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Stepful Jobs (NOW HIRING)

Stepful

Learning Program Manager

New York, NY · On-site

$100K - $130K/yr

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

Stepful

Senior Software Engineer 1

New York, NY · On-site

$157K - $248K/yr

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

Stepful

Director, Strategy & Operations

Manhattan, NY · On-site

$180K - $210K/yr

Since our founding in 2021, Stepful's trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare ...

Stepful

People Operations Specialist

Saint Louis, MO · On-site

$110K - $120K/yr

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

Stepful

Engineering Manager

New York, NY · On-site

$172K - $253K/yr

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

Stepful

Head of Learning

New York, NY · On-site

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

Stepful

Executive Assistant to the Founders

New York, NY · On-site

$90K - $120K/yr

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

Stepful

Group Manager, GTM Enablement

New York, NY · On-site

$160K - $180K/yr

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

Stepful

Revenue Operations Analyst

New York, NY · On-site

$100K - $120K/yr

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

Stepful

Senior Engineering Manager

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs. As an Engineering Manager, you will lead a team of Product Engineers to ...

Stepful

Controller

New York, NY · On-site

$180K - $240K/yr

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

Stepful

Senior Manager, Growth Marketing

New York, NY · On-site

$140K - $160K/yr

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

Stepful

Senior Manager, Paid Acquisition

New York, NY · On-site

$140K - $160K/yr

About Stepful : Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 ...

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Stepful information

What are the key skills and qualifications needed to thrive as a Stepful medical assistant, and why are they important?

To thrive as a Medical Assistant through Stepful, you need a solid understanding of clinical procedures, patient care, and medical terminology, typically acquired through a medical assistant certification program. Familiarity with electronic health records (EHR) systems, basic laboratory equipment, and scheduling software is often required. Excellent communication, attention to detail, and empathy are crucial soft skills for interacting with patients and supporting healthcare teams. These skills ensure efficient clinical operations, high-quality patient interactions, and compliance with healthcare standards.

What is the difference between Stepful vs Medical Assistant?

FeatureStepfulMedical Assistant
CredentialsVaries; often includes certification programs or training coursesCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentOnline training, flexible learning options, healthcare settingsClinics, hospitals, outpatient facilities
Industry UsageHealthcare education and training providersHealthcare providers, clinics, hospitals
Common Search/ComparisonStepful vs Medical Assistant

While Stepful offers flexible healthcare training programs, Medical Assistants are trained professionals working directly in clinical settings. Stepful prepares students for certification and entry into healthcare careers, whereas Medical Assistants perform hands-on clinical and administrative tasks in medical facilities.

What is a Stepful career coach?

A Stepful Career Coach is a professional who supports students and graduates of Stepful’s healthcare training programs in finding employment. They provide career guidance, help with resume building, interview preparation, and job search strategies. Their goal is to assist learners in transitioning smoothly from training to employment in roles such as medical assistants or pharmacy technicians. They also offer ongoing support to ensure graduates succeed in their new positions.

What are some challenges and rewards of working as a Stepful health coach?

One common challenge for Stepful Health Coaches is adapting communication styles to effectively engage participants from diverse backgrounds and learning needs. Coaches often balance supporting multiple learners at once, requiring strong organizational skills and empathy. Despite these challenges, the role is highly rewarding, as coaches witness their students' growth and success in healthcare careers. Collaboration with curriculum developers and other coaches also creates opportunities for learning and professional development within the organization.
More about Stepful jobs
What cities are hiring for Stepful jobs? Cities with the most Stepful job openings:
What states have the most Stepful jobs? States with the most job openings for Stepful jobs include:
What job categories do people searching Stepful jobs look for? The top searched job categories for Stepful jobs are:
Stepful jobs near you
Infographic showing various Stepful job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 91% Physical, and 9% Remote job distribution.

Senior Manager, Instructor Community & Excellence

Stepful

New York, NY • On-site

$125K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful's trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We're improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.
Our values:
We credit much of our success to our exceptional team. We're looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
  • Care first: We do whatever it takes for our students to succeed.
  • Learn quickly: We test, learn with data, and iterate.
  • Build together: We win when we rely on each other.
  • Own it: We show up, take initiative, and show pride.

