooting using console access when required.

● Document service activities and communicate updates to the service delivery team.

● Follow client IT policies and security procedures while performing onsite tasks.

Required Skills

● Strong knowledge of Windows operating systems and desktop environments

● Experience in hardware troubleshooting and replacement

● Basic understanding of networking (LAN connectivity, switches, routers)

● Ability to diagnose and resolve desktop, printer, and peripheral issues

● Good communication and customer service skills

● Ability to work independently in onsite support environments

Tools Required to Carry

Engineers must carry the following tools while attending onsite support requests:

● Windows Laptop

● LAN Cable

● Console Cable

● Screwdriver Toolkit

● Basic IT troubleshooting tools

Work Model

● On-demand / field support role

● Work assignments will be shared by the Service Delivery Team

● Engineers will be contacted via phone or email when support is required

● Engineers will receive site location, SPOC details, and reporting time before each assignment

● No guaranteed number of working hours

Contract Type

● Independent Contractor (1099)

Interested candidates are invited to send their resumes to: 

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