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Stat Courier Jobs in Indiana (NOW HIRING)

OrthoIndy

Patient Access Representative

Greenwood, IN · On-site

$16.25 - $21/hr

Manages STAT and urgent test orders. Understand and follows insurance authorization guidelines when ... box for courier pick-up. Requirements: * High School Diploma/GED required * Specialty Training ...

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How much do stat courier jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for stat courier in Indiana is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.32 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a stat courier?

To thrive as a Stat Courier, you need a strong sense of time management, reliability, and a valid driver's license, often complemented by a clean driving record and knowledge of local routes. Familiarity with GPS navigation, barcode scanning systems, and, in some organizations, chain-of-custody documentation is important. Attention to detail, strong communication skills, and the ability to remain calm under pressure are standout soft skills in this position. These qualities are crucial for ensuring the timely, safe, and accurate delivery of sensitive medical materials between healthcare facilities.

What does a stat courier do?

As a Stat Courier, your days are often fast-paced and involve transporting urgent medical items such as lab specimens, medications, or documents between hospitals, clinics, and laboratories. You’ll begin by loading deliveries, planning your routes, and ensuring each item’s proper handling and documentation. Throughout the day, you’ll interact with clinic staff, follow strict delivery schedules, and sometimes handle challenging traffic or weather conditions. The role requires frequent check-ins with dispatch and adaptability to changing priorities, making each shift dynamic and rewarding. This environment is ideal for those who are punctual, detail-oriented, and enjoy being on the move.

What are popular job titles related to Stat Courier jobs in Indiana? For Stat Courier jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Stat Courier jobs in Indiana look for? The top searched job categories for Stat Courier jobs in Indiana are:
What cities in Indiana are hiring for Stat Courier jobs? Cities in Indiana with the most Stat Courier job openings:
Stat Courier jobs near you
Infographic showing various Stat Courier job openings in Indiana as of August 2026, with employment types broken down into 77% Full Time, 9% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,326 per year, or $16.5 per hour.

Patient Access Representative

OrthoIndy Hospital Northwest

Greenwood, IN • On-site

$16.25 - $21/hr

Per diem

Posted 3 days ago

New

Job description

Facility: OrthoIndy Various Locations
Department: Clinic Services
Shift Details: PRN
Great people are the backbone to great care and patient satisfaction. In return, we'll have your back-offering our employees a supportive team environment, great benefits, a true work/life balance, and the opportunity to positively impact the quality of life for our patients. Join TEAM OI.
General Statement of Duties
The Patient Access Representative will perform all registration, check-in, test scheduling, and check-out duties for OrthoIndy and Urgent Care Clinic visits. This position schedules patient return visits, tests, injections, and other patient needs at the appropriate facility. The Patient Access Representative coordinates services among the patients, physician offices, insurance carriers, and service departments. This position ensures insurance entry, verification, network benefits and eligibility, physician referral and clinical documentation are complete and accurate.
Essential Duties:
  1. Patient Registration: Completes patient registration collection and reviews demographic information, insurance, identification, meaningful use, employment, primary care provider, referral source, health history, and consent to treat. Notifies patient of Notice of Privacy Practices, Patient Rights and Responsibilities, In or Out of Network Benefits, and Financial Liability.
  2. Check-in: Responsible for checking in patients for OrthoIndy and Urgent Care Clinic appointments or walk-ins. Reviews schedules in advance to anticipate patient needs prior to arriving for appointments. Calls for referrals as needed. Checks Medicaid eligibility for all self-pay or Medicaid patients prior to and day of appointment. Runs schedules and reports for next business day. Checks for add-ons, schedule accuracy and completeness, incomplete registration or documentation, etc.
  3. Check-out: Checks out patients in EHR and makes sure patient status is complete. Schedules patients for follow-up visits, translation services, physical therapy and test procedures as needed. Collects payments for copays, records, outstanding balances, cash pay visits, and OrthoBiologics. Reconciles cash box, credit card batches, and cash and check payments at close of business. Makes daily bank deposits as required by clinic location or at department leadership request.
  4. Test Scheduling: Schedules and communicates time, date, and location of OrthoIndy tests, requirements prior to test procedures, and completes medical questionnaire with patient to ensure patient safety. Annotates test information and collects stent and implant information for MRIs. Schedules follow-up appointments. Acts as a liaison between Radiology Department and patient. Ensures patients scheduled at outside facilities are moved to appropriate worklist or queue for contact, precertification and scheduling. Manages STAT and urgent test orders. Understand and follows insurance authorization guidelines when scheduling tests.
  5. Customer Service: Greets and escorts all patients and visitors in accordance with OrthoIndy guidelines. Participates in service recovery. Understands and educates patients on facilitation of care. Uses de-escalation techniques and conflict resolution skills. Fields patient complaints. Utilizes incident reporting system for patient incidents. Communicates with other clinic staff and physicians regularly. Conveys wait times and delays to patients. Answers internal calls and external transfers at work stations. Answers Urgent Care phone calls as needed.
  6. Assists patients with registration form completion on kiosks or tablets. Offers to complete patient information using proxy mode for patients unable to complete tablets. Implements downtime procedures during internet outages and software glitches. Communicates technology issues to IT department.
  7. Responsible for tracking and communicating no shows, patient fails, communication fails to appropriate departments and staff, including manager, director, physician, Support Services, Imaging or security.
  8. Travels to other OrthoIndy Clinics and outreach sites as requested.
  9. Participates in monthly clinic staff meetings, monthly safety checklist completion, annual education, continuing education, policy and process improvement, Quality Assurance measures, employee engagement, annual safety surveys, lunch schedule completion, desk reassignment, and other tasks as assigned by department leadership.
  10. Assists with a variety of other duties, including but not limited to; helping patients with wheelchairs or other restrictions as needed, cleaning and maintaining the appearance of various clinic areas, providing office supply orders to managers, maintaining stock of patient forms, confirming all patients are checked out of EHR at the end of the day, delivering all received paperwork to appropriate person or department, and that labs are ready in lock box for courier pick-up.

Requirements:
  • High School Diploma/GED required
    • Specialty Training Beyond High School preferred
  • 1-2 years of patient registration experience preferred

OrthoIndy is an Equal Opportunity Employer

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