The opportunity:
Stepful is hiring a Senior Manager, Instructor Community & Excellence to own the teaching excellence bar and instructor experience across our growing network of faculty delivering Medical Assistant, Pharmacy Tech, Patient Care Tech, and associated entry-level healthcare certificate programs.
As we scale programs, the quality and consistency of instruction is one of the most important levers we have - and this role owns it. You'll build the systems, coaching infrastructure, and community that motivates our instructors and develop the self-serve tools that help them see and own their classroom impact.
You'll report to the Director of Program Operations and work closely with the Learning, Coaching Operations, and Product teams. This role is hybrid in NYC.
You will lead a small but high-impact team: a Cohort Logistics Manager and 2-3 Instructor Quality Specialists will report directly to you. You will also serve as the organizational lead for Stepful's faculty network - who are the front line of our student experience.
What you'll do:
Instructor Community and Excellence
  • Define what great instruction looks like at Stepful across entry level certificate programs, and build coaching rubrics and cadences that help instructors embody that standard.
  • Build and motivate a thriving community of Stepful instructors - creating spaces (virtual) where instructors connect, share best practices, and feel recognized for their impact on students.
  • Develop self-serve tools and dashboards that give instructors real-time visibility into their classroom impact - pass rates, student engagement, cohort progress - so they can drive their own improvement.
  • Run recognition programs and feedback loops that motivate instructors to go above and beyond for students and to contribute innovation and improvement ideas back to the team.

Faculty Operations and Team Leadership
  • Manage a Cohort Logistics Manager who owns end-to-end scheduling across the instructor network, and 2-3 Instructor Quality Managers who support coaching, observation, and onboarding.
  • Maintain a real-time view of instructor health across the network - tracking tenure, performance trends, and risk - use that data to inform hiring, offboarding, and coverage decisions.

Translate Curriculum to Instructional Strategy
  • Partner with the curriculum team to ensure instructors are translating the latest content into effective classroom delivery - adapting correctly to cohort needs and flagging real-world gaps that should inform future curriculum updates.
  • Use student outcome data (pass rates, engagement, completion) as a quality signal - connecting instructor performance to learning outcomes and iterating to reduce variability across cohorts
  • Experiment with AI-enabled coaching and observation tools to improve feedback speed and consistency at scale.

Cross-Functional Collaboration
  • Work closely with Curriculum , Product teams on program modifications. Work with Growth teams on cohort scheduling.
  • Support new program launches in entry-level certificates.

What you'll bring:
  • 5+ years of experience in instructional quality, curriculum, or education operations
  • Experience managing a large team or network of contractors / adjunct teams
  • Background as a teacher, so you speak the language our instructors understand
  • Proven ability to build systems from scratch - observation rubrics, coaching workflows, performance tracking - and get others to actually use them.
  • Comfort operating independently in an ambiguous, fast-moving environment; you don't need a perfect playbook to take action.
  • Strong communication and coaching skills - you're charismatic and comfortable leading large groups. You know how to deliver feedback in a way people can receive and act on.

Bonus points if:
  • Experience in healthcare education (allied health, clinical training, nursing, or similar).
  • Previous experience at an early-stage or Series A-C startup - you know how to build and iterate fast.
  • Fluency with LMS platforms and comfort using data to drive quality decisions.

Interview Process:
  • Introductory call with Talent Acquisition team member
  • Interview with Hiring Manager
  • Take-Home Assignment
  • Virtual Panel Interview
  • On-Site Panel Interview

Benefits and Compensation:
  • Meaningful Equity Stake
  • Subsidized Medical, Dental, and Vision insurance plan options
  • 401(k)
  • FSA, HSA and commuter benefits
  • Learning stipend
  • Open vacation policy, including:
    • Guidance of 15 days PTO annually
    • Stepful closed the last week of December
    • 15 work-from-anywhere days
    • 10 public holidays observed for 2026

The target base salary range for this opportunity is $125,000 - $145,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
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About Stepful

Sourced by ZipRecruiter

Industry

Business schools and computer and management training

Company size

1 - 10 Employees

Headquarters location

New York, NY, US

Year founded

2021

Social media

Facebook

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