Vice President, Customer Success
$190K - $210K/yr
Organizational design: in partnership with the Director of CS and CCO, build toward a segmented or pod-based CS model aligned to customer complexity and growth stage. * Talent development and ...
Vice President, Customer Success
$190K - $210K/yr
Organizational design: in partnership with the Director of CS and CCO, build toward a segmented or pod-based CS model aligned to customer complexity and growth stage. * Talent development and ...
Vice President, Customer Success
$141K - $181K/yr
Organizational design: in partnership with the Director of CS and CCO, build toward a segmented or pod-based CS model aligned to customer complexity and growth stage. * Talent development and ...
Vice President, Customer Success
$141K - $181K/yr
Organizational design: in partnership with the Director of CS and CCO, build toward a segmented or pod-based CS model aligned to customer complexity and growth stage. * Talent development and ...
Customer Success Lead
Austin, TX · On-site
$120K - $160K/yr
Our goal is durable adoption, measurable outcomes, and partnerships that grow over time. As the Customer Success Lead, you'll lead Esper's next-stage CS evolution: moving from effective generalist ...
Customer Success Lead
Austin, TX · On-site
$120K - $160K/yr
Our goal is durable adoption, measurable outcomes, and partnerships that grow over time. As the Customer Success Lead, you'll lead Esper's next-stage CS evolution: moving from effective generalist ...
Customer Success Lead
Austin, TX · On-site
$120K - $160K/yr
Our goal is durable adoption, measurable outcomes, and partnerships that grow over time. As the Customer Success Lead, you'll lead Esper's next-stage CS evolution: moving from effective generalist ...
Quick apply
Customer Success Lead
Austin, TX · On-site
$120K - $160K/yr
Our goal is durable adoption, measurable outcomes, and partnerships that grow over time. As the Customer Success Lead, you'll lead Esper's next-stage CS evolution: moving from effective generalist ...
Why This Role You'll be joining at the stage where CS actually gets built -- not inherited. You'll have direct influence over how Genspark serves its enterprise customers, what the playbook looks ...
Why This Role You'll be joining at the stage where CS actually gets built -- not inherited. You'll have direct influence over how Genspark serves its enterprise customers, what the playbook looks ...
Customer Success Lead
Austin, TX · On-site
Our goal is durable adoption, measurable outcomes, and partnerships that grow over time. As the Customer Success Lead, you'll lead Esper's next-stage CS evolution: moving from effective generalist ...
Customer Success Lead
Austin, TX · On-site
Our goal is durable adoption, measurable outcomes, and partnerships that grow over time. As the Customer Success Lead, you'll lead Esper's next-stage CS evolution: moving from effective generalist ...
You have 2+ years of relevant experience in early-stage CS at a fast-growing start-up, or applicable experience from management consulting (i.e. with start-up, technology or energy focus). * You're ...
You have 2+ years of relevant experience in early-stage CS at a fast-growing start-up, or applicable experience from management consulting (i.e. with start-up, technology or energy focus). * You're ...
S4 HANA CS with BRIM
Arizona City, AZ · On-site
$61.50 - $80.50/hr
Syntricate Technologies is seeking an experienced S4 HANA CS with BRIM professional. The role ... The company is currently Growth Stage.
S4 HANA CS with BRIM
Arizona City, AZ · On-site
$61.50 - $80.50/hr
Syntricate Technologies is seeking an experienced S4 HANA CS with BRIM professional. The role ... The company is currently Growth Stage.
Customer Success Lead
Austin, TX · On-site
Our goal is durable adoption, measurable outcomes, and partnerships that grow over time. As the Customer Success Lead, you'll lead Esper's next-stage CS evolution: moving from effective generalist ...
Customer Success Lead
Austin, TX · On-site
Our goal is durable adoption, measurable outcomes, and partnerships that grow over time. As the Customer Success Lead, you'll lead Esper's next-stage CS evolution: moving from effective generalist ...
Our goal is durable adoption, measurable outcomes, and partnerships that grow over time. As the Customer Success Lead, you'll lead Esper's next-stage CS evolution: moving from effective generalist ...
Our goal is durable adoption, measurable outcomes, and partnerships that grow over time. As the Customer Success Lead, you'll lead Esper's next-stage CS evolution: moving from effective generalist ...
