State Park Manager Jobs (NOW HIRING)

Under minimal supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations. Groundskeeping activities.

Volunteer Coordination:
- Will serve as the Volunteer Coordinator for the park under the direction of the Park Manager and the ASPT Volunteer Manager. Duties include the recruitment, onboarding, scheduling and supervision of camp host and local volunteers. Ensure that the program adheres to the requirements and protocols of ASPT. Coordinate human resources and recognition aspects for all volunteers
Customer Service:
- Provides customer service by phone and inperson and respond to publics inquires about park hours, accommodations, reservations. Responsible for park representation and decision making in absence of Park Assistant Manager. Provide supervision and training to Park Rangers and volunteers in customer service functions in a manner
upholding ASPT policies
Cash Handling:
- Perform cashier duties at Contact Station/Gift Shop; collect and account for fees for park admission and store purchases. Serve as a SME for the ASPT POS and reservation systems, supervising and training Park Rangers and volunteers.
Public & Staff Safety:
- Promote the safety of park visitors and enforces Park rules and protect Park resources; Utilizes two-way radio communications system; Confers with local officials and law enforcement officers. Completes all necessary reports concerning incidents.
Lead and assist in training subordinate staff.
Other Duties as assigned as related to the position.

Knowledge of:
Principles and processes for providing customer and personal services. Park rules, fees and revenue functions; techniques for display and interpretation of objects/ artifacts and general resources to visitors; general office procedures.
Skill in:
Public relations and information dissemination; active listening; service orientation; critical thinking: driving and operating automotive equipment; basic curatorial techniques.
Ability to:
Research of natural or historical information; performing math calculations; first aid techniques; oral and written communications; interpersonal relationships; deescalate upset or non-compliant visitors.

Two years experience equivalent to a Park Ranger, OR three years of work experience in customer service and maintenance in park related setting; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, abilities may be substituted. No less than two years cash handling and POS experience.

- Must possess and maintain a current Arizona Driver's license appropriate to assignment.
- Some positions may require certification as an Emergency Medical Technician, Water Distribution and Treatment Systems Operator, and/or Certified Interpretive Guide.
- Complete ASPT Volunteer Coordinator training within 12 months of appointment.

this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical, dental, life, and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.