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State Farm Customer Service Representative Remote information

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How much do state farm customer service representative remote jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for state farm customer service representative remote in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a State Farm Customer Service Representative do when working remotely?

A State Farm Customer Service Representative working remotely assists customers by answering questions about policies, processing payments, handling claims inquiries, and providing general support via phone, email, or chat. They serve as the first point of contact for customers, helping to resolve issues and ensure a positive experience with State Farm. Remote representatives use secure company systems to access policy information and are trained to maintain confidentiality and high service standards while working from home.

What are some common challenges faced by remote State Farm Customer Service Representatives, and how are they typically supported in overcoming them?

Remote State Farm Customer Service Representatives often encounter challenges such as maintaining clear communication with both customers and team members, adapting to new technologies, and managing a high volume of inquiries while working independently. To address these challenges, State Farm provides comprehensive virtual training, ongoing support from supervisors, and access to digital collaboration tools. Regular team meetings and performance feedback help create a sense of connection and ensure representatives feel supported, even while working remotely.

What are the key skills and qualifications needed to thrive as a State Farm Customer Service Representative remote, and why are they important?

To thrive as a State Farm Customer Service Representative Remote, you generally need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer systems, and sometimes state insurance licensing are typically required. Active listening, patience, and a customer-focused attitude help you build rapport and resolve client concerns effectively. These skills and qualities are essential for delivering exceptional service, maintaining client satisfaction, and supporting business retention in a virtual environment.

What are popular job titles related to State Farm Customer Service Representative Remote jobs?

For State Farm Customer Service Representative Remote jobs, the most frequently searched job titles are:

Infographic showing various State Farm Customer Service Representative Remote job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Part-Time Remote State Farm Insurance Customer Service

Remote

Nicole Frost - State Farm Agency
See more jobs at Nicole Frost - State Farm Agencyexternal

$20/hr

Other

PTO

Posted 10 days ago

Job description

Part-Time Remote State Farm Insurance Customer Service

Remote Insurance Customer Service

Fully Remote / 1 In-Office Day Per Month

Compensation:

Base Pay + Commission + Bonuses

We are seeking a part-time licensed Remote Customer Service Representative to join our growing team. This position is primarily work-from-home with one required in-office day per month. This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.

What We Offer:

  • Starting base pay $20 per hour
  • Commission and Bonuses if requirements met
  • Paid Time Off (2 weeks personal/vacation, negotiable)
  • Ongoing training and support

Requirements:

  • Must have recent State Farm experience (required)
  • Virginia Property & Casualty insurance license (required)
  • Must be able to work in the afternoons 20 hours per week minimum
  • Life & Health license a plus!
  • Organized and a quick learner
  • Detail oriented and able to handle customer service requests in a timely manner
  • Professional and positive
  • Multi-state licensing preferred
  • Sales experience and strong communication skills
  • Ability to work independently in a remote environment

If you're looking for flexibility, strong income potential, and long-term growth with a proven agency, we'd like to talk. Submit your resume today, and we will follow up with next steps. This is a remote position. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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