Sr. Technical Designer, Denim
New York, NY · On-site
$120K - $130K/yr
Evaluate vendor samples with a critical eye toward fit, construction quality, and workmanship at every development stage (CS, PP, TOP). Provide detailed feedback with specific recommendations for ...
Sr. Technical Designer, Denim
New York, NY · On-site
$120K - $130K/yr
Evaluate vendor samples with a critical eye toward fit, construction quality, and workmanship at every development stage (CS, PP, TOP). Provide detailed feedback with specific recommendations for ...
Sr. Technical Designer, Denim
Manhattan, NY · On-site
$120K - $130K/yr
Evaluate vendor samples with a critical eye toward fit, construction quality, and workmanship at every development stage (CS, PP, TOP). Provide detailed feedback with specific recommendations for ...
Sr. Technical Designer, Denim
Manhattan, NY · On-site
$120K - $130K/yr
Evaluate vendor samples with a critical eye toward fit, construction quality, and workmanship at every development stage (CS, PP, TOP). Provide detailed feedback with specific recommendations for ...
Sr. Technical Designer, Denim
New York, NY · On-site
$120K - $130K/yr
Evaluate vendor samples with a critical eye toward fit, construction quality, and workmanship at every development stage (CS, PP, TOP). Provide detailed feedback with specific recommendations for ...
Quick apply
Sr. Technical Designer, Denim
New York, NY · On-site
$120K - $130K/yr
Evaluate vendor samples with a critical eye toward fit, construction quality, and workmanship at every development stage (CS, PP, TOP). Provide detailed feedback with specific recommendations for ...
Joining CS Group USA is a unique opportunity to work on complex high-tech systems for the most ... Relevant exposure and interactions with certification authorities (or delegates) and Stage Of ...
Quick apply
Joining CS Group USA is a unique opportunity to work on complex high-tech systems for the most ... Relevant exposure and interactions with certification authorities (or delegates) and Stage Of ...
Maintain specialized knowledge to execute abstracting and confirming documentation utilizing specific resources and determine appropriate coding to document Collaborative Stage (CS) and surgical ...
Maintain specialized knowledge to execute abstracting and confirming documentation utilizing specific resources and determine appropriate coding to document Collaborative Stage (CS) and surgical ...
Maintain specialized knowledge to execute abstracting and confirming documentation utilizing specific resources and determine appropriate coding to document Collaborative Stage (CS) and surgical ...
Maintain specialized knowledge to execute abstracting and confirming documentation utilizing specific resources and determine appropriate coding to document Collaborative Stage (CS) and surgical ...
... stage CS work) * You shine as an exclusively commercial CSM, motivated by variable compensation. While our team's north star metric is revenue retention, we focus on adoption and engagement as our ...
... stage CS work) * You shine as an exclusively commercial CSM, motivated by variable compensation. While our team's north star metric is revenue retention, we focus on adoption and engagement as our ...
... stage CS work) * You shine as an exclusively commercial CSM, motivated by variable compensation. While our team's north star metric is revenue retention, we focus on adoption and engagement as our ...
... stage CS work) * You shine as an exclusively commercial CSM, motivated by variable compensation. While our team's north star metric is revenue retention, we focus on adoption and engagement as our ...
PEGA Developer with CS-module
Austin, TX · On-site
$55.75 - $73/hr
Responsibilities : • Pega Developer with expertise in the Customer Service (CS) module designs ... The company is currently Late Stage.
PEGA Developer with CS-module
Austin, TX · On-site
$55.75 - $73/hr
Responsibilities : • Pega Developer with expertise in the Customer Service (CS) module designs ... The company is currently Late Stage.
Mid-Market Customer Success Manager - Americas
$110K - $161K/yr
... stage CS work) * You shine as an exclusively commercial CSM, motivated by variable compensation. While our team's north star metric is revenue retention, we focus on adoption and engagement as our ...
Mid-Market Customer Success Manager - Americas
$110K - $161K/yr
... stage CS work) * You shine as an exclusively commercial CSM, motivated by variable compensation. While our team's north star metric is revenue retention, we focus on adoption and engagement as our ...
