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State Farm Jobs in Springfield, MO (NOW HIRING)

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State Farm information

See Springfield, MO salary details

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How much do state farm jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for state farm in Springfield, MO is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.50 per hour, depending on experience, location, and employer.

What is a State Farm agent?

State Farm agents are licensed professionals who sell insurance and financial products on behalf of State Farm, one of the largest insurance companies in the United States. They help customers understand and choose from a variety of insurance options such as auto, home, life, and health insurance. In addition to selling policies, State Farm agents provide personalized service, assist with claims, and support clients through changes in their lives. Many agents also offer financial services, including banking and retirement planning products.

What are the key skills and qualifications needed to thrive as a State Farm insurance agent, and why are they important?

To thrive as a State Farm Insurance Agent, you need strong sales skills, a deep understanding of insurance products, and relevant state licenses. Familiarity with CRM software, quoting systems, and State Farm’s proprietary tools is typically required. Outstanding interpersonal abilities, active listening, and problem-solving skills help agents build trust with clients and respond to their unique needs. These skills are crucial for effectively growing a customer base, ensuring compliance, and delivering tailored insurance solutions in a competitive industry.

What are common challenges faced by State Farm agents, and how can they be overcome?

State Farm insurance agents often encounter challenges such as building a client base from scratch, staying up-to-date with evolving insurance products, and meeting sales targets in a competitive market. To overcome these hurdles, agents can leverage State Farm's extensive training programs, network with local communities, and utilize digital tools to streamline client communications. Collaboration with experienced colleagues and ongoing professional development also play key roles in achieving long-term success as an agent.

What is the difference between State Farm vs Insurance Agent?

AspectState FarmInsurance Agent
CredentialsLicenses required (varies by state), insurance-specific certificationsLicenses required, often same as State Farm agents
Work EnvironmentCorporate office, agency offices, remote optionsIndependent or agency-based, client-facing
Employer & IndustryState Farm Insurance, financial servicesVarious insurance companies, independent agencies
Common Search/ComparisonState Farm vs Insurance AgentInsurance Agent roles, careers in insurance

State Farm is a specific insurance company employing licensed insurance agents. An insurance agent is a broader role that can work for various companies or independently. While State Farm agents are licensed insurance agents working for State Farm, general insurance agents may represent multiple insurers or operate independently. The roles share similar credentials and work environments but differ in employer affiliation and scope.

How to get hired at State Farm?

To get hired at State Farm, applicants should submit an online application through the company's careers website, prepare for interviews by understanding the company's products and services, and demonstrate strong communication and customer service skills. Relevant licenses or certifications may be required for certain roles, such as insurance licenses for agents. Having a clean background check and relevant experience can improve chances of employment.

What are popular job titles related to State Farm jobs in Springfield, MO?

For State Farm jobs in Springfield, MO, the most frequently searched job titles are:

What cities near Springfield, MO are hiring for State Farm jobs?

Cities near Springfield, MO with the most State Farm job openings:

Infographic showing various State Farm job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,094 per year, or $16.9 per hour.

Customer Service Representative - State Farm Agent Team Member

State Farm

Springfield, MO • On-site

$48K - $70K/yr

Full-time

Medical, PTO

Re-posted 4 days ago


State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,564 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance


Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Paid time off

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Rob Akers - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience

Compensation: $48,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Springfield, MO and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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