Standard Operating Procedure Coordinator Jobs in Ohio

Beacon Orthopaedics & Sports Medicine is a nationally known and respected leader in providing sports medicine and orthopedic care for over twenty five years with 20+ locations in Southwest Ohio (Cincinnati and Dayton), Northern Kentucky and Southeastern Indiana.

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

The Orthopaedic Procedure Coordinator is responsible for coordinating and managing all aspects of surgery and in-office procedures for Orthopaedic patients. This role serves as the primary liaison between patients, physicians, clinical organizations, surgical facilities, insurance companies, and ancillary departments to ensure procedures are scheduled accurately, authorized appropriately, and completed efficiently. The Procedure Coordinator delivers exceptional customer service while guiding patients through every step of their treatment journey.

Primary Duties:

• Coordinate the scheduling of Orthopaedic surgeries and procedures at hospitals, ambulatory surgery centers, and office locations.
• Serve as the primary point of contact for patients throughout the surgical scheduling process.
• Serves as the Corporate liaison for Regenexx and the provider
• Assist in the procedure with setting up for the procedures, drawing the specimen, processing the specimen and preparing the specimen for injection.  Must use all biohazard and infection control protocols to ensure patient safety. 
• Educate patients on procedure preparation, pre-operative requirements, and post-operative appointments.
• Obtain and verify insurance authorizations and referrals for surgical procedures, imaging, injections, and other services as needed.
• Coordinate with physicians, physician assistants/nurse practitioners, hospitals, anesthesia providers, and surgical facilities to ensure all required documentation is complete.
• Schedule and track pre-operative testing, medical clearances, laboratory work, and imaging.
• Ensure surgical consents, history and physical documentation, operative orders, and required forms are completed prior to surgery.
• Communicate procedure dates, arrival times, instructions, and any scheduling changes to patients and care teams.
• Maintain accurate documentation in the electronic medical record (EMR).
• Verify patient demographics, insurance information, and benefits.
• Coordinate post-operative appointments and follow-up care.
• Collaborate with clinical and administrative staff to improve workflow and patient satisfaction.
• Maintain confidentiality in accordance with HIPAA regulations.
• Perform other duties as assigned.

Position Responsibilities/Standards:

General

• Attend department, clinic or company meetings as required
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
• Consistently work in a positive and cooperative manner with fellow staff members.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Attend required annual in-service programs.
• Demonstrate knowledge and understanding of all company policies and procedures.

Education/Experience Required:

• Phlebotomy training and/or certification required
• Medical Assistant experience or certification preferred
• 2+ years of procedure or surgery scheduling experience preferred

Education/Experience Required:

• Phlebotomy training and/or certification required
• Medical Assistant experience or certification preferred
• 2+ years of procedure or surgery scheduling experience preferred