Stage Cs information
See salary details
$10.10 - $21.02
11% of jobs
$21.02 - $31.95
1% of jobs
$31.95 - $42.88
3% of jobs
$47.14 is the 25th percentile. Wages below this are outliers.
$42.88 - $53.80
26% of jobs
The median wage is $56.12 / hr.
$53.80 - $64.73
42% of jobs
$64.73 - $75.66
12% of jobs
$75.66 - $86.58
2% of jobs
$86.58 - $97.51
2% of jobs
$97.51 - $108.44
0% of jobs
$108.44 - $119.36
0% of jobs
$119.36 - $130.29
1% of jobs
$10
$57
$130
How much do stage cs jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for stage cs in the United States is $57.64, according to ZipRecruiter salary data. Most workers in this role earn between $49.04 and $62.02 per hour, depending on experience, location, and employer.
What are popular job titles related to Stage Cs jobs?
For Stage Cs jobs, the most frequently searched job titles are:
Vice President, Customer Success
Remote
Appriss Retail
• Software Development • 501 - 1,000 employees501 - 1,000 employees
$190K - $210K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 15 days ago
Job description
About Appriss Retail
Appriss Retail is the total retail loss solution for omnichannel, unifying high-quality data across stores, online, and customer ser-vice to reduce returns, cut shrink, and manage incidents. Our products-Engage to reduce returns, Secure to cut shrink, and Incident to centralize visibility-help retailers move from reactive loss control to strategic profit protection. Together, they empower organizations to make better operations decisions, strengthen accountability, and put hundreds of millions back to the bottom line. Covering 40% of all U.S. transactions and active in 45 countries, Appriss Retail is trusted by 60+ of the top 100 U.S. retailers to deliver lasting performance improvement. Learn more at apprissretail.com.
Overview
Appriss Retail is seeking a VP of Customer Success to lead an established, high-performing CS organization and drive continued customer retention, growth, and advocacy across a complex enterprise retail portfolio. This is a senior leadership role with full accountability for the customer lifecycle - from implementation handoff through renewal - built on a foundation of experienced, tenured CSMs who are deeply embedded in their accounts and consistently deliver strong customer outcomes.
The VP of Customer Success will lead the Director of Customer Success and the full CSM organization, overseeing relationships across a portfolio of enterprise retail clients. These are strategic, deeply embedded accounts requiring executive-level engagement, multi-stakeholder relationship management, and a consistent focus on demonstrating and communicating measurable value at every stage of the customer journey.
This role reports directly to the Chief Customer Officer and partners closely with Sales, Product, and Marketing to ensure alignment across retention strategy, customer advocacy, and go-to-market execution.
Essential Duties
Required Qualifications
Knowledge, Skills, & Abilities
Tools & Systems
Education & Experience
Benefits
At Appriss Retail, we offer a competitive and comprehensive benefits package designed to support your well-being at work and beyond. Benefits begin on your first day and include multiple medical plan options, dental and vision coverage, health savings and flexible spending accounts, paid parental leave, and supplemental coverage for life's unexpected moments. We offer generous paid time off, a 401(k) with immediate vesting and company match, short- and long-term disability, and free access to health and wellbeing resources such as Calm and Sworkit. You'll also have access to learning and development opportunities to help you grow your career. Our benefits support your well-being so you can perform your best in every part of life.
Reports to: Chief Customer Officer
Department: Customer Success
Supervisory Duties: Yes
Travel Required: 20%
Location/Work Region: Remote - US
Compensation range reflect base compensation. This job is also eligible for commission.
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics.
The pay range for this role is:
190,000 - 210,000 USD per year (Remote (United States))
Appriss Retail is the total retail loss solution for omnichannel, unifying high-quality data across stores, online, and customer ser-vice to reduce returns, cut shrink, and manage incidents. Our products-Engage to reduce returns, Secure to cut shrink, and Incident to centralize visibility-help retailers move from reactive loss control to strategic profit protection. Together, they empower organizations to make better operations decisions, strengthen accountability, and put hundreds of millions back to the bottom line. Covering 40% of all U.S. transactions and active in 45 countries, Appriss Retail is trusted by 60+ of the top 100 U.S. retailers to deliver lasting performance improvement. Learn more at apprissretail.com.
