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Staff Service Engineer Jobs (NOW HIRING)

LENSAR, Inc.

Field Service Engineer

Phoenix, AZ · On-site

... support staff. * Assist in the development of service documentation, in conjunction with the in ... Bachelor's degree in engineering or equivalent in work experience. * At least 3 years of field ...

LENSAR, Inc.

Field Service Engineer

Phoenix, AZ

... support staff. * Assist in the development of service documentation, in conjunction with the in ... Bachelor's degree in engineering or equivalent in work experience. * At least 3 years of field ...

ASML Germany GmbH

NY · On-site

$37.86 - $56.79/hr

As a Field Service Engineer, you play a direct role in keeping advanced semiconductor systems ... Train customer staff on system use, maintenance, and best practices. * Share knowledge and support ...

RbM Services, LLC

Service Engineer

Knoxville, TN

With over 100 years of combined experience in the medical device industry, our management staff has ... Maintain accurate service, expense reports, and datasheets, ensuring compliance with guidelines.

BCforward

Service Engineer III

Laurel, MD · On-site

$37.83/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... Service Engineer III Laurel, MD, USA, 20723 $37.83/hr on w2 Role Summary: The Lead Service ...

teamLFG

Staff Services Engineer

OR · On-site +1

As a Staff Services Engineer for teamLFG, you will design and build the core services that take our ... Experience with "games as a service" online game development * Experience leading (direct ...

Socket.dev

service engineer

Rochester, NY · On-site

Service Engineer Date: 7/24/2026 Location: Rochester, NY We are part of the world wide GH Group in ... Be comfortable communicating with internal staff and customers Requirements * Strong understanding ...

teamLFG

Staff Services Engineer

$190K - $285K/yr

As a Staff Services Engineer for teamLFG, you will design and build the core services that take our ... Experience with "games as a service" online game development * Experience leading (direct ...

Orion Talent

Service Engineer

Phoenix, AZ · On-site

$35/hr

As a field service engineer you would be trained and certified to performance installations ... staff for assistance and guidance when assessing severity of malfunctions and determining ...

Intuit

Staff Service Desk Analyst

Tucson, AZ · Hybrid

$17.50 - $24/hr

The Staff Service Desk Analyst will be looked upon as the go-to lead technical and program resource ... Partner with a diverse group of stakeholders - including developers, PMs, business leaders, vendors ...

Intuit

Staff Service Desk Analyst

Tucson, AZ · Hybrid

$17.50 - $24/hr

The Staff Service Desk Analyst will be looked upon as the go-to lead technical and program resource ... Partner with a diverse group of stakeholders - including developers, PMs, business leaders, vendors ...

IBA Worldwide

$68K - $92K/yr

Build trusted relationships with clinical staff by serving as a dependable technical advisor ... Become an integral member of the local service team by sharing knowledge, supporting teammates ...

IBA

Service Engineer

Miami, FL · On-site

$68K - $92K/yr

Build trusted relationships with clinical staff by serving as a dependable technical advisor ... Become an integral member of the local service team by sharing knowledge, supporting teammates ...

IBA Worldwide

Service Engineer

Miami, FL · On-site

$68K - $92K/yr

Build trusted relationships with clinical staff by serving as a dependable technical advisor ... Become an integral member of the local service team by sharing knowledge, supporting teammates ...

ONEPOWER Consulting

Service Engineer

Smyrna, GA · On-site

Service Engineer REPORT TO : Service Manager FLSA STATUS : Non-Exempt RESPONSIBILITIES ... Provide instructions to plant maintenance and management staff in the safe operation and ...

IBA

Service Engineer

Estero, FL · On-site

$68K - $92K/yr

Build trusted relationships with clinical staff by serving as a dependable technical advisor ... Become an integral member of the local service team by sharing knowledge, supporting teammates ...

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Staff Service Engineer information

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$23K

$99.3K

$192.5K

How much do staff service engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for staff service engineer in the United States is $99,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Staff Service Engineer jobs?

