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CVR is seeking a HCV Program Reporting Analyst to provide strategic and tactical support to ongoing program operations by analyzing and interpreting data to provide creative solutions.  Collaborates with multiple departments to ensure program data meets HUD systems' requirements for compliance in the Housing Choice Voucher Program and related reporting systems including federal or state programs.

• Responsible for distributing Reexamination and Moves CHA-QC performance summary to management
• Responsible for reviewing reports and distributing open cases to staff to request 50058 corrections.
• Responsible for completing Tier 1 and Tier 2 SOP’s.
• Responsible for submitting weekly reports of the Code 7 (leasing) team's productivity.  This report also details staff compliance regarding uploading the appropriate documents to IFile, files completed, pending and DNL'd (Do Not Lease).
• Responsible for providing the accounts that need status corrections
• Responsible for leasing analysis which details the SharePoint errors that need to be corrected.
• Responsible for creating and providing reports that are needed based on CHA requirements.
• Responsible for attending bi-weekly IT meetings.
• Responsible for creating and submitting SARF for new hires and other issues that may arise
• Responsible for working with CVR IT regarding credentials, reports needed, and CVR Tracker updates.
• Responsible for reviewing and maintaining the Scofflaw report every six months
• Monitor property owner compliance with Housing Choice Voucher (HCV) Program requirements, Housing Quality Standards (HQS), and Housing Assistance Payment (HAP) Contract obligations.
• Review HQS inspection results, HAP contract terminations, owner performance reports, and compliance data to identify owners’ meeting warning or suspension criteria.
• Issue formal warning notices to property owners for HQS violations and other program noncompliance issues.
• Contact property owners regarding enforcement actions and document all communications in Yardi and other applicable systems.
• Coordinate and schedule mandatory CHA-HQS Trainings, Owner Briefings, Prohibited Action Conduct (PAC) Meetings, and Property Management Trainings.
• Monitor owner compliance with training requirements and track completion deadlines.
• Administer owner suspension actions and determine eligibility for placement on the Do Not Lease List.
• Maintain and update the Owner Do Not Lease List in accordance with CHA policies and procedures.
• Review and process owner suspensions related to HQS violations, fraud, criminal activity, HUD debarment, fair housing violations, lease and HAP contract violations, and other program infractions.
• Conduct monthly and quarterly reviews of owner compliance data, suspension statuses, HUD Debarment Lists, City of Chicago Problem Landlord Lists, and Building Code Scofflaw Lists.
• Investigate owner violations involving unauthorized rent increases, side payments, failure to report participant move-outs, lease violations, and other prohibited activities.
• Prepare enforcement recommendations and supporting documentation for management review.
• Process requests for removal from suspension status and verify completion of all required corrective actions and training requirements.
• Coordinate owner dispute and appeal processes, including scheduling meetings, reviewing supporting documentation, and preparing determination letters.
• Notify owners and participants of suspension decisions, program restrictions, and eligibility determinations.
• Maintain accurate records, case files, correspondence, and enforcement documentation in accordance with program requirements.
• Generate compliance, enforcement, suspension, and training reports for management review.
• Collaborate with inspection, owner services, legal, compliance, and program staff to ensure consistent application of policies and procedures.
• Provide technical assistance and guidance to property owners regarding program compliance requirements.
• Ensure all enforcement actions are completed within established timelines and in accordance with HUD and CHA regulations.
• Perform other duties as assigned in support of owner compliance and program integrity initiatives.

• Knowledge of the federal Housing Choice Voucher Program including HQS requirements.
• Knowledge of the rules and guidelines issued by federal and state agencies concerning the management of property (i.e., Landlord Tenant Laws, City codes, etc.)
• Knowledge of current office technology and software application (s), and demonstrated use of such technology/applications on a regular basis.
• Specifying and analyzing business goals/requirements, functional requirements, system interface requirements, reporting requirements, data requirements, non-functional requirements and business rules.
• Knowledge of computer hardware and software and ability to learn about new software
• Analyzing requirements from several functional areas to determine potential conflicts/other requirements that may exist in other areas.
• Ability to work under critical time deadlines and interact with all levels of personnel.
• Ability to manage multiple projects simultaneously.
• Interpret and analyze data and its impact on the business, and then communicate appropriately.
• Ability to take initiative and be resourceful.
• Ability to analyze data and present recommendations
• Must possess excellent organizational and time management skills.
• Knowledge of MS Office (Word, Excel, Outlook, SharePoint).

• Demonstrates Inclusiveness - Fosters respect for all individuals and points of view. Shows a personal commitment to create a hospitable and welcoming environment for all
• Demonstrates adaptability - Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment. Additionally, modifies one’s preferred way of doing things based on new acquired information
• Demonstrates Self Development - takes personal responsibility for one's own learning and development through a process of assessment, reflection, and taking action
• Demonstrates effective communication skills- Effectively conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts
• Demonstrates teamwork - individual interests are subordinated to group unity and efficiency; coordinated effort. Effectively adapts to changing priorities, situations, and demands
• Demonstrates service-mindedness - Priority is focused on service delivery through establishing and maintaining positive relationships with internal and external colleagues and customers. Includes, but not limited to, being approachable/accessible to others
• Demonstrates Stewardship - is responsible for taking good care of resources entrusted to one, which includes company time and property, work accountability and ethical judgment
• Demonstrates motivation - the initiation, direction, intensity and persistence of behavior in innovation, creativity, taking action, and problem-solving

• Bachelor’s degree preferred in business, social work, or public administration.
• 3-5 years of previous experience working with the public in a Housing Choice Voucher, low-income tax credit, similar non-profit programs working with low-income families. 
• Must possess 3-5 years of client service experience.
• Previous experience as a supervisor or in a leadership role, desired.
• A combination of training, education, and experience that is equivalent to the employment standard listed above and that would provide the required knowledge and abilities
• Experience working in a high-volume call and production environment with high performance guidelines and stringent deadline
• Knowledge of public sector housing authority programs and systems is a plus