Overview
Appriss Retail is seeking a VP of Customer Success to lead an established, high-performing CS organization and drive continued customer retention, growth, and advocacy across a complex enterprise retail portfolio. This is a senior leadership role with full accountability for the customer lifecycle - from implementation handoff through renewal - built on a foundation of experienced, tenured CSMs who are deeply embedded in their accounts and consistently deliver strong customer outcomes.
The VP of Customer Success will lead the Director of Customer Success and the full CSM organization, overseeing relationships across a portfolio of enterprise retail clients. These are strategic, deeply embedded accounts requiring executive-level engagement, multi-stakeholder relationship management, and a consistent focus on demonstrating and communicating measurable value at every stage of the customer journey.
This role reports directly to the Chief Customer Officer and partners closely with Sales, Product, and Marketing to ensure alignment across retention strategy, customer advocacy, and go-to-market execution.
Essential Duties
- Leadership and development of the Director of Customer Success and the full CSM organization.
- Portfolio-level gross revenue retention (GRR) and net revenue retention (NRR).
- Commercial accountability: this is a revenue-generating CS function - the VP owns renewal execution strategy and directly supports expansion efforts in close partnership with Sales leaders.
- Executive sponsorship of the company's most complex, high-value accounts - multi-banner, multi-region, multi-stakeholder retail relationships.
- Customer journey oversight - ensuring a consistent, high-quality experience from onboarding through renewal, with structured approaches to communicating and demonstrating value at each stage.
- CS playbooks: strategic account engagement, risk identification and management, escalation protocols, and expansion motions.
- Cross-functional partnership: collaborate with Sales on expansion pipeline, Product on customer feedback loops, Marketing on customer advocacy programs, and RevOps on forecasting and reporting.
- Long-term customer advocacy: developing customer champions, reference relationships, and advisory engagement that support broader go-to-market objectives.
- Organizational design: in partnership with the Director of CS and CCO, build toward a segmented or pod-based CS model aligned to customer complexity and growth stage.
- Talent development and succession planning within the CS organization.
- CS performance reporting to the CCO and executive leadership.
Required Qualifications
Knowledge, Skills, & Abilities
- 8+ years in Customer Success leadership in a B2B SaaS environment, with a track record of managing teams and driving measurable retention outcomes.
- Experience working directly with retail organizations.
- Demonstrated impact on GRR and NRR at portfolio scale.
- Experience managing managers and building CS organizational structure, process, and playbooks.
- Strong commercial acumen: experience in renewal strategy, pricing discussions, and executive-level customer engagement.
- Demonstrated ability to build long-term customer relationships and develop customer advocates at the executive level.
- Familiarity with CS platforms (Gainsight, Totango, or similar); Salesforce proficiency.
- Experience operating in a PE-backed, metrics-driven, high-accountability environment.
Tools & Systems
- Salesforce (account management, forecasting, and pipeline visibility).
- Gong (conversation intelligence and account health).
- Claude AI tooling (Appriss is an active AI-first organization).
- Microsoft Suite (Teams, Excel, PowerPoint, SharePoint).
- CS platform experience a plus (Gainsight, Totango, or equivalent).
Education & Experience
- Bachelor's Degree or equivalent.
- Master's Degree / MBA is a plus.
Benefits
At Appriss Retail, we offer a competitive and comprehensive benefits package designed to support your well-being at work and beyond. Benefits begin on your first day and include multiple medical plan options, dental and vision coverage, health savings and flexible spending accounts, paid parental leave, and supplemental coverage for life's unexpected moments. We offer generous paid time off, a 401(k) with immediate vesting and company match, short- and long-term disability, and free access to health and wellbeing resources such as Calm and Sworkit. You'll also have access to learning and development opportunities to help you grow your career. Our benefits support your well-being so you can perform your best in every part of life.
Reports to: Chief Customer Officer
Department: Customer Success
Supervisory Duties: Yes
Travel Required: 20%
Location/Work Region: Remote - US
Compensation range reflect base compensation. This job is also eligible for commission.
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics.
The pay range for this role is:
190,000 - 210,000 USD per year (Remote (United States))
About Appriss Retail
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
Irvine, CA, US