For Staff Service Engineer jobs, the most frequently searched job titles are:

Infographic showing various Staff Service Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $99,330 per year, or $47.8 per hour.

Field Service Engineer

Phoenix, AZ • On-site

LENSAR, Inc.
51 - 200 employees
Learn more about LENSAR, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Company Overview
LENSAR, Inc. is the leader in advanced robotic laser technology for refractive cataract surgery. LENSAR's laser systems offer cataract surgeons superior precision and accuracy, while optimizing overall visual outcomes. Our mission is to take the time to understand the needs of surgeons and their patients so that we can innovate our technology to ensure we meet their dynamic needs.
Interested in starting a career at LENSAR?
As a global leader in next generation robotic laser for cataract surgery, our success depends on talented and motivated individuals who share our passion for making a difference in patients' lives. We pride ourselves on having a highly collaborative, innovative environment where initiatives and teamwork are valued, and individual efforts are recognized. Together we are one team one vision.
POSITION SUMMARY
The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by machine status and customer requirements. This individual is responsible for proactive and reactive onsite management and the resolution of customer equipment issues both domestically and internationally. This position provides a conduit for feedback of ideas, systemic problems and user interface issues.
The Field Service Engineer will be primarily a regional role domestically although some out of region and international travel will be required as part of the Field Service Engineer activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide repair and maintenance to the LENSAR systems located at customer sites.
  • Answer customer calls, communicate with customer sites, and provide remote support when necessary.
  • Identify parts needed for repairs and coordinate with internal departments for receipt of requested parts.
  • Proactively review customer issues and trends based on historical data to ensure uptime of the machine is maximized and customer concerns with product performance and safety are quickly communicated to LENSAR and quickly resolved. An essential part of managing the customer concern is effective communication with the doctors and support staff.
  • Assist in the development of service documentation, in conjunction with the in-house based team. Assist in identification and development of Field Service tools and test equipment.
  • Assist in the training of further Support staff.
  • Self-monitor and regulate one's own schedule.
  • Responsible for understanding and satisfying the requirements for obtaining access to a client site (hospital, healthcare system, etc.).

KNOWLEDGE / EXPERIENCE/ SKILLS / EDUCATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required:
  • Bachelor's degree in engineering or equivalent in work experience.
  • At least 3 years of field support, engineering or manufacturing experience with high technology electrical/electronic products. At least 3 years work experience with Medical Device manufacturer involving lasers and optics.
  • Hands-on experience with electronic test equipment.
  • Strong software skills (MS Office).
  • Excellent communication, organizational, problem solving, and customer relations skills.
  • Ability to read and interpret documents such as Engineering drawings, specifications, and procedures.
  • The ability to travel domestically and internationally and work occasional weekends.

Preferred:
  • At least 3 years' experience working with Medical Device manufacturer involving lasers and optics.

PHYSICAL DEMANDS
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Field Service Engineer's job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Field Service Engineer's duties and responsibilities.
The employee must lift, move, and control physical inventory, office supplies, or stored records weighing up to 50 pounds on a regular basis. Using one's own hands and arms in handling, installing, positioning, and moving materials, and/or in manipulating things.
WORK ENVIRONMENT
While performing the duties of the Field Service Engineer, the employee will work out of their home office. They will be required to travel frequently in order to repair and maintain the systems at customer sites. While performing the duties of this position, the employee works near and around moving mechanical parts, and is exposed to laser radiation, and vibration. The noise level in the work environment is usually moderate.
In addition to a competitive salary, below are further benefits/rewards offered by LENSAR, Inc.:
-Annual bonus opportunity
-Company matched 401(k) plan with eligibility day one and immediate vesting
-Employee Stock Purchase Plan (ESPP) and other company equity programs
-Employer-sponsored comprehensive health plans- medical/dental/vision
-Employer-paid disability insurance
-Voluntary life insurance
-Generous company holiday schedule
-Paid time off program
-Company-wide paid shutdown during the